Senior Tax Expert - Remote CPA/EA

Intuit, Inc.; Columbus (OH); Remote; USD 34,000 - 43,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential (CPA/EA/Practicing Attorney) to help TurboTax customers complete their taxes remotely.

You will provide expert tax guidance, perform full‑service return preparation, and explain tax terms to empower customers to file confidently. You will use our video tools to interact with customers, resolve inquiries, and document interactions while meeting KPI targets and participating in training and pilots as

Qualifications

• Must possess active unrestricted credential: CPA/EA/Practicing Attorney with tax preparation experience.
• 2+ years of recent experience preparing federal and state 1040s for at least 30 clients per season using commercial tax preparation software.
• Must possess or obtain state licenses, if applicable.
• Active PTIN required.
• Willingness to work minimum 20 hours per week.
• Knowledge of Circular 230.
• Proficient with technology and computer operations.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment with minimal supervision.
• Must reside in the United States.
• Bilingual English/Spanish is a plus.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice and full service return preparation and signature.
• Handle product/software inquiries and tax calculations.
• Create high quality customer interactions using expert tax knowledge.
• Use government resources and team knowledge to deliver accurate answers in everyday language.
• Apply company policies to resolve inquiries and document interactions.
• Meet KPIs and participate in pilots and projects.
• Complete required training, including compliance and up-skilling.

Skills

Credential: CPA/EA/Attorney

Tax preparation experience

Bilingual (EN/ES) a plus

Strong communication

Tech proficient

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional with an active unrestricted credential (CPA/EA/Practicing Attorney) to help TurboTax customers complete their taxes remotely.

You will provide expert tax guidance, perform full‑service return preparation, and explain tax terms to empower customers to file confidently. You will use our video tools to interact with customers, resolve inquiries, and document interactions while meeting KPI targets and participating in training and pilots as