Senior Technology Consultant

AB Volvo; Greensboro (NC); On-site; USD 141,000 - 144,000; Full time

Benefits offered by this job

Health insurance

Generous paid time off

Retirement plan

Volvo Group University

Work-life programs

Job summary

Volvo Group North America, LLC seeks a Senior Technology Consultant to design and implement a Common Case Management Platform, leveraging Dynamics 365 CRM, SQL, and Dataverse. You will guide analytics, architecture, and development, collaborating across internal teams and external partners in a fast-paced, Agile environment.

You will also ensure robust technical guidance, deliverables tracking, and adherence to best practices, enabling scalable, secure solutions within Volvo Group Digital

Qualifications

• Bachelor’s degree in CS or related field with 7 years’ Dynamics 365 CE experience.
• Experience implementing, configuring and developing Dynamics 365 Customer Engagement (Online).
• 7 years of object-oriented programming in C#
• 5 years of Waterfall, DevOps, and Agile methodologies
• 5 years applying CRM processes to complex projects
• 3 years using Visual Studio
• 3 years using at least two CRM modules (Sales, Customer Service, Field Service, or Marketing)
• 3 years working with SQL and relational DBMS including Microsoft Dataverse on Azure
• 2 years developing with Cloud Azure and Power Platforms native components

Responsibilities

• Support design and implementation of a new Common Case Management Platform for the Volvo Group.
• Promote an agile mindset and ways of working across internal and external teams.
• Gather, assimilate, and analyze data to surface solutions.
• Conduct technical analysis and create specification documents.
• Develop technical architecture, strategy, and guideline documents.
• Track development progress and project deliverables.
• Provide technical and design/implementation guidance for Dynamics 365 CRM and related DBMS.
• Configure and develop solutions using Dynamics 365 Customer Engagement.

Skills

C#

Dynamics 365

SQL

Visual Studio

Azure

Power Platform

CRM processes

Agile

DevOps

Education

Bachelor's degree in computer science or related field

Tools

Visual Studio

Microsoft Dataverse

SQL

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Senior Technology Consultant positions offered by Volvo Group North America, LLC (Greensboro, North Carolina). Support the design and implementation of a new Common Case Management Platform for the Volvo Group. Promote an agile mindset and ways of working, with our internal network of employees and external partners, across all areas,of the Volvo Group. Gather, assimilate, and analyze relevant data to help surface and support solutions. Conduct technical analysis and create specification documents. Develop technical architecture, strategy, and guideline documents. Track Development progress and project deliverables. Provide technical and design/implementation guidance and solutions involving the Microsoft Dynamics 365 CRM platform, including SQL and Relational Database management system. Configure and develop solutions using Dynamics 365 Customer Engagement.

Requires a bachelor’s or foreign equivalent degree in computer science or a related field and 7 years of experience implementing, configuring and developing solutions using Dynamics 365 Customer Engagement (online)

Must have 7 years of experience in each of the following:

• Performing object-oriented programming using C#

Must have 5 years of experience in each of the following:

• Using Waterfall, DevOps, and Agile methodologies
• Applying CRM processes to complex projects

Must have 3 years of experience in each of the following:

• Using Visual Studio
• Using at least two of the following modules of the CRM suite: Sales, Customer Service, Field Service, or Marketing.
• Working with SQL and relational database management systems, including Microsoft Dataverse based on Azure

Must have 2 years of experience developing with Cloud Azure and working with Power Platforms native components

Experience may be, but need not be, acquired concurrently.

We are offering a salary of $140,587 - $143,770 per year.

Additional Information

This Job Notice is posted as a result of the filing of an application for permanent alien labor certification for the relevant job opportunity. Any person may provide documentary evidence bearing on the application to the Certifying Officer at the U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $140,587.00 - $143,770.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to joinVolvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation.We are passionate about what we do, and we thrive on teamwork.We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Volvo Group Digital Technology & Operations (DTO)

Volvo Group Digital Technology & Operations (DTO) is a new division established to integrate the capabilities of VG Digital & IT and VG Connected Solutions to accelerate the digital transformation in Volvo Group. The organizational set up is structured around domains, digital products with functions for digital excellence to deliver outstanding customer experience.

Joining the new DTO division means being part of a fast-moving digital product-oriented organization where teams truly own what they build from idea to delivery. In DTO, we work in agile, cross-functional teams, mastering the latest technology, and creating outstanding digital experiences that make a real difference for our colleagues and Volvo Group customers around the world. We put people first and build our culture on trust, passion, customer success, change, and performance. If you want to grow, collaborate across functions and entities, and help shape the future of digital products within Volvo Group, DTO is a great place to be.

Job Category: Information Technology

Organization: Volvo Group Digital Technology & Operations

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.