Senior Technician

United Fidelity Bank; Bethesda (MD); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay & 401k

Paid training & OEM certification

Career growth opportunities

Vehicle and parts discounts

DRVPNK charitable program

Job summary

AutoNation is seeking a Senior Technician to perform vehicle repair and maintenance in accordance with dealer and factory standards, while building customer loyalty through trust and confidence in AutoNation as a care-giver for vehicle safety and reliability. The role involves diagnosing issues, performing repairs with customer authorization, and conducting thorough inspections.

You’ll collaborate with Parts and Service Advisors, maintain tool inventories, and participate in factory training to

Qualifications

• High School diploma or equivalent required.
• 2+ years of experience as an automotive technician preferred.
• Automotive technical training varies by store needs.
• Attention to detail and strong organizational skills.
• Valid in-state driver’s license with clean driving record.

Responsibilities

• Perform vehicle repair and/or maintenance per repair order following dealership and factory standards to drive customer loyalty.
• Communicate regularly with Parts Department and Service Advisors to manage production and customer communication.
• Diagnose causes of malfunctions and perform repairs if authorized by the customer.
• Conduct multi-point inspections and recommend safety and reliability improvements.
• Document work performed on each vehicle on the repair order.
• Maintain inventory of tools not normally inventoried by the Service department and stay updated with factory bulletins.

Skills

Automotive repair

Diagnostics

Customer service

Communication

Attention to detail

Education

High School diploma or equivalent

Job description

TheSenior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Keep America Moving. Drive your Technician Career with AutoNation.

At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.

Why You’ll Love Working Here:

• Competitive pay and benefits
• Paid training and OEM certification support
• Opportunities to grow into Service, Sales, Management, Regional, and Executive roles
• Career options coast to coast through our nationwide footprint of locations

What We’re Looking For:

• Valid driver’s license
• A passion for cars and customer service

What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

How will I know if I am successful?

The performance of a Senior Technician is measured by achieving:

• Targeted production
• Targeted Customer Satisfaction Index

What are the requirements for this job?

• High School diploma or equivalent
• 2+ years of experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?

• Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
• Master-Certified Technician
• Service Advisor
• Service Management

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.