Senior Technical Community Manager United States - Remote · Remote

Modular Mailing Systems, Inc.; Los Altos (CA); Hybrid; USD 150,000 - 225,000; Full time

Benefits offered by this job

RSU grants

Travel 2–4 times a year

Job summary

Modular is seeking a Senior Technical Community Manager to grow the developer ecosystem around Mojo and MAX. You will own end-to-end programs—Champions, Bay Area meetups, virtual calls, and hackathons—across Discord, X, and LinkedIn. This operator role includes logistics, content, and community leadership.

US/Canada candidates are welcome; those earlier in career may work hybrid from Los Altos, CA with in-person onboarding. Travel to events is expected, up to twice monthly at conferences.

Qualifications

• 6+ years of software community management or related field.
• Experience running multiple programs or event series simultaneously.
• Experience building champion or advocacy programs including recruitment and onboarding.
• Ability to write copy, manage vendors and own programs end to end.
• Daily use of AI tools in work.
• Hands-on event operations: venues, vendors, staffing, run-of-show.
• Comfort communicating with highly technical audiences.
• Active participant at conferences with talks/workshops.
• Experience promoting new technologies via blogs, webinars, etc.
• Excellent written and verbal communication; ability to explain complex ideas.

Responsibilities

• Design and operate Champions program from nomination through rewards and local support.
• Run recurring in-person Bay Area meetups with logistics ownership.
• Moderate virtual community calls and curate social media presence.
• Plan and execute hackathons and conferences; manage venue sourcing and speaker recruitment.
• Develop playbooks, documentation, and community guidelines across platforms.

Skills

Program management experience

Multiple programs management

Champion/advocacy programs

Copywriting and vendor management

AI tools usage

Event operations

Technical community communication

ConferenceSpeaking/Workshops

Content promotion (blog/newsletter/web

Education

Bachelor's degree in Engineering/CS or related field

2+ years Product Management or related work

Tools

Discord/Forum moderation

X/LinkedIn community management

Job description

View all jobs Senior Technical Community Manager United States / Canada Developer Relations Remote Full-time

About Modular

At Modular, a Qualcomm company, we’re on a mission to revolutionize AI infrastructure by systematically rebuilding the AI software stack from the ground up. Our team, made up of industry leaders and experts, is building cutting-edge, modular infrastructure that simplifies AI development and deployment. By rethinking the complexities of AI systems, we’re empowering everyone to unlock AI’s full potential and tackle some of the world’s most pressing challenges. If you’re passionate about shaping the future of AI and creating tools that make a real difference in people’s lives, we want you on our team. You can read about our culture and careers to understand how we work and what we value.

About the role:

Modular is building a next-generation AI infrastructure platform that unifies the many application frameworks and hardware backends, simplifying deployment for AI production teams and accelerating innovation for AI researchers and hardware developers. We are looking for a Senior Technical Community Manager to grow the developer community around Mojo and MAX. This is an operator's role. You will own a portfolio of programs that all run at once: a Community Champions program, in-person meetups, recurring virtual community meetings, hackathons, community-driven social media, and occasional hackathons. LOCATION: Candidates based in the US or Canada are welcome to apply. To support growth and collaboration, those in earlier career stages work in a hybrid capacity at our Los Altos, CA. More senior staff can work out of our office in Los Altos, CA or remotely from home. Onboarding for new hires is conducted in-person in our Los Altos, CA office. Additionally, this role requires travel to industry events and community meetups, primarily in the Bay Area. During conference/event season, this could be as often as twice per month.

What you will do:

You’ll lead our community programs end-to-end, including designing and operating our Champions program (from nomination through rewards and local event support), running recurring in-person meetups across the Bay Area with full logistics ownership, and moderating our virtual community calls. You’ll also own our community voice on X and LinkedIn, curating and promoting projects and demos our community builds, and you’ll plan and execute hackathons and conferences. This role spans in-person and virtual touchpoints including venue sourcing and speaker recruitment, social media strategy, documentation and playbooks, and community moderation across Discord and our forum. Success looks like a community that runs without you in the room: champions hosting meetups in cities you have never visited, users answering each other's questions faster than we can. We get there by building scalable systems together, and investing deeply in our community.

What you bring to the table:

• 6+ years of software community management, developer relations, technical field marketing, or technical program management experience.
• A track record of running several programs or event series at the same time, with examples of the systems you built to keep them on track. Comfort with project management tools, shared calendars, and budget tracking.
• Experience building champion or advocacy programs, including recruiting, onboarding, and keeping contributors you do not manage.
• Comfort operating without a marketing team behind you. You should be used to writing your own copy, managing your own vendors, and owning programs end to end.
• Daily use of AI tools in your own work.
• Hands-on event operations experience: venues, vendors, shipping, staffing, run-of-show, and the last-minute problems that come with all of it.
• Comfort working with and managing communities for highly technical people. You don’t need to be well-versed in compilers, inference, or systems programming, but you must be comfortable communicating with people who are.
• Experience as an active participant at conferences and other events, including giving talks, running workshops, and facilitating community development sessions.
• Experience promoting new technologies through blog posts, newsletters, webinars, and other media.
• Excellent written and verbal communication skills, including the ability to explain complex concepts in simple language and to write documentation other people can follow.
• A passion for staying up to date with industry trends and happenings.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or technical related field.
• 2+ years of Product Management or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years of work experience.

What Modular brings to the table:

• Amazing Team.We are a progressive and agile team with some of the industry’s best engineering and product leaders.
• World-class Benefits.In order to attract the best, we need to offer the best. Your benefits package may include comprehensive healthcare coverage, retirement and savings programs, employee stock purchase opportunities, paid time off, wellbeing resources, family support programs, and learning and development opportunities. Please note that specific benefit packages may vary based on your location, you can read more about benefits offered by Qualcomm here.
• Competitive Compensation.We offer very strong compensation packages, including RSU grants. We want people to be focused on their best work and believe in tailoring compensation plans to meet the needs of our workforce.
• Team Building Events. We organize regular team onsite and local meetups in Los Altos, CA as well as different cities. Traveling 2-4 times a year is expected for all roles.

Working at Modular will enable you to grow quickly as you work alongside incredibly motivated and talented people who have high standards, possess a growth mindset, and a purpose to truly change the world. The estimated base salary range for this role to be performed in the US is $150,200.00 - $225,400.00 USD. The estimated base salary range for this role to be performed in Canada is $111,500.00 - $167,300.00 CAD. The salary for the successful applicant will depend on a variety of permissible, non-discriminatory job-related factors, which include but are not limited to education, training, work experience, business needs, or market demands. This range may be modified in the future. The total compensation for a candidate will also include annual target bonus, equity, and benefits, with equity making up a significant portion of your total compensation.