Senior Technician, Facility Services, HVAC/Refrigeration ($2,000 Sign On Bonus)

Walmart; Boone (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Walmart is seeking a Senior Technician, Facility Services, HVAC/Refrigeration, to lead the installation, maintenance, and troubleshooting of commercial and industrial HVAC/R systems. You will oversee preventive maintenance programs, manage refrigeration units, and coordinate field teams to optimize performance while ensuring safety and regulatory compliance.

This role requires strong documentation, vendor coordination, and hands‑on training, with a focus on continuous improvement by evaluating

Qualifications

• 3–6 years HVAC/grocery rack refrigeration experience.
• EPA Type I and II or Universal refrigerant handling certification.
• HVAC‑R/Mechanical Journeyman where required.
• Valid state driver’s license and ability to pass MVR.

Responsibilities

• Oversee installation, commissioning, and maintenance of HVAC/R systems for commercial/industrial sites.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues.
• Implement preventive maintenance programs to maximize equipment reliability.
• Manage refrigerant handling in compliance with OSHA/EPA regulations.
• Coordinate and mentor field teams with hands‑on training and performance reviews.
• Maintain accurate work orders, logs, and expense documentation.
• Support on‑call rotations for urgent service needs.
• Manage parts inventory, vendor relationships, and service scheduling.

Skills

HVAC/R installation

Diagnostics & troubleshooting

Preventive maintenance

Team mentoring

Documentation

Education

AAS in Air Conditioning and Refrigeration

HVAC Journeyman certification

Job description

Position Summary

The Senior Technician, Facility Services, HVAC/Refrigeration, leads the installation, maintenance, and troubleshooting of commercial and industrial HVAC/R systems, ensuring compliance with safety and environmental standards. This role oversees preventive maintenance programs, manages refrigeration units, and coordinates field teams to optimize system performance. The position requires effective documentation, vendor coordination, and adherence to regulatory protocols. Additionally, the Senior Technician provides hands‑on training, supports critical service needs, and drives continuous improvements by evaluating new technologies and refining operational processes to meet evolving business objectives.

About the Team

This team collaborates closely with management and business partners to prioritize tasks, troubleshoot issues, and implement effective solutions while maintaining safety and environmental standards. Members apply expertise in preventive maintenance, equipment repair, and resource management to support continuous improvement and operational excellence. Committed to dependable service aligned with Walmart's values, the team fosters a professional environment that supports business needs and ensures compliance with industry regulations and company policies. Their efforts contribute to reliable facility operations and sustained performance across HVAC and refrigeration systems.

What you'll do

• Oversee installation, commissioning, and maintenance of HVAC/R systems, including ductwork, control panels, and refrigeration units.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial equipment.
• Implement and monitor preventive maintenance programs to maximize equipment reliability and minimize downtime.
• Manage refrigerant handling, ensuring compliance with OSHA, EPA, and environmental regulations.
• Coordinate and mentor field teams, providing hands‑on training and evaluating technician performance.
• Maintain accurate documentation, including work orders, maintenance logs, and expense reports.
• Support on‑call rotations to address urgent service needs promptly.
• Manage parts inventory, vendor relationships, and service scheduling to meet operational priorities.

What you'll bring

• Proven experience in installation, commissioning, and maintenance of commercial and industrial HVAC/R systems.
• Strong diagnostic and troubleshooting skills for mechanical, electrical, and refrigerant‑related issues.
• Knowledge of OSHA standards, EPA refrigerant handling protocols, and HVAC/R codes compliance.
• Ability to lead and mentor field teams, providing hands‑on training and technical guidance.
• Proficiency in managing preventive maintenance programs to optimize equipment performance and reduce downtime.
• Experience coordinating service calls, parts inventory, and vendor relationships to meet operational needs.
• Effective communication and collaboration skills to support cross‑functional teams and continuous improvement.

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Minimum Qualifications

• Option 1: 3 years’ experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years’ experience in HVAC/grocery rack refrigeration and Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• Where required, HVAC‑R/Mechanical Journeyman.
• 1 year’s experience in plumbing, electrical, material handling equipment, or related area or 2 years’ Walmart store experience.
• Valid state‑issued driver’s license and ability to pass a motor vehicle report.
• Ability to read and speak the English language as required by Federal Motor Carrier Safety Regulations.

Preferred Qualifications

• Commercial driving record with no convictions for DUI, DWI, OUI within the last five (5) years.
• Commercial driving record with no more than two (2) moving violations in the last three (3) years.
• Completion of a 2‑year technical/vocational HVAC/R program or 2‑year associate’s of applied science A/C and refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
• No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO2 systems.

Primary Location

200 WATAUGA VILLAGE DR, BOONE, NC 28607‑5029, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.