Senior Technical Writer

Molina Healthcare; United States; Remote; USD 77,000 - 129,000; Full time

Job summary

An established industry player is seeking a skilled Technical Writer to enhance user experience through effective documentation. This role involves analyzing user information needs, creating and revising technical manuals, and ensuring compliance with brand standards. You will lead initiatives to document business processes and mentor teammates on best practices. Join a forward-thinking organization that values your expertise and offers a competitive compensation package, along with opportunities for professional growth in a collaborative environment.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• 3-5 years of experience in technical writing or documentation.

Responsibilities

• Analyze user information requirements and define communication strategies.
• Write and revise technical information about company products.

Skills

Technical Documentation

Policy Creation

Document Review

Flowchart Creation

Mentoring

Education

Bachelor's Degree

Job description

Job Summary:

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

Knowledge/Skills/Abilities:

• Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc.
• Reviews documents and written external communication for format, consistency, and compliance with existing procedures.
• Creates and revises flowcharts to document existing processes and model workflows.
• Leads and/or participates in work groups for the purpose of developing and documenting business processes and procedures.
• Mentors teammates regarding functional business terminology, practices and regulatory implications.

Job Qualifications:

Required Education

Bachelor's Degree or equivalent combination of education and experience

Required Experience

3-5 years

Preferred Experience

5-7 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range:

$77,969 - $128,519 / ANNUAL

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.