Senior Technical Account Executive, SMB

Hercules; San Francisco (CA); On-site; USD 125,000 - 250,000; Full time

Benefits offered by this job

Unlimited AI token budget

Take what you need vacation policy

Healthcare, vision, and dental

Daily lunches, dinners and snacks in-?

Job summary

Hercules is seeking a technical, inbound SMB account executive to grow our paid SMB customer base. You will own inbound leads from qualification to close and run product demos, navigating security and procurement reviews.

The founding team works in-office in San Francisco, with a strong preference for in-office work. Exceptional candidates may work remotely who can operate in US time zones and travel to the office as needed.

Qualifications

• Proven closing experience: 2+ years closing B2B software deals, with a track record of hitting quota.
• Technical depth: Understand data models, APIs, permissions, and integrations.
• Business software fluency: Understand applications/modules within ERPs and CRMs, the business workflows they support.
• Experience with enterprise buying requirements: Comfortable discussing SOC 2, DPAs, GDPR, security reviews etc
• Strong communication: Clear, simple, and audience-specific communication that's tied back to business outcomes

Responsibilities

• Own inbound leads from qualification to close
• Research and close product-qualified opportunities
• Run customer discovery to understand business needs and desired outcomes
• Lead product demos
• Navigate security, privacy, and procurement reviews
• Build urgency, negotiate terms, and close deals

Skills

Closing deals

Data models & APIs

Software fluency

Security/compliance

Communication

Job description

What are we looking for?

Hercules is looking for a technical, inbound, SMB account executive to help us grow our paid SMB customer base.

What is our current status?

We receive 100s of inbound leads each month and have 1000s of product qualified leads. The vast majority of leads are qualified. To date we have unfortunately been turning them away. We are only 7 people and haven't had the capacity to do sales. The job is literally shooting fish in a barrel. We just need a dedicated person to do it for us!

What skills do you need?

• Own inbound leads from qualification to close
• Research and close product-qualified opportunities
• Run customer discovery to understand business needs and desired outcomes
• Lead product demos
• Navigate security, privacy, and procurement reviews
• Build urgency, negotiate terms, and close deals

What skills do you need?

• Proven closing experience: 2+ years closing B2B software deals, with a track record of hitting quota
• Technical depth: Understand data models, APIs, permissions, and integrations
• Business software fluency: Understand applications/modules within ERPs and CRMs, the business workflows they support
• Experience with enterprise buying requirements: Comfortable discussing SOC 2, DPAs, GDPR, security reviews etc
• Strong communication: Clear, simple, and audience-specific communication that's tied back to business outcomes

What are Hercules’ operating principles?

Hercules’ operating principles guide how we make decisions every day. We take them very seriously. Most of the principles can be learned on the job, however, we do specifically filter for the following principles in our hiring process:

1. We ship. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds up our learning and delights our customers.
2. We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We’re proud of our work.
3. We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done.

Is Hercules in-office or remote?

Hercules founding team works in-office in San Francisco (Kearny and Bush). We have a very strong preference for in office. We are open to remote for exceptional candidates who are willing to 1) work in US time zones and 2) travel to the office regularly.

What are Hercules’ benefits?

• Unlimited AI token budget
• Take what you need vacation policy
• Healthcare, vision, and dental
• Daily lunches, dinners and snacks in the office
• We guarantee you will do the best work of your career here

What’s the compensation?

$125k-$250k OTE + equity (variable based on seniority, equity, and location)