Senior Technical Writer - Hybrid Content Strategy Leader

Hewlett Packard Enterprise; Andover (MA); Hybrid; USD 136,000 - 259,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Master-level Engineering Services professional for information strategy and product documentation in the United States. You will design and develop user guides, troubleshooting content, and online help across multiple audiences, while aligning with product development.

The role emphasizes cross-functional collaboration with marketing, test, support, and manufacturing to deliver clear, actionable content and to advance documentation standards within the

Qualifications

• First-level degree with 8+ years experience or an advanced degree with 6+ years.
• Knowledge of tools and technologies across divisions.
• Represent the company in professional associations (e.g., STC, ASM-SIGDOC, IEEE).

Responsibilities

• Designs and develops written/visual product information for multiple audiences.
• Codes, builds, and tests online information and help systems.
• Collaborates with cross-functional teams to define standards and policy.

Skills

Knowledge of information design

Strategic information planning

Education

First Level University degree in Technical Communications/Computer Science

Advanced University degree in related field

Job description

Hewlett Packard Enterprise is seeking a Master-level Engineering Services professional for information strategy and product documentation in the United States. You will design and develop user guides, troubleshooting content, and online help across multiple audiences, while aligning with product development.

The role emphasizes cross-functional collaboration with marketing, test, support, and manufacturing to deliver clear, actionable content and to advance documentation standards within the