Senior Technical Assistant

Health Network Laboratories, LLC; Allentown (Lehigh County); On-site; USD 48,000 - 68,000; Full time

Job summary

HNL Lab Medicine is seeking a qualified laboratory support professional to process specimens and assist with moderate complexity testing under supervision. The role requires attention to detail and adherence to SOPs, with responsibilities spanning specimen labeling, QC, and data entry.

Ideal candidates have a GED or higher, with experience in a clinical setting and basic computer skills. The department emphasizes safety, accuracy, and ongoing education within a collaborative lab environment.

Qualifications

• Education/Experience: High school diploma or GED; two years in a clinical environment with data processing/specimen handling experience.
• Language Ability: Read/write in English; present information to customers and colleagues.
• Math Ability: Basic arithmetic, rates, ratios, and percent; interpret simple graphs.
• Reasoning Ability: Follow instructions; handle problems with a few variables in standardized situations.

Responsibilities

• Process and prepare specimens for transport and analysis.
• Perform simple QC and moderate complexity testing under direct supervision.
• Enter results into the Laboratory Information System under supervision.
• Calibrate pipettes and thermometers; record data per SOPs.
• Prepare reagents/controls and collect specimens with accurate labeling.
• Inventory supplies and restock; notify supervisor of shortages.
• Assist in CSI and continuing education programs.

Skills

Attention to detail

English language proficiency

Laboratory computer skills

Documentation skills

Education

High school diploma or GED

AS degree preferred

Graduate of health/medical assistant program

Tools

LIS software

Laboratory software

Job description

Work Schedule: This position typically works Monday-Friday,11:00 AM-7:30 PM, with occasional weekend or holiday coverage based on operational needs. Schedule may vary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Other duties may be assigned.
• Processes and prepares specimens for transport and/or analysis.
• May perform technical duties relative to simple Quality Control and waived and moderately complex level testing under direct supervision of a technologist.
• Performs CLIA classified moderately complex laboratory testing and enters results into the Laboratory Information System under direct supervision of a technologist.
• Recognizes and corrects instrument malfunctions within the scope of the operator’s manual and records troubleshooting activities.
• Performs testing that is specifically designated by the department.
• Accurately completes work and reports results according to Standard Operating Procedures (SOPs).
• Prioritizes/reorganizes work to respond to STAT/Emergency requests.
• Follows established department SOPs for specimen handling and abnormal critical values and communicates to customer accordingly.
• Provides clinical orientation and/or training of new employee/students.
• Performs basic quality control functions pertaining to moderate complexity testing, instrument checks and notifies a technologist with any discrepancies.
• Accurately calibrates pipettes and thermometers (and records data) according to SOPs.
• Prepares reagents/controls for specimen testing according to SOPs.
• Prepares and/or collects specimens (blood, urine, feces, or other body fluids) for analysis including accurate labeling.
• Inventories and maintains adequate supplies, including restocking shelves when appropriate or notifies a technologist of shortages.
• Participates in Continuous System Improvement (CSI) and continuing education programs.
• Assists in competency review of new and current Technical Assistants and notifies supervisor/manager of any issues in a timely manner.
• Molecular/Microbiology Logs applicable information into the NEDSS system or sending information to other states.
• Toxicology/ACL’s Handles Forensic Toxicology specimens, data, and reports according to forensic testing guidelines.
• Handles legal inquiries, search warrants, and subpoenas.
• Pathology/Histology/Cytology Performs fine needle aspiration (FNA) assistance.
• Completes frozen section cutting.
• Acts as Gross Room/Operating Room liaison to assist with problem resolution and provide educational in-service, as needed.
• Functions as Safety representative for designated area.
• Coordinates paperwork between LVHN and vendors for legal cases, hardware disposal, and products of conception.
• Performs all applicable duties assigned to Technical Assistant.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High school diploma or general education degree (GED); Two years in a clinical environment with data processing/specimen handling experience. A.S degree preferred or an equivalent demonstration of education and experience. Graduate of heath/ medical assistant or similar training program from an accredited institution where general laboratory technique is taught. Must meet CLIA 88 personnel requirements for moderate complexity testing.

Language Ability: Ability to read and comprehend simple instructions in English. Ability to write simple correspondence in English. Ability to effectively present information to one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must have the ability to perform all duties with accuracy and attention to detail.

Computer Skills: Ability to use Laboratory Information System in addition to various other software programs.

Certificates and Licenses: No certifications needed.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Address: 794 Roble Rd Primary Location: HNL- Roble Position Type: Onsite Department: 1046-00006 Microbiology

We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who align with our Core Values and enjoy working as a team to create satisfying outcomes for our patients, customers and clients.

At HNL Lab Medicine, our patients are more than just test tubes. We understand the impact each test we analyze has on our patients' lives, and we never take that responsibility lightly.

Headquartered in Allentown, Pennsylvania, we provide testing and related services to physician offices, hospitals, long-term care facilities, employers, and industrial accounts. With more than 50 patient service centers throughout Pennsylvania, we provide accessible, patient-focused laboratory services in the communities we serve.

Our team of more than 2,000 professionals includes 109 board-certified pathologists and scientific directors, along with more than 400 certified laboratory scientists and phlebotomists. Together, they bring deep expertise, operational excellence, accountability, and compassionate care to every test we perform.