Senior Technician

Safe Harbor Marinas, LLC; Wando (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Full Benefits Package Including 401(k)

Orthodontic Coverage

Paid Time Off

Paid Holidays

Fertility Assistance

Paid Uniforms

Boating Discounts

Tuition Reimbursement Program

Tool Repurchasing Program

ABYC Training

Job summary

Safe Harbor Marinas, LLC is seeking a Senior Technician to inspect, maintain, and repair boats across our SHM network. You will diagnose electrical, plumbing, HVAC, and propulsion systems, mentor junior technicians, and ensure high-quality service.

The ideal candidate has extensive hands-on experience with gas/diesel engines and ABYC training preference. You must possess your own tools, be able to work overtime as needed, and thrive in a fast-paced environment with a focus on safety and customer

Qualifications

• Senior Technicians inspect, maintain, and repair boats of all kinds.
• Use diagnostic equipment to test and repair boat engines, hulls, and systems.
• Mentor teammates and share knowledge to improve service delivery.

Responsibilities

• Work with the Service Manager to create accurate work orders.
• Assess jobs, budget time, source parts as needed.
• Diagnose and repair marine electrical, plumbing, HVAC and propulsion systems.
• Assign parts to vessels and manage tickets.
• Maintain safety and ensure customer satisfaction.
• Provide training and mentorship to newer technicians.

Skills

Soft skills

Customer service

Team mentorship

Time management

Safety awareness

Adaptability

Communication

Education

High school diploma or equivalent

Marine Technical school training preferred

ABYC Master Technician preferred

Job description

• Employee Type Full Time

Contact information

• Name Safe Harbor City Boatyard
• Phone [phone]
• Email [e-mail]

Description

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:

• Full Benefits Package Including 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Fertility Assistance
• Paid Uniforms
• Boating Discounts
• Tuition Reimbursement Program
• Tool Repurchasing Program
• ABYC Training

Senior Technicians inspect, maintain, and repair boats of all kinds. These individuals understand the working principles and how all systems and components work on a boat. They use diagnostic equipment to test and repair boat engines, hulls, propellers, rigging, and navigational equipment. Senior Technicians are responsible for providing expert technical knowledge and experience and helping to train other Teammates.

Essential Duties and Responsibilities

• Work closely with Service Manager to provide accurate and detailed work orders
• Conduct thorough assessment prior to starting a job including acknowledging the budgeted time and time frame for completion, proving the system and the element requiring service, sourcing parts if required
• Expert knowledge of marine systems including electrical, plumbing & water systems
• Proven experience troubleshooting, repair, and install vessel systems and components including but not limited to electrical, electronics, HVAC, plumbing & water systems (fresh, salt, and waste), gas and diesel engines
• Assign parts and purchases to the appropriate vessels/tickets
• Excellent time management skills, customer service, attention to detail, and self-motivation
• Promote and encourage a safe working environment
• Provide timely updates and takes initiative to exceed member satisfaction, even if it requires overcoming challenge
• Must possess own tools
• Significant experience with both gas and diesel engines preferred
• Serve as a mentor for technicians new to the field or SHM
• Availability to work overtime in order to meet deadlines

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

• High school diploma or equivalent preferred
• Marine Technical school training preferred
• 10 years’ + experience preferred
• ABYC Master Technician preferred
• Ability to ascend and descend a ladder
• Ability to work in confined spaces
• Ability to lift 50 pounds

Any skills considered standard that a Senior Technician should possess

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

The Company

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/ . #techniciancareers