Senior Technology Architect

Infosys Limited; Northern (KY); Hybrid; USD 110,000 - 148,000; Full time

Benefits offered by this job

Disability benefits

Health & Dependent Care Accounts

Insurance (various) including accident

401(k) plan

Job summary

Infosys Limited is seeking an Architecture Consultant 3 to design and review complex solution architectures for AI-first transformations in the CMT unit. You will align architecture with business goals, evaluate tools and platforms, and guide integration across multiple technologies while coordinating with clients and internal teams.

You will lead initiatives, mentor teams, and contribute to proposals, ensuring scalable and secure enterprise solutions.

Qualifications

• Bachelor’s degree or foreign equivalent required; three years in lieu of education.
• This position may require relocation and/or travel.
• U.S. work authorization without visa sponsorship is welcome; Infosys cannot sponsor.

Responsibilities

• Create business requirement documents from workshops/interviews with client stakeholders.
• Review and develop solution architectures that are scalable and maintainable.
• Assess technologies and platforms to meet business needs.
• Review solutions and design integration strategies for data flow.
• Resolve complex challenges during build, deployment, and support.
• Provide architectural insights to development teams and clients.
• Identify risks and monitor system performance for optimization.
• Maintain knowledge base for vital information accessibility.
• Contribute to proposals and RFPs with architectural insights.

Skills

Enterprise AI Architecture

AI Transformation Leadership

Generative AI

LLMs

Agentic AI Architecture

Multi-Agent Systems

RAG

Vector Search

LangChain

LangGraph

Prompt Engineering

LLM Evaluation

AI Safety & Guardrails

Responsible AI

PII De-identification

Secure LLM Deployment

AI Strategy & Roadmap

GCP

MLOps

Model Deployment

CI/CD

APIs

Enterprise System Integration

Legacy Modernization

Predictive AI

Cross-functional Leadership

Telecommunications Domain

Product Architecture

Education

Bachelor’s degree

3 years of progressive experience in lieu of education

Tools

Google Vertex AI

Gemini

NotebookLM

Agentic Workflow Orchestration

AI-driven Strategic Planning

Model Evaluation Metrics

Distributed Systems Architecture

Salesforce CRM

Network Provisioning

Fiber/FiOS

5G

IoT

Middleware Architecture

Executive Stakeholder Management

Cost Optimization

AI Governance

Job description

Technology|Infrastructure-Contact Center|IVR Concepts

Technical Skills 3

Domain|Network|Contact Center Unified Communication

Overview

The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.

In the assigned Job Role of Architecture Consultant 3, your Area Of Responsibility will be as below:

• Create business requirement documents covering functional and non-functional requirements, basis information gathered as part of workshops and interviews with client stakeholders
• Review, propose, and develop solution architecture, ensuring application design aligns with the proposed framework and which are scalable, reliable and maintainable
• Assess and recommend suitable technologies, tools and platforms for implementation as a part of architectural design, to meet business requirements
• Review technical solutions and develop strategies for integration with different technologies and systems, to ensure seamless communication and data flow
• Resolve complex technical challenges during build, deployment, and support phases while promoting reusable frameworks and artifacts
• Provide specialized insights to development team and build collaborative relationships with clients and internal teams, securing successful execution of projects
• Identify potential risks in the system landscape, monitor system performance and suggest optimization initiatives in line with business requirements and long-term objectives
• Establish and uphold comprehensive knowledge base to guarantee that vital information is systematically recorded and readily available
• Contribute to proposals and RFPs by delivering insights related to architectural solutions, for successfully delivering the proposed solutions

Your contribution to the team:

• Expertise in designing and reviewing solution architectures that align with business goals.
• The ability to provide architectural insights to strengthen solution proposals and ensure successful delivery.
• A strategic mindset to align technical solutions with business goals and market trends.
• Proactively drive initiatives to ensure smooth execution and transition of projects.
• The ability to engage with clients and internal teams to build strong and productive relationships.
• Passion for mentoring and fostering a knowledge-sharing culture.

Required Skill and Experience

Enterprise AI Architecture, AI Transformation Leadership, Generative AI, Large Language Models (LLMs), Agentic AI Architecture, Multi-Agent Systems, Retrieval Augmented Generation (RAG), Vector Search, LangChain, LangGraph, Prompt Engineering, LLM Evaluation Frameworks, AI Safety & Guardrails, Responsible AI, PII De-identification/Re-identification, Secure LLM Deployment, AI Strategy & Roadmap Development, Google Cloud Platform (GCP), MLOps, Model Deployment & Monitoring, Microservices, APIs, CI/CD, Enterprise System Integration, Legacy Modernization, Predictive AI Models, Pega Decisioning Hub (NBx), Cross-functional Leadership, Telecommunications Domain Expertise, Product Architecture & Digital Transformation.

Preferred Skill and Experience

Google Vertex AI, Gemini, NotebookLM, Agentic Workflow Orchestration, AI-driven Strategic Planning, Model Evaluation Metrics (Precision, Recall, F1), Value Engineering, SWOT Analysis, Porter's Five Forces, Customer Experience (CX) Transformation, Digital Self-Service Automation, Innovation Management, Patent Development, Distributed Systems Architecture, Salesforce CRM, Network Provisioning, Fiber/FiOS, Wireless, 5G, IoT, Middleware Architecture, Executive Stakeholder Management, Cost Optimization, AI Governance, Risk Mitigation, and Compliance Frameworks.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Estimated annual compensation range for this role will be as follows:
In CA, WA, NY, CO, MD, IL, MN, NJ, VT, MA: $ 113,000 to $ 147,000
In Washington, DC: $109,800 to $ 147,500

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.