Senior Technical Writer

Clearwater Analytics, LLC; New York (NY); On-site; USD 102,000 - 144,000; Full time

Benefits offered by this job

Health/vision/dental insurance

401(k)

PTO

Parental leave

Medical leave

STD/LTD insurance benefits

Job summary

Clearwater Analytics, LLC is seeking a Senior Technical Writer to create and maintain curated content for clients and employees across our extensive product set. Reporting to the Technical Content Team Lead, you will own content end to end—from drafting through publication—partnering with product leads and SMEs to stay aligned with releases in a fast-paced AI-enabled FinTech space.

This is a hands-on writing role: you’ll produce high-caliber documentation, evolve editorial standards, and mentor

Qualifications

• 7+ years of professional technical writing for complex topics.
• Experience integrating AI tools into workflow for efficiency.
• Strong editorial judgment and ability to standardize content.
• Collaborative team player able to work with SMEs and product teams.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Document complex fintech products for external and internal audiences.
• Draft content live with SMEs in iterative sessions.
• Use AI tools to accelerate drafting and editing while maintaining quality.
• Maintain and evolve knowledge base, style, taxonomy and templates.
• Manage content pipeline through Jira; mentor junior writers.

Skills

Technical writing

AI tools integration

Editorial judgment

Collaboration

Jira

Mentoring

Tools

Confluence

Jira

Figma

SnagIt

Canva

Loom

Adobe Creative Cloud

Markdown

HTML/CSS

GitLab

Job description

As a Senior Technical Writer, you’ll create and maintain curated content that enables clients and employees to make the most out of Clearwater’s expansive product set. Reporting to the Technical Content Team Lead and working on a team of writers and creators, you own content end to end, from drafting through publication, partnering with product leads and SMEs to keep documentation in pace with releases. This is a hands‑on writing role: you produce high‑caliber content, continually raising the bar as we evolve with our the fast‑paced AI‑enabled FinTech landscape.

Responsibilities

Document complex financial technology products for both external and internal audiences, ensuring clients receive content with new SaaS releases. Draft content live in iterative working sessions with SMEs (product managers, engineers), translating complex financial technology topics into clear, concise language. Use AI tools to accelerate drafting and editing while maintaining quality and consistency. Maintain and evolve the knowledge base, including editorial style, taxonomy, hierarchy, and templating, consistent with team standards. Contribute to the team’s continual improvement of AI features, design strategy, style guide, acronym/jargon guide, and video library. Manage your own content pipeline through Jira, keeping documentation on pace with product releases. Mentor junior writers and provide editorial feedback to help maintain quality across the team.

Qualifications

7+ years of professional technical writing experience, with an emphasis on tackling complex topics in clear, concise language for varied audiences. Strong editorial judgment and command of style, taxonomy, hierarchy, and formatting. Experience integrating AI tools, including Claude, into existing workflows for increased efficiency and consistency. A fast learner and collaborative team player. Comfortable working with a wide range of SMEs across product, engineering, and client services. Able to prioritize and deliver across multiple projects in a fast‑paced environment. A client‑first mindset and the Three Cs: consistent, concise, clear.

Preferred Experience

FinTech industry. Atlassian platform, including Confluence and Jira. Design/graphics/video tools experience, such as Figma, SnagIt, Canva, Loom, and Adobe Creative Cloud. UI/UX writing. Markdown, HTML, CSS. Familiarity with code structure (preferably Java and/or Python), APIs, CLIs, IDEs, and GitLab.

Salary Range

Salary Range $102,000.00 - $144,000.00 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job‑related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time.

Benefits

• health/vision/dental insurance
• 401(k)
• PTO
• parental leave
• medical leave
• STD/LTD insurance benefits

Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Thank you for your interest in a career with Clearwater! Clearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single‑instance, multi‑tenant architecture delivers real‑time data and AI‑driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at www.clearwateranalytics.com.

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.