Senior Technical Project Manger

Dana-Farber Cancer Institute; Brookline (MA); On-site; USD 131,000 - 140,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston is seeking a Senior Technical Project Manager to lead complex, enterprise Salesforce CRM, data, and digital platform initiatives across marketing operations, information services, enterprise data, and vendor partners.

Reporting to the Enterprise Digital Engagement team, you will drive program planning, governance, delivery, risk management, and executive communication, guiding cross‑functional teams toward CRM modernization, data integration, and scalable

Qualifications

• Ten years of relevant experience with progressively increasing responsibility, at least six in project management.
• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field.
• PMP or PGMP certification required and must be maintained.
• Strong leadership and communication across senior leadership with ability to drive complex initiatives.

Responsibilities

• Oversee highly complex projects with budgets exceeding $1M, involving multiple departments and external partners.
• Lead strategic planning and resource management with accountability for outcomes.
• Translate business needs into technical solutions and guide analysts.
• Engage with executive leadership and diverse stakeholders to drive project success.
• Manage risks, vendor selections, and program governance for large initiatives.

Skills

Project management

Leadership

Stakeholder management

Communication

MS Project

SDLC

Risk management

Problem solving

Education

Bachelor's Degree in Computer Science/IT/Engineering

Tools

MS Project

Job description

Leads high-profile, matrixed projects aligned with the Institute's strategic plan and process improvement priorities, often spanning multiple divisions. This role involves planning and managing several projects simultaneously, ensuring timely delivery within scope and budget. Engaging with diverse stakeholders, including senior leadership, the manager drives project success and fosters cross-departmental collaboration, focusing on strategic outcomes and innovation. With proven technical expertise, they partner with engineering and development teams to mitigate risks and lead technology decisions, while also driving system architecture discussions, IT policy development, code reviews, and technical feasibility assessments.

Responsible for leading complex, enterprise-level Salesforce CRM, data, and digital platform initiatives that support Dana-Farber Cancer Institute's healthcare, physician engagement, marketing operations, philanthropy and enterprise digital priorities. Reporting within the Enterprise Digital Engagement team, this role serves as a central program lead and cross-functional connector across Marketing Operations, Information Services, Enterprise Data, Salesforce architecture, analytics, business stakeholders, and vendor partners. The position drives program planning, governance, delivery execution, risk management, stakeholder alignment, resource coordination, and executive communication for Salesforce-related initiatives, with a focus on CRM modernization, data integration, customer/physician 360 capabilities, marketing automation enablement, reporting, and scalable operating models in a regulated healthcare environment. The role requires a seasoned, self-starting Senior Technical Project Manager with strong communication and interpersonal skills, proven experience delivering Salesforce programs for large enterprise healthcare clients, and the ability to bring structure, accountability, and momentum to complex cross-divisional work.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Scope and Complexity: Oversee highly complex projects with budgets exceeding $1M, critical to strategic objectives, involving multiple departments and external partners.
• Strategic Leadership and Planning: Lead strategic decision-making with full accountability for project outcomes and resource management, collaborating with senior leadership to translate initiatives into detailed project plans that align with institutional priorities and ensure measurable success.
• Analysis: Translate business processes into technical solutions, expertly guiding analysts in requirement gathering and performing analysis as needed.
• Stakeholder Interaction and Communication: Engage with executive leadership and diverse stakeholders to drive project success and foster organizational collaboration.
• Project Oversight: Lead planning, execution, and evaluation of large-scale projects, ensuring timely delivery within scope and budget, while proactively managing portfolio impact.
• Quality and Risk Management: Drive innovation and continuous improvement by aligning quality objectives with organizational goals, while proactively identifying, analyzing, and managing risks to minimize issues and enhance project success.
• Vendor Management: Lead large vendor selections and implementations involving multiple vendors.
• Mentorship and Development: Mentor project teams, promoting professional growth and a culture of excellence.

Knowledge, Skills and Abilities

• Extensive experience in project management, with a proven track record of delivering complex projects successfully.
• Strong leadership and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Exceptional problem-solving and decision-making abilities, with a focus on strategic thinking and innovation.
• Expertise in project management software and templates, with a strong application of project management methodologies and scheduling solutions such as MS Project
• Exceptional communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
• Ability to manage multiple priorities and adapt to changing circumstances in a fast-paced environment.
• Strong analytical skills, with the ability to interpret data and make informed decisions.
• High success in applying complex IT concepts in application development and support, networking, system integration, and information security.
• Expertise with Software Development Life Cycle (SDLC)
• Champion of formal project management methodologies, including waterfall, spiral, agile, lean, DMAIC, etc.
• Accomplished written and verbal communications skills with staff through leadership of varying levels of technical aptitude, translating business needs into technical solutions and driving decisions

Education Required

Bachelor's Degree

Area of Study Required

Computer Science, Information Technology, Engineering, or a related technical field.

Experience Required

Ten (10) years of relevant experience with progressively increasing responsibility of which at least six (6) years must be in project management OR comparable roles.

License/Certification/Registration Required

Project Management Professional (PMP) or Program Management Professional (PGMP) certification required, with expectation to maintain credential.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusiveenvironment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionateprofessionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$130,930.00 - $140,230.00