Senior Technical Solutions Analyst - GenAI

Skechers U.S.A., Inc.; Manhattan Beach, Northern (CA, KY); Hybrid; USD 150,000 - 185,000; Full time

Job summary

Skechers U.S.A., Inc. is seeking a Senior Technical Solutions Analyst - GenAI to lead the GenAI platform lifecycle, prioritize use cases, and align AI initiatives with business goals.

You will collaborate with software engineering teams, product stakeholders, and compliance to deliver innovative GenAI capabilities. The role requires strong communication, Agile delivery, and experience documenting requirements.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Business, or a related field.
• 5+ years of experience in product management or business analysis, preferably with Generative AI or related products.
• Experience in a hybrid IT environment with traditional and modern technology stacks.
• Ability to communicate complex topics with precision and clarity.
• Ability to categorize and effectively communicate requirements.
• Experience working directly with business-facing groups outside of development is a plus.
• Experience working within an Agile team is a plus.
• Extensive experience documenting development requirements, process flows, and testing requirements, as well as coordinating code reviews and documentation sign-offs.

Responsibilities

• Lead business user workshops to identify, collect user feedback and potential GenAI use cases.
• Lead collection and prioritization of GenAI use cases, product enhancements, ensuring alignment with Skechers’ strategic goals.
• Serve as the primary liaison between business units, enabling functions, the AI Innovation Council, and the product team to foster collaboration and ensure the platform’s success.
• Advise the software engineering team on the development of use cases and product features based on a comprehensive understanding of Skechers' business needs.
• Stay abreast of leading practices in GenAI product development and integrate these into Skechers’ strategy to remain competitive and innovative.
• Ensure compliance with GDPR, the EU AI Act, and other relevant data privacy and security regulations by working closely with legal and compliance teams.
• Establish and monitor OKRs and KPIs to manage and measure the value of the GenAI platform, adapting strategies as necessary to meet business objectives.
• Represent the Software Engineering & Architecture group in end-to-end solution conversations with customers and stakeholders.
• Demonstrate leadership skills in driving and owning solutions.
• Participate in knowledge sharing and guidance to team members to help grow gen AI skills and capabilities.
• Engage, collaborate, and partner with Skecher’s Digital, Retail, Wholesale, Customer Service, Supply Chain leaders and partners across Business and Technology to drive long and short-term business value through AI solutions.
• Actively contributes to a culture of high performance, innovation, and continuous improvement.
• Build trust and confidence with Gen AI solutions to various business stakeholders assuring expected tech outcomes and desired results.

Skills

Product management

Business analysis

Agile delivery

Communication

Presentation skills

Stakeholder management

Education

Bachelor's degree

Master's degree

Job description

ABOUT THE ROLE:

Skechers is enabling our business with AI through the development and adoption of private, proprietary AI technologies. The Senior Technical Solutions Analyst - GenAI is a key role within the Software Engineering and Architecture organization and will be central to continually developing and improving our Generative AI platform and technologies within Skechers.

The Senior Technical Solutions Analyst - GenAI will be at the helm of managing Skechers’ private GenAI platform, SkechAI, which features two privately instanced Generative AI models, Claude & Stable Diffusion, along with several business-focused GenAI use cases. This pivotal role involves steering the platform to maximize its value to Skechers by overseeing the entire lifecycle of GenAI use case development from ideation to delivery and beyond. The GenAI Technical Analyst & Functional Lead will be the visionary force, identifying and prioritizing GenAI use cases and product enhancements, ensuring strategic alignment and effective deployment of resources. They will be the lead-from-the-front technology and Agile delivery experts deeply dedicated to their projects.

This role will collaborate and work within high-velocity software engineering teams, bringing expertise in Agile software delivery. The candidate should be an experienced and motivated technologist who possesses a unique balance of technical depth and strong interpersonal skills. Should have excellent design, lead skills showing commitment, end to end vision, planning, integrity, and pragmatic approach to drive the organization towards continual success.

WHAT YOU'LL DO:

• Lead business user workshops to identify, collect user feedback and potential GenAI use cases.
• Lead collection and prioritization of GenAI use cases, product enhancements, ensuring alignment with Skechers’ strategic goals.
• Serve as the primary liaison between business units, enabling functions, the AI Innovation Council, and the product team to foster collaboration and ensure the platform’s success.
• Advise the software engineering team on the development of use cases and product features based on a comprehensive understanding of Skechers' business needs.
• Stay abreast of leading practices in GenAI product development and integrate these into Skechers’ strategy to remain competitive and innovative.
• Ensure compliance with GDPR, the EU AI Act, and other relevant data privacy and security regulations by working closely with legal and compliance teams.
• Establish and monitor OKRs and KPIs to manage and measure the value of the GenAI platform, adapting strategies as necessary to meet business objectives.
• Represent the Software Engineering & Architecture group in end-to-end solution conversations with customers and stakeholders.
• Demonstrate leadership skills in driving and owning solutions.
• Participate in knowledge sharing and guidance to team members to help grow gen AI skills and capabilities.
• Engage, collaborate, and partner with Skecher’s Digital, Retail, Wholesale, Customer Service, Supply Chain leaders and partners across Business and Technology to drive long and short-term business value through AI solutions.
• Actively contributes to a culture of high performance, innovation, and continuous improvement.
• Build trust and confidence with Gen AI solutions to various business stakeholders assuring expected tech outcomes and desired results.

REQUIREMENTS:

• Bachelor’s or Master’s degree in Computer Science, Business, or a related field.
• 5+ years of experience in product management or business analysis, preferably with experience in Generative AI, Artificial Intelligence, or related products.
• Experience working in a hybrid IT environment that includes a mix of traditional and modern technology stacks.
• Ability to communicate complex topics with precision and clarity.
• Ability to accurately categorize and effectively communicate requirements.
• Experience working directly with business-facing groups outside of development is a plus.
• Experience working within an Agile team is a plus.
• Extensive experience documenting development requirements, process flows, and testing requirements, as well as coordinating code reviews and documentation sign-offs.
• Ability to create strong presentations and roadmaps, and collaborate effectively with senior technology leaders.
• Strong communication skills and ability to work effectively as a team player.

The pay range for this position is $150,000-$185,000/yr USD.

About Skechers

Skechers, a global Fortune 500® company, developsand markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation

Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [e-mail]. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.