Senior Technical Trainer

Dycom; Norcross (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Weekly Paychecks

PTO & Holidays

Medical, dental, vision insurance

401(k) with company match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym membership discounts

Job summary

Dycom seeks a Senior Technical Trainer to develop, deliver, and assess training programs for field technicians across a wide geographic territory. You’ll ensure robust safety and technical standards while coordinating logistics across multiple sites and locations.

You will design engaging materials, instruct on best practices, and assess competency through exams and on-site evaluations, balancing classroom, lab, and field training with travel.

Qualifications

• 8 to 10 years of hands-on experience in Underground Telecommunications Field Operations.
• Excellent presentation and communication skills with the ability to train diverse groups in unfamiliar locations.
• Experience utilizing mobile technology and remote conferencing tools for administrative tasks and reporting while traveling.

Responsibilities

• Assist in the design and development of engaging and technically accurate training materials adaptable for various training environments.
• Instruct technicians on industry best practices, company standards, and proper techniques for working with underground utilities and plant.
• Assess technician competency through written exams and practical evaluations, providing constructive feedback and remediation while on-site.
• Deliver comprehensive, multi-modal training (classroom, practical lab, on-the-job/field) on all aspects of underground telecommunications plant, including trenching, excavation, conduit placement, cable pulling, splicing, enclosed space work, and hardware installation.
• Coordinate logistics around booking and scheduling with local site management to ensure training schedules across multiple locations.
• Adapt training delivery methods and schedules to accommodate varying local operational needs and crew availability.
• Maintain detailed records of all training sessions, attendance, technician performance, and certifications using mobile or remote platforms.
• Collaborate remotely with Training and Field Operations management to identify skill gaps and report training results and compliance status.
• Champion a strong safety culture by training on OSHA and company safety regulations, particularly trenching and excavation safety, enclosed space entry, and safe operation of underground equipment.
• Ensure all training activities comply with regulations, performing on-site safety audits during training sessions.
• Maintain expertise on the latest tools, equipment, and technological advancements to keep training relevant.
• Serve as a subject matter expert on safety and technical-related matters of underground telecommunication construction.
• Other duties as assigned.

Skills

Field ops experience

Training delivery

Safety standards

Travel-ready

Education

OSHA 10/30

Tools

Remote conferencing tools

Mobile tech usage

Job description

Discover a more connected career

At Dycom, as a Senior Technical Trainer, you’ll develop, deliver, and assess comprehensive training programs for new and existing field technicians across a wide geographic territory, ensuring our decentralized teams possess the necessary technical knowledge, practical skills, and adherence to safety protocols for the construction, installation, maintenance, and repair of underground telecommunications infrastructure.

Connecting you to great benefits

• Weekly Paychecks

• Paid Time Off, Parental Leave, and Holidays

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

• 401(k) w/ Company Match

• Stock Purchase Plan

• Education Reimbursement

• Legal Insurance

• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• Assist in the design and development of engaging and technically accurate training materials adaptable for various training environments

• Instruct technicians on industry best practices, company standards, and proper techniques for working with underground utilities and plant

• Assess technician competency through written exams and practical evaluations, providing constructive feedback and necessary remediation while on-site

• Deliver comprehensive, multi-modal training (classroom, practical lab, on-the-job/field) on all aspects of underground telecommunications plant, including trenching, excavation, conduit placement, cable pulling (coaxial, fiber optic), splicing, enclosed space work, and hardware installation

• Coordinate all logistics around booking and scheduling with local site management to ensure training schedules are met efficiently across multiple locations

• Adapt training delivery methods and schedules to accommodate varying local operational needs and crew availability

• Maintain detailed, accurate records of all training sessions, attendance, technician performance, and certifications using mobile or remote platforms

• Collaborate remotely with Training and Field Operations management to identify skill gaps and report training results and compliance status from the field

• Champion a strong safety culture by training rigorously on OSHA and company safety regulations, particularly those related to trenching and excavation safety, enclosed space entry, and the safe operation of underground equipment

• Ensure all training activities comply with local, state, and federal regulations, performing on-site safety audits during training sessions

• Maintain expertise on the latest tools, equipment, and technological advancements to keep training relevant

• Serve as a subject matter expert (SME) on safety and technical-related matters of underground telecommunication construction

• Other duties as assigned.

What you’ll need

• To be 18 years of age or older

• Authorization to work in the United States for this company

• A valid driver’s license and an excellent driving record are mandatory. Class A CDL is required

• 8 to 10 years of hands-on experience in Underground Telecommunications Field Operations

• Proven knowledge of underground plant construction and hardware, with expertise in safe trenching, excavation, and conduit/cable placement

• Excellent presentation and communication skills with the ability to train diverse groups of adult learners in unfamiliar locations

• Prior experience as a technical Trainer or Field Supervisor/Lead responsible for mentoring across multiple sites

• Relevant certifications (e.g., OSHA 10/30, enclosed space entry)

• Experience utilizing mobile technology and remote conferencing tools for administrative tasks and reporting while traveling

• Highly organized and self-motivated with the ability to manage a full training schedule and travel logistics independently

Physical abilities & exposures

• Routinely:

• Able to travel domestically (approximately 65-75% of the time) by car and air

• Engage in standard office activities such as standing, sitting, and using computers for extended periods

• Safely wear job-specific PPE including but not limited to eye, hearing, head, respiratory and safety-toed foot protection as well as appropriate high-visibility clothing

• Physical ability to perform moderate lifting (up to 50 lbs)

• Exposed to outside weather conditions as working environment shifts between classrooms, practical labs, and outdoor field conditions in various weather

• Occasionally:

• Physical ability to perform and demonstrate all required underground tasks, including working in trenches and confined spaces

• Physical ability to bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces

• Physical ability to perform heavy lifting (up to 75 lbs)

Why grow your career with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.