Senior Technical Program Manager, New Product Introduction

ClickHouse; United States; On-site; USD 160,000 - 240,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare

Equity in the company

Time off

Home office setup ($500)

Global Gatherings

Job summary

ClickHouse is seeking a Senior Technical Program Manager for New Product Introduction to own end-to-end launches, from definition to go-live and post-launch optimization. You will build repeatable NPI processes, drive cross-functional programs across Product, Finance, Legal, Operations, and Engineering, and define pricing, quoting rules, and contract controls for new offerings.

Ideal candidates have 8+ years in technical programs and experience with usage-based models, Salesforce/CPQ, and

Qualifications

• 8+ years in technical program management, revenue operations, product operations, or commercial systems.

Responsibilities

• Stand up NPI as a repeatable discipline and set the standard for launch processes.
• Own end-to-end launch program including timeline and cross-functional readiness plan.
• Design commercial and operational aspects of launches, including pricing, rules, and controls.
• Integrate acquired products into the commercial system with consistent pricing and contracts.
• Test end-to-end flow (quote-to-cash) before go-live and ensure readiness criteria.
• Lead go-live readiness and coordinate field activation with Enablement.
• Build automation to accelerate the commercial system and reduce manual work.
• Track launches post go-live and close gaps for future launches.

Skills

Technical PM

NPI ownership

Cross-functional leadership

Billing systems

Salesforce/CPQ expertise

Education

Bachelor's degree (quantitative/technical)

Tools

Salesforce

CPQ

Billing systems

Job description

Senior Technical Program Manager, New Product Introduction

United States

About ClickHouse

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads.

The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.

We’re on a mission to transform how companies use data. Come be a part of our journey!

What You'll Be Doing

• Stand up NPI as a repeatable discipline. Build the launch process, the requirements framework, and the operating cadence from a near-blank slate, and set the standard the rest of the org runs against.
• Own the launch program end-to-end. Hold the timeline, drive deliverables across Product, Finance, Legal, Operations, and Engineering, and synthesize the cross-functional work into a single readiness plan.
• Own the commercial and operational design of a launch. Define the requirements and make the calls on pricing setup, quoting logic, discount and approval rules, and the controls that govern how the product gets sold, in partnership with the Commercial leader.
• Own the integration path for acquired products. Bring an acquired offering onto the commercial system, reconcile its pricing and contract mechanics with how ClickHouse sells, and get it sellable through the same standard as an organic launch.
• Test the end-to-end flow before launch. Run UAT on the quote-to-cash path, catch what breaks, and confirm the full flow works before go-live.
• Own go-live readiness. Set the launch criteria, run the go/no-go, and make the call on whether the flow is ready. Coordinate field activation with Enablement so the product lands when it ships.
• Build the automation and tooling that make the commercial system faster and more reliable. Find where NPI and commercial operations are manual, slow, or error‑prone, and design and build the solutions that fix it.
• Track launches after go-live. Surface what broke, feed it back into the process, and close the gaps before the next one.

What You Bring Along

• 8+ years in technical program management, revenue operations, product operations, or commercial systems, with a track record of owning launches end-to-end and building the systems behind them.
• Owner-operator mindset. You own the outcome. You treat NPI as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by whether launches actually land. When a launch ships broken, that is yours to own and to fix.
• A builder's bias. You are comfortable starting from a near-blank slate and defining the process where none exists. You see where NPI and commercial operations are manual, slow, or error‑prone, and you design and build the automation and tooling that fixes it. The job is to launch products and to make launching them, and running the commercial operation behind them, faster and more reliable over time.
• Able to own the design. You have the technical and commercial depth to shape how NPI and the commercial system work: you define requirements, facilitate the design calls on quoting, approval, and control logic, and build parts of the solution yourself.
• Cross-functional program management at its core. You can hold a timeline, drive deliverables across teams, and synthesize across stakeholders. You measure readiness by whether the full flow works end-to-end.
• Experience with usage-based or consumption-based business models, required. You understand how metering, commits, and overages create dependencies across billing, contracts, revenue recognition, and the commercial system, and that a launch has to get all of them right together.
• M&A or technology integration experience is a strong plus. Bringing an acquired product onto the commercial system runs the same path as an organic launch, and this role owns that work.
• Strong working knowledge of the systems a launch depends on: Salesforce and CPQ, financial and billing systems, product rating, and telemetry. Comfort designing quoting rules, approval logic, and automated controls across them.
• Strong written and verbal communication. Comfortable driving a cross-functional forum and presenting readiness status to senior stakeholders.
• Bachelor's degree, quantitative or technical field preferred.

The typical starting salary for this role in the US is

$160,000 - $220,000 USD

The typical starting salary for this role in US Premium Markets is

$180,000 - $240,000 USD

Compensation

For roles based in theUnited States, t he typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed.

These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments.

An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization.

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A $500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

Culture - We All Shape It

As part of a rapidly scaling start up, you will be instrumental in shaping our culture.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please see here for our Privacy Statement.