Senior Technical Claims Specialist II, Environmental Claims

Liberty Mutual Insurance; Charlotte (NC); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Liberty Mutual is seeking a Senior Technical Claims Specialist II to own high‑severity environmental and commercial casualty claims from notice to resolution. You will determine coverage, set reserves, direct litigation, and negotiate settlements as a subject‑matter expert.

You will mentor staff, coordinate with Underwriting and Reinsurance, and contribute to strategic decisions on emerging environmental exposures.

Qualifications

• 10+ years handling complex commercial casualty or environmental liability claims, including litigated matters.
• Deep knowledge of coverage analysis and environmental liability (e.g., pollution legal liability, CERCLA, remediation, third‑party BI/PD)
• Proven negotiation record on high‑exposure claims
• Experience directing defense and coverage counsel
• Strong communication skills and the credibility to advise senior leaders
• CPCU, AIC, ARM, or JD a plus; adjuster licensing as required

Responsibilities

• Manage high‑severity environmental and commercial casualty claims end to end, including coverage determination, liability analysis, reserving, negotiation, and payment.
• Analyze policy language, exclusions, and environmental liability provisions to take well‑supported positions on complex, often novel coverage issues.
• Build resolution strategies, including discovery plans, reserve recommendations, and settlement approach.
• Assemble and direct the right team for each matter, including defense and coverage counsel, environmental consultants, Home Office Legal, and Home Office Claims. Manage outside counsel performance and billing.
• Partner with Underwriting, Reinsurance, and other business units.
• Mentor claims staff and advise Claims Management on legislative, court, and market developments affecting claims practices.
• Safeguard the integrity of claim payments and the confidentiality of claim files.

Skills

Complex claims management

Environmental liability

Negotiation

Defense & coverage

Communication skills

Licensing

Education

CPCU / AIC / ARM / JD

Adjuster license

Job description

Description

Join Liberty Mutual's Environmental Complex Claims Team and take ownership of the claims that matter most! you will make coverage decisions, steer litigation strategy and settle high-exposure losses - all alongside colleagues who value your judgment! Bring your experience. Shape what comes next!

Liberty Mutual has a Senior Technical Claims Specialist II opening. This is a senior individual-contributor role for a seasoned claims professional to work in Commercial Casualty and Environmental Liability claims. You will own your files from first notice of loss through resolution, with ability to determine coverage, set reserves, direct litigation, and negotiate settlements. As a recognized subject matter expert, your judgment will shape outcomes and influence how we approach emerging environmental exposures.

What You’ll Do

• Manage high‑severity environmental and commercial casualty claims end to end, including coverage determination, liability analysis, reserving, negotiation, and payment.
• Analyze policy language, exclusions, and environmental liability provisions to take well‑supported positions on complex, often novel coverage issues.
• Build resolution strategies, including discovery plans, reserve recommendations, and settlement approach.
• Assemble and direct the right team for each matter, including defense and coverage counsel, environmental consultants, Home Office Legal, and Home Office Claims. Manage outside counsel performance and billing.
• Partner with Underwriting, Reinsurance, and other business units.
• Mentor claims staff and advise Claims Management on legislative, court, and market developments affecting claims practices.
• Safeguard the integrity of claim payments and the confidentiality of claim files.

What We Offer

• Meaningful settlement authority and autonomy
• A seat at the table on emerging environmental exposures
• Complex, high‑impact work with direct access to Legal, Underwriting, and Reinsurance
• Opportunities to mentor others and grow into subject matter expert or leadership roles
• Support for continuing education and designations
• Flexible work arrangements. Liberty Mutual follows hybrid work arrangements and team members within a 50‑mile radius of one of our hub offices (Westborough, MA; Boston, MA; Weatogue, CT; Suwanee, GA; Plano, TX; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Chandler, AZ) are expected to work from the office approximately two times per month. We will also consider highly qualified remote candidates who do not reside near a hub location.

Qualifications

What You Bring

• 10+ years handling complex commercial casualty or environmental liability claims, including litigated matters
• Deep knowledge of coverage analysis and environmental liability (e.g., pollution legal liability, CERCLA, remediation, third‑party BI/PD)
• Proven negotiation record on high‑exposure claims
• Experience directing defense and coverage counsel
• Strong communication skills and the credibility to advise senior leaders
• CPCU, AIC, ARM, or JD a plus; adjuster licensing as required

Nice to have

• Experience with Superfund/CERCLA, remediation oversight, or environmental site claims
• Background in law, environmental science, engineering, or a related field, or a professional designation (e.g., CPCU, AIC)
• Experience handling construction defect, toxic tort, or other complex specialty lines

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco