Our Tax Services team is primarily responsible for providing tax advice, tax planning, and tax return preparation to our incredible clients. This service is a core component of our Personal Office approach and experience.
Essential Functions
- Income tax return preparation, reviews and filings
- Demonstrate a comprehensive understanding to a client’s situation and have a wholistic understanding of a clients financial situation
- Manage clients relationships
- Handles federal, state and local tax audits
- Prepares research memoranda, written correspondence/guidance, and other documents for submission to the IRS or other taxing authorities
- Income tax strategy, research and analytics
- Build and maintain income tax planning models
- Facilitate special projects, as assigned by department President
- Continuously improve client service and tax team standards
- Work closely with other Associates to design and implement improved processes and operational policies
- Collect data and documents for assigned clients
- Interpret client documents to answer client questions
- Participate in client calls and meetings
- Keep all aspects of CRM (Salesforce) up-to-date
- Create and maintain paper and online files for clients
- Coordinate special requests and client projects
- Work directly with client’s other preferred professionals to inquire about, resolve, or facilitate client requests
- Ensure Service standards are being exceeded at all times when answering and responding to in-bound client requests
- Learn and adapt to new software and technology, as rolled out by our innovation team
- Expand professional development by pursuing CPA® certification shortly after start date, if not designated at time of hire
- Actively engage in available training and education programs
Required Education & Experience
- A bachelor’s degree from an accredited college or university
- Successful candidates will combine rigorous service acumen across many of the following areas, along with impressive depth in one or two: tax law, tax return preparation, tax filing, tax review, tax preparation, accounting, or bookkeeping
- Minimum of 3-5 years related experience being a high-achiever with a reputation for being a rockstar that gets things done
- Record of success in improving processes
- Excellent project management skills
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage lateral and upwards
- Experience with an automated tax-processing systems (e.g., "Prosystems")
- Experience with a CRM database is appreciated (e.g., "Salesforce")
- Emotional maturity, professional mindset, and the utmost discretion
- Strong communication skills, both written and verbal
- Proficiency in all areas of Microsoft Office and Apple iOS mobile; must be very tech savvy