Senior Team Leader - Estate Solutions

Edward Jones; Tempe (AZ); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

401k

Bonuses

Profit sharing

Paid holidays

Volunteer day

Job summary

Edward Jones is seeking a Sr. Team Leader in Estates Operations to manage a high-risk, complex team and drive performance, risk controls, and vendor oversight.

The role includes developing systems within the US, and leading a diverse team across locations, including offshore staff in India. The position emphasizes collaboration, change leadership, and delivering strong client outcomes for financial advisors and beneficiaries.

Qualifications

• Bachelor's degree or equivalent experience; accounting/finance focus preferred.
• Licenses required within specified timelines (SIE, Series 99, Series 7).
• 5+ years in financial services with operations experience; 3+ years in management.
• Understanding of US brokerage operations and related systems.

Responsibilities

• Lead a high risk, complex team and drive KPIs, goals, and risk controls.
• Oversee development and performance of systems impacting the team in US.
• Manage up to 15 associates and 50 offshore professionals in India with remote leadership.
• Attract, develop, retain, and train a diverse workforce; mentor peers.
• Collaborate with other areas, vendors and auditors; participate in problem resolution.
• Contribute to area, division, and firm objectives; engage with industry groups as needed.

Skills

Leadership

People management

Risk management

Vendor management

Financial services

Project / program coordination

Education

Bachelor's degree

SIE

Series 7 within 12 months

Series 99 within 120 days

Job description

This job posting is anticipated to remain open for 30 days, from 30-Sep-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT) .

Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Sr. Team Leader, Asset Movement Vendor Solutions & Risk, plays a critical leadership role within Estates Operations, leading a frontline team responsible for delivering exceptional operational outcomes that directly impact our clients, beneficiaries, and Financial Advisors during some of life's most important transitions.

This leader will drive excellence in core operational work, balancing client experience, risk management, and vendor solution oversight to ensure seamless execution and strong business outcomes. The role offers a unique opportunity to influence an area of significant industry importance while helping shape the future of Estates Operations through ongoing transformation initiatives, process modernization, and continuous improvement efforts.

Successful candidates will be passionate about developing people, fostering a culture of accountability and engagement, and leading through change while delivering on our commitment to create an ideal client experience and strengthen Financial Advisor and beneficiary relationships.

What You Will Do:

• Responsible for overall performance of a high risk, complex team, including establishing and achieving key performance indicators, key goals and objectives, risk mitigation, and compliance with supervisory procedures and regulations.
• Must be knowledgeable of and responsible for the development and performance of systems impacting the team, in US.
• Full management responsibility for a diverse team of as many as 15 associates and 50 offshore professionals located in India. Manages non-exempt and exempt associates and will involve distance leadership.
• Accountable for attracting, developing, retaining and ensuring proper training of a diverse workforce. Mentors associates and other leaders
• Responsible for working with other areas in the firm, vendors and auditors. This includes: partnering with these entities, working with them on system or process changes, participating in problem resolutions and may be involved in vendor contract review.
• Participates and contributes to the area, division, and firm objectives.
• May participate on industry groups.

What Experience You Will Need:

• Bachelor's degree or equivalent experience required. Concentration in business, accounting, finance or management are preferred, but other concentrations will be considered.
• SIE and Series 99 required within 120 days of start date (US); Series 7 required within 12 months of start date (US).
• 5 or more years financial services industry or accounting experience, with operations experience strongly preferred. 3 or more years management experience in the financial services industry, or audit experience.
• Must have a basic understanding of major functions in US and/or CAN brokerage Operations, including books and records, trades, packaged products, and processing of cash, securities and accounts. Nice to have, in-depth knowledge of one or more of the major functions and or Estates experience.
• Must have an understanding of the team and department functions, processes, and/or systems supported by the team and department, within 6 months of hire, and be an expert on the team's systems, processes, and/or functions within 12 months of hire.
• Must have strong collaboration, problem solving, decision making and critical thinking skills.
• Must have the ability to proactively identify risks and design and implement effective controls to mitigate risks.
• Must have demonstrated ability to collaborate and influence decision making on technology initiatives and/or projects.
• Must be able to effectively communicate, lead a team and manage relationships with others based in multiple locations.

RTO Statement:

_Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday._

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?_sft_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?_sft_category=awards-accolades-en-ca)

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .