Senior Technical Program Manager

Ags-LL; Duluth (GA); On-site; USD 95,000 - 140,000; Full time

Job summary

AGS is seeking a results-driven Program Manager to lead multiple programs from inception to market delivery, collaborating with hardware, software, operations, and finance teams. You will manage schedules, risks, change management, budgets, and executive reporting, while maintaining a positive, supportive leadership style.

You will influence and mentor cross-functional project members, ensure timely status updates, and drive continuous improvements in program processes across the organization.

Qualifications

• 8+ years of experience in program management.
• Bachelor of Science degree.
• Expert in concurrently managing multiple software and hardware programs.
• Proven repeatable process used to coordinate concurrent cross-functional programs.
• Strong product and market knowledge.
• Strong process knowledge.
• Strong people skills and collaboration across a diverse team.
• Strong communication skills up and down the organization.
• Ability to move between strategic vision and executional detail.
• Expert at managing program status meetings and reporting.
• Experience foreseeing program risks and mitigating before risk is realized.

Responsibilities

• Comprehend and communicate product vision and requirements for hardware and or software products.
• Document hardware and software product requirements to support development.
• Deliver product through cross-functional programs requiring coordination with project, product, and resource managers.
• Manage concurrent programs in a fast-paced and fluid development environment.
• Develop program schedules allowing for management and reporting of program status.
• Influence, mentor and motivate internal and external project members without managerial authority, to deliver programs on schedule.
• Communicate program status to team members and stakeholders in a clear, effective, and timely manner.
• Coordinate program risk assessments, document and manage mitigation strategies and triggers.
• Track and report program budget health.
• Identifies and leads efforts for better program processes and practices.
• Mentor, coach and develop Program Teams, Project Managers and other Program Managers.

Skills

Program management

Cross-functional coordination

Stakeholder communication

Risk management

Budget management

Leadership

Education

Bachelor of Science

Tools

Jira

Confluence

Smartsheet

SharePoint

Job description

This role is responsible for managing multiple programs from inception to market delivery and will work with diversified teams across hardware, software, operations, and finance. Manages schedules, risks, change management, budget, program meetings and reporting up to executive leadership. Must be capable of critical thinking to help resolve roadblocks but cannot lose sight of the overall delivery. Should be seen as a supportive leader who can maintain a positive attitude.

Responsibilities

• Comprehend and communicate product vision and requirements for hardware and or software products
• Document hardware and software product requirements to support development
• Deliver product through cross-functional programs requiring coordination with project, product, and resource managers
• Manage concurrent programs in a fast-paced and fluid development environment
• Develop program schedules allowing for management and reporting of program status
• Influence, mentor and motivate internal and external project members without managerial authority, to deliver programs on schedule
• Communicate program status to team members and stakeholders in a clear, effective, and timely manner
• Coordinate program risk assessments, document and manage mitigation strategies and triggers
• Track and report program budget health
• Identifies and leads efforts for better program processes and practices
• Mentor, coach and develop Program Teams, Project Managers and other Program Managers

Skills/Requirements

• 8+ years of experience required
• Bachelor of Science degree
• Expert in concurrently managing multiple software and hardware programs
• Proven repeatable process used to coordinate concurrent cross-functional programs
• Strong product and market knowledge
• Strong process Knowledge
• Strong people skills - must be able to collaborate and work with a diverse team
• Strong communication skills - upward, parallel and downward in the organization
• Ability to move seamlessly between strategic vision and executional detail
• Expert managing program status meetings and reporting
• Experience foreseeing program risks and mitigating before the risk is realized

Pluses

• Master's degree in applicable field
• PMI Certification and Agile Scrum Certification preferred
• PMI-PgMP, PMI-ACP, and/or SAFe Practice Consultant certifications
• Experience working in regulated industries
• Casino gaming experienceExperience with projects that involve both software and hardware development components
• Experience working with Jira, Confluence, Smartsheet, and SharePoint
• Gaming Industry experience preferred

Note: All offers are contingent upon successful completion of a background check and drug screen

AGS is an equal opportunity employer.

Job Snapshot

Location:

Job Type:

R&D/Game Development

Date Posted:

08/25/2026

About Us

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com .

Job Snapshot

Location:

Job Type:

R&D/Game Development

Date Posted:

08/25/2026

Job Description

Job Summary

This role is responsible for managing multiple programs from inception to market delivery and will work with diversified teams across hardware, software, operations, and finance. Manages schedules, risks, change management, budget, program meetings and reporting up to executive leadership. Must be capable of critical thinking to help resolve roadblocks but cannot lose sight of the overall delivery. Should be seen as a supportive leader who can maintain a positive attitude.

Responsibilities

• Comprehend and communicate product vision and requirements for hardware and or software products
• Document hardware and software product requirements to support development
• Deliver product through cross-functional programs requiring coordination with project, product, and resource managers
• Manage concurrent programs in a fast-paced and fluid development environment
• Develop program schedules allowing for management and reporting of program status
• Influence, mentor and motivate internal and external project members without managerial authority, to deliver programs on schedule
• Communicate program status to team members and stakeholders in a clear, effective, and timely manner
• Coordinate program risk assessments, document and manage mitigation strategies and triggers
• Track and report program budget health
• Identifies and leads efforts for better program processes and practices
• Mentor, coach and develop Program Teams, Project Managers and other Program Managers

Skills/Requirements

• 8+ years of experience required
• Bachelor of Science degree
• Expert in concurrently managing multiple software and hardware programs
• Proven repeatable process used to coordinate concurrent cross-functional programs
• Strong product and market knowledge
• Strong process Knowledge
• Strong people skills - must be able to collaborate and work with a diverse team
• Strong communication skills - upward, parallel and downward in the organization
• Ability to move seamlessly between strategic vision and executional detail
• Expert managing program status meetings and reporting
• Experience foreseeing program risks and mitigating before the risk is realized

Pluses

• Master's degree in applicable field
• PMI Certification and Agile Scrum Certification preferred
• PMI-PgMP, PMI-ACP, and/or SAFe Practice Consultant certifications
• Experience working in regulated industries
• Casino gaming experience
• Experience with projects that involve both software and hardware development components
• Experience working with Jira, Confluence, Smartsheet, and SharePoint
• Gaming Industry experience preferred

Note: All offers are contingent upon successful completion of a background check and drug screen

AGS is an equal opportunity employer.

About Us

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com .