Senior Technical Quality Supervisor

Abbott; Minnetonka (MN); On-site; USD 78,000 - 156,000; Full time

Job summary

Abbott in Minnetonka, MN is seeking a seasoned leader to oversee Receiving Inspection and Supplier Quality, directing engineers, technicians, and inspectors while ensuring compliance with FDA, GMP and ISO 13485.

This onsite role demands strong leadership, cross‑functional collaboration with Quality, Manufacturing, Supply Chain and Regulatory Affairs, and a proven track record of driving continuous improvement in a matrixed, global environment, with travel up to 25%.

Qualifications

• Bachelor's degree in Business or related field.
• Minimum 5 years experience in related experience, including supervision.
• Knowledge of FDA, GMP, and ISO 13485.

Responsibilities

• Provide daily leadership, supervision, work direction, and on-the-job training to engineers, technicians, and inspectors, fostering a high-performing and engaged team environment.
• Develop and maintain a competent workforce through effective recruitment, coaching, communication, recognition, performance management and employee development.
• Monitor, prioritize, and allocate departmental resources and workloads to ensure internal customer requirements, schedules, and business objectives are achieved.
• Lead department operations while driving collaboration across cross-functional teams, including Quality, Manufacturing, Supply Chain, Engineering, and Regulatory Affairs, to support organizational goals.
• Build and maintain effective working relationships with external stakeholders, including suppliers, contract laboratories, auditors, and regulatory agencies, to ensure alignment with quality and compliance requirements.
• Ensure adherence to company policies, quality systems, and applicable regulatory standards, while monitoring compliance and driving continuous improvement initiatives.

Skills

Leadership

Communication

Quality systems

Regulatory knowledge

Project management

Education

Bachelor's Degree (± 16 years) in Business or related field

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to :

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

MAIN PURPOSE OF THE ROLE

• This individual will be responsible for leading and overseeing the daily operations of Receiving Inspection and Supplier Quality, while providing leadership, direction, and support to engineers, technicians, and inspectors.
• This role is based out of Minnetonka, MN and is an ONSITE role.

Main Responsibilities

• Provide daily leadership, supervision, work direction, and on-the-job training to engineers, technicians, and inspectors, fostering a high-performing and engaged team environment.
• Develop and maintain a competent workforce through effective recruitment, coaching, communication, recognition, performance management and employee development.
• Monitor, prioritize, and allocate departmental resources and workloads to ensure internal customer requirements, schedules, and business objectives are achieved.
• Lead department operations while driving collaboration across cross-functional teams, including Quality, Manufacturing, Supply Chain, Engineering, and Regulatory Affairs, to support organizational goals.
• Build and maintain effective working relationships with external stakeholders, including suppliers, contract laboratories, auditors, and regulatory agencies, to ensure alignment with quality and compliance requirements.
• Ensure adherence to company policies, quality systems, and applicable regulatory standards, while monitoring compliance and driving continuous improvement initiatives.
• Contributes to establishing department goals, objectives and accountabilities.
• Recommends, justifies and acquires measurement equipment and supplies to meet department objectives.
• Monitor and improve the effectiveness of inspection and testing processes through data-driven decision‑making and continuous improvement methodologies.
• Oversees and evaluates the effectiveness of inspection and testing procedures, driving enhancements to ensure quality, efficiency, and compliance.
• Leads, coaches, and motivates team members to achieve performance objectives while fostering a culture of accountability, engagement, and high performance.
• Promotes and sustains a department culture focused on continuous improvement, operational excellence, and customer satisfaction.
• Effectively communicate and collaborate with internal and external partners to resolve issues, manage risks, and achieve business objectives.
• Department's technical lead during audits, inspections, and quality system inquiries, providing expert guidance and support to ensure compliance and successful outcomes.
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communication and collaboration with all levels of employees, customers, contractors, and vendors.

Qualifications

Education

• Bachelors Degree (± 16 years) in Business or related field or an equivalent combination of education and work experience.

Experience/Background

• Minimum 5 years experience in related experience, including supervision.
• Previous Quality inspection, technician or engineering experience required. Knowledge of FDA, GMP, and ISO 13485.
• Strong communication and leadership skills.
• Prior medical device experience preferred.
• ASQ certification or equivalent preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results.
• Ability to work effectively within a team in a fast-paced changing environment.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multi-tasks, prioritizes and meets deadlines in timely manner.
• Strong organizational, planning, and follow-up skills and ability to hold others accountable.
• Ability to travel approximately 25%, including internationally.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.