Senior Technical IT Storage Engineer

HM Health Solutions Inc.; Pennsylvania; Hybrid; USD 94,000 - 151,000; Full time

Job summary

enGen is seeking an experienced storage-focused engineer to join a team responsible for designing, developing, and maintaining our technical IT storage solutions. You will work with IT, product, analytics, and business teams to build scalable storage architectures and ensure reliability across enterprise environments.

The role requires deep knowledge of storage technologies, NetApp AFF/FAS, file protocols, and cloud storage services, with emphasis on performance, security, and governance.

Qualifications

• 5+ years of experience analyzing, designing, coding, testing and implementing technical storage solutions.
• 5 years of technical problem solving and cross-team collaboration.
• 5 years of CS concepts and OS fundamentals.

Responsibilities

• Analyze, design, test, implement, and automate technical IT storage solutions.
• Provide storage monitoring, capacity management, and ecosystem support.
• Assist in data backup, recovery, and DR/cyber recovery testing.

Skills

Analytical thinking

Team collaboration

Ownership urgency

Education

Bachelor’s degree in CS/IS/CE

Master’s degree preferred

Tools

NetApp ONTAP

NFS

ISCSI

FC SAN

Job description

Company

enGen

Job Summary

This job is an integral member of one of our teams responsible for supporting the design, development, and maintenance of our technical IT Storage solutions, ensuring their efficient and reliable operation. This position will be responsible for contributing to our technical IT ecosystem that includes infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical IT professionals, analysts, and engineers to build and optimize solutions, ensuring quality, integrity, and performance. The ideal candidate is adaptable, solution-oriented, and capable of collaborating across multiple teams to support a broad range of technical initiatives. The incumbent, and team, may be involved in every aspect as a part of the technical process from idea generation, analysis, design, build, and support using various technologies and design patterns.

ESSENTIAL RESPONSIBILITIES

• Analyzing, designing, testing, implementing, and automating technical IT storage solutions.
• Providing general production monitoring, storage capacity management, and storage ecosystem support.
• Assisting in data backup and recovery management along with both disaster recovery and cyber recovery testing and activities.
• Collaborating on the design and implementation of storage architectures to ensure solution alignment to enterprise goals and standard.
• Collaborating with stakeholders across IT, product, analytics, and business teams to gather requirements and provide technical storage solutions that meet organizational needs.
• Monitoring work efforts against production schedules andproviding progress updates, reporting any issues or technical difficulties to leadership on a regular basis.
• Meeting defined scope, target dates and budgets with minimal or no defects.
• Documenting technical processes and procedures.
• Participating in technical reviews and knowledge sharing sessions.
• Mentoring other associate and intermediate technical engineers as needed.
• Performing technical analysis and providing insights to support decision-making.
• Staying up-to-date with the latest relevant technologies and industry best practices.
• Other duties as assigned or requested.

Experience

Required 5 years of experiences in one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.

5 years of technical problem solving, solution implementation, team/project collaboration

5 years of basic computer science concepts and principles, common operating systems, development languages/scripting

Preferred

7 years of experience with each of the following: Managing technology platforms and infrastructure used by our enterprise.

Working with and designing technology solutions in healthcare or equivalent large industries.

Translating requirements, design mockups, prototypes, or user stories into viable technical implementations.

Producing technical solutions that are fault-tolerant, efficient, and maintainable.

Developing and meeting technical governance, quality, and security best practices.

Defining system architectures and exploring technical feasibility trade-offs that optimize short-term execution while planning for long-term technical capabilities.

Understanding cloud platforms (GCP, Azure, AWS) and their respective storage services.

Skills

Storage Administration NetApp technologies: AFF/FAS controllers, OnTap, SnapMirror, SnapVault, SnapLock, SnapCenter, StorageGrid, ARP, ActiveIQ, etc.

Protocols: NFS, CIFS/SMB, ISCI, FC SAN

Strong analytical skills with a focus on detail and accuracy

Strong track record in designing, implementing, and supporting large-scale technical solutions

Strong methodical troubleshooting and root cause analysis abilities

Strong sense of ownership, urgency, and drive

Demonstrated passion for propelling positive business outcomes while keenly considering user impacts

Ability to work effectively as a team player in cross-functional environments

Comfort with a range of IT tools and technologies, with a willingness to learn new skills and technologies as needed

Ability to develop automation to improve efficiency and accuracy

Ability to take on diverse tasks and projects, adapting to the evolving needs of the organization

Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment

Additional Preferred Technical Skills: CommVault Backup & Recovery Cisco MDS VMWare SRM Windows Clustering Ansible GitLab NetApp OnTap Cloud Volumes Fpolicy Certificate Management Linux Fundamental networking understanding Storage integrations with ServiceNow, Dynatrace, or other 3rd party tools.

Education

Required Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or related field.

Preferred Master’s degree in Computer Science, Information Systems, Computer Engineering or related field.

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type Remote-based Teaches / trains others Occasionally Travel from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range

Minimum: $94,200.00 Maximum: $151,000.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Highmark Health Information

California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.