Senior Technical Writer

CGS Federal (Contact Government Services); United States; On-site; USD 85,000 - 120,000; Full time

Job summary

CGS Federal (Contact Government Services) is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. You will draft and maintain technical documentation, work with project stakeholders to establish processes, and ensure documentation aligns with SDLC and Agile practices.

We offer a supportive environment with professional growth opportunities and a focus on government-grade documentation standards.

Qualifications

• 5+ years creating technical documentation for IT and software projects.
• Experience documenting complex systems across the SDLC.
• Strong written and verbal communication; ability to work with stakeholders.

Responsibilities

• Draft and assemble technical documentation across multiple projects.
• Collaborate with project stakeholders to define processes and procedures.
• Document projects through the SDLC and provide status updates.
• Assist with user and admin level documentation.

Skills

Technical writing

Documentation

Stakeholder collaboration

Agile project management

Tools

MS Office Suite

Visio

Job description

Employment Type: Full-Time, Experienced

Department: Technology Support

CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Drafting and development of technical documentation related to a variety of projects in the IT space
• Work closely with project stakeholders to establish technical processes and procedures
• Document projects through the SDLC
• Provide status reports for multiple ongoing projects and related documentation efforts
• Assist with both user and admin level documentation

Qualifications:

• Excellent writing and Communication skills
• 5+ years experience with development of technical documentation
• 3+ years experience with development of user documentation
• Fluency with industry standard technical summary and reporting techniques including Agile project management methodology
• Ability to produce quality work independently or in a group setting
• Experience with MS Office Suite including Visio
• Willingness and ability to pass background check/security screening

Ideally, you will also have:

• Familiarity with Business Intelligence/Analysis applications
• Experience with Government software development policies and procedures
• Client facing communication experience
• Federal Agency issued security clearance

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [e-mail]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.