Senior Technical Writer

Cgsfederal; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Flexible Spending Account

Holidays

Job summary

Contact Government Services, LLC is seeking a Senior Technical Writer in Chicago, IL for a full-time role within Technology Support. You will draft and maintain technical documentation across IT projects and work with project stakeholders to establish processes and procedures.

Ideal candidates have 5+ years of technical documentation experience, 3+ years in user documentation, and fluency with Agile methodologies.

Qualifications

• Excellent writing and communication skills.
• 5+ years of technical documentation development.
• 3+ years of user documentation development.
• Knowledge of Agile project management methodologies.
• Ability to work independently or in a group setting.
• Proficiency with MS Office Suite including Visio.
• Willingness to undergo background checks.

Responsibilities

• Draft and maintain technical documentation across multiple IT projects.
• Collaborate with stakeholders to establish processes and procedures.
• Document projects through the SDLC.
• Provide status updates on documentation efforts.
• Create both user and admin level guides.

Skills

Excellent writing and communication

5+ years technical documentation

3+ years user documentation

Agile project management

Independent work or team collaboration

Willingness to pass background check

Tools

MS Office Suite including Visio

Job description

Senior Technical Writer

Employment Type: Full-Time, Experienced

Department: Technology Support

Responsibilities

• Drafting and development of technical documentation related to a variety of projects in the IT space.
• Work closely with project stakeholders to establish technical processes and procedures.
• Document projects through the SDLC.
• Provide status reports for multiple ongoing projects and related documentation efforts.
• Assist with both user and admin level documentation.

Qualifications

• Excellent writing and communication skills.
• 5+ years experience with development of technical documentation.
• 3+ years experience with development of user documentation.
• Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.
• Ability to produce quality work independently or in a group setting.
• Experience with MS Office Suite including Visio.
• Willingness and ability to pass background check/security screening.

Preferred Qualifications

• Familiarity with Business Intelligence/Analysis applications.
• Experience with Government software development policies and procedures.
• Client facing communication experience.
• Federal Agency issued security clearance.

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.