Senior Technical Project Manager

Socure; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits including medical, eye

Parental Leave

401k retirement plan

Life Insurance

PTO

100% Remote

WFH Allowance

Deskpass

Mental Health Provider

Learning & Development

EAP

Fertility Provider

Personal Legal Support

Job summary

Socure is seeking a Senior Technical Project Manager to drive the planning, execution, and deployment of our Platform and Identity solutions for global clients. You will coordinate cross-functional teams across product, engineering, and deployment to ensure on-time delivery and high quality deployments.

The role emphasizes proactive stakeholder communication, strategic thinking, and hands-on project management in a fast-paced, flat organization.

Qualifications

• 8+ years of IT project management or technical consultancy experience in a hardware or software company.
• Strong communication skills with clients and internal teams.
• Experience leading cross-functional teams through multiple lifecycles.

Responsibilities

• Own requirements gathering, project planning, implementation, and deployment support for global clients.
• Forecast and communicate project timelines with stakeholders.
• Partner with commercial and technical stakeholders to educate them on Socure's solutions.
• Collaborate with developers and deployment managers to integrate Socure’s tech with client apps.
• Investigate challenges with engineering teams to ensure quality and sustainability.
• Lead client status meetings to manage scope and schedules.
• Learn Socure’s product suite to inform the roadmap.

Skills

Stakeholder management

Technical knowledge

Communication

Problem solving

Agile / Scrum

Cross-functional leadership

Education

BS/MS in Computer Science or related field

Tools

Jira

Smartsheet

Google Suite

MS Office

MS Project

Job description

• Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem solving
• At Socure, we empower TPMs to partner with clients and internal teams to deliver our world class Platform and Identity solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to protect identities
• At its core, this role requires the Senior TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles
• Own requirements gathering, project planning, implementation, and deployment support for our global clients and partners
• Forecast and communicate project timelines, ensuring stakeholders are informed of potential delays, milestones, and dependencies
• Proactively partner with commercial and technical stakeholders, regularly educating them on Socure’s solutions and deployment process while serving as a key partner to their success
• Closely collaborate with developers and deployment managers to integrate Socure’s suite of technology with client applications
• Investigate and diagnose challenges alongside Socure’s technical teams to ensure solution quality and sustainability
• Facilitate client status meetings to manage scope and schedule of multiple, often concurrent deployments
• Master Socure’s product suite to better understand how clients can use our technology and in turn supplement our product roadmap
• Value inclusivity and contribute to a culture that empowers you to show up as your authentic self

Benefits

• Health: Comprehensive medical coverage, including vision, dental, and FSA
• Parental Leave: Generous leave allowance for
  parents-to-be
• 401k: Pre-tax savings for retirement
• Life Insurance: Protect your family in
  case of emergency
• PTO: Take as much time as you need,
  when you need it
• 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
• WFH Allowance: Generous reimbursement program to maximize your WFH setup
• Deskpass: Work in an office environment whenever you feel the need
• Mental Health Provider: Connect with clinicians when you need it
• Learning & Development: Self-education allowance & free career coaching
• Employee Assistance Program “EAP”: Lifestyle resources available as well as additional mental health resources
• Fertility Provider: Family planning solutions for those interested
• Personal Legal Support: Significant discounts with RocketLawyer

• Ability to communicate in English fluently and idiomatically
• Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
• Process-oriented with an eye for detail and improvements
• Like us, you’re a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment
• A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
• 8+ years of IT project management or technical consultancy experience in a hardware or software company
• BS or MS degree in a relevant technology or management field (Computer Science is a plus)
• Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project)
• Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred