Senior Tech Program Manager, Global Platforms

Testing Site - JPMC; Wilmington (DE); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Testing Site - JPMC is seeking a Principal Technical Program Manager in Employee Platforms to lead multi-faceted technology programs impacting clients, employees, and stakeholders globally. You will translate business and technical objectives into actionable tasks, manage resources and budgets, and drive alignment through strong communication and risk management.

With 7+ years of TPM experience, you will influence vendor relations, instrumentation, and KPI/OKR frameworks while guiding changes in

Qualifications

• 7+ years of experience in technical program management leading complex technology projects in large organizations.
• Demonstrated proficiency in vendor product knowledge, managing vendor relations, and implementing solutions.
• Define and operationalize KPIs/OKRs across risk/hygiene, developer productivity, and platform adoption; deep experience with instrumentation and dashboards.
• Advanced analytical reasoning with ability to break down business, technical, and operational objectives.
• Proven ability to lead through change, manage dependencies, and operate in high-pressure, evolving environments.
• Strong stakeholder management to drive alignment and outcomes with the firm’s objectives.

Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of technologies, platforms and tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities and staying abreast of emerging technologies

Skills

Technical program mgmt

Vendor management

KPIs & OKRs

Instrumentation/telemetry

Stakeholder management

Change management

Data governance basics

Job description

Testing Site - JPMC is seeking a Principal Technical Program Manager in Employee Platforms to lead multi-faceted technology programs impacting clients, employees, and stakeholders globally. You will translate business and technical objectives into actionable tasks, manage resources and budgets, and drive alignment through strong communication and risk management.

With 7+ years of TPM experience, you will influence vendor relations, instrumentation, and KPI/OKR frameworks while guiding changes in