Senior Talent Acquisition Partner - Contract

Toast Tab, Inc.; Boston (MA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Toast seeks a Senior Talent Acquisition Partner to lead end-to-end recruitment for our R&D and G&A teams. You will build strong candidate pools, manage high-volume processes, and ensure a positive candidate experience while collaborating with hiring managers across functions.

This role supports a hybrid work model, partnering with business leaders to address changing hiring needs, deliver timely hires, and drive inclusive recruiting practices using data and ATS tools like Greenhouse.

Qualifications

• Experience recruiting across multiple functions (R&D, G&A).
• Strong communication and presentation skills with stakeholders.
• Proven ability to work in fast-paced environments and manage ambiguity.
• Data-driven approach using recruitment metrics to guide decisions.

Responsibilities

• Deliver on recruiting goals and prioritize workload to meet deadlines.
• Attract and engage top talent for Toast’s R&D and/or G&A functions.
• Review high volumes of applications using ATS and identify top candidates quickly.
• Partner with hiring managers to clarify requirements and align expectations.
• Build relationships with stakeholders through regular syncs and effective communication.

Skills

High-volume recruiting

Stakeholder management

Recruiting analytics

Candidate experience

Hiring partnerships

Education

Bachelor's degree or equivalent experience

Tools

Greenhouse

Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Senior Talent Acquisition Partner, you'll be a key part of our TA team, contributing to how we find and attract talent at Toast. You'll manage the full recruitment process, focusing on building strong candidate pools, making sure candidates have a great experience, and adapting to different hiring needs.

Toast's Talent Acquisition team prioritizes collaboration, expertise, and strong connections with our business partners. We're dedicated to finding the best candidates to support the growth of our company. If you're a recruiter with a passion for finding top talent and a proven track record of success in high volume recruiting, we'd love to hear from you.

About this roll * (Responsibilities)

• Deliver on recruiting goals and prioritize workload to meet deadlines and changing business needs.
• Attract, recruit, and engage top talent for Toast’s R&D and/or G&A functions.
• Manage and prioritize the review of substantial inbound application volume using our Applicant Tracking System (ATS), identifying top-tier candidates quickly.
• Exercise sound judgment and decision-making in all aspects of the recruitment process, balancing the needs of the business with candidate experience.
• Skillfully navigate complex and ambiguous hiring scenarios, effectively partnering with hiring managers to clarify requirements, align expectations, and drive decision-making.
• Build strong relationships with hiring managers through regular recruiting syncs, effective communication, and subject matter expertise.
• Help deliver on key business needs by providing creative solutions and adapt recruitment strategies to address market conditions.
• Deliver diverse pipelines and support inclusive recruitment processes by educating hiring managers and the business on inclusive hiring practices.
• Leverage data and key recruitment metrics to drive an efficient, equitable, and impactful search that ensures the right talent is matched with the right opportunities.
• Provide exceptional customer service to both candidates and hiring managers, ensuring a positive and memorable experience throughout the recruitment process.
• Share ideas, updates, and collaborate with cross-functional stakeholders.

Do you have the right ingredients *? (Requirements)

• Typically requires 5+ years of related experience with a Bachelor’s degree, or equivalent experience with a proven track record of recruiting across sales and customer success.
• Demonstrated depth and breadth of experience in high-volume recruiting, successfully partnering with hiring managers to fill roles across various R&D and/or G&A functions.
• Proficiency in leveraging recruitment data and metrics to impact hiring decisions.
• Exceptional communication, presentation, and stakeholder management skills, with the ability to communicate insights clearly and effectively.
• Proven ability to work in fast-paced, ambiguous environments, with strong problem-solving skills and a proactive mindset.
• Experience using Greenhouse as an ATS preferred
• Experience recruiting for sales talent at a SaaS company preferred

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it is a core part of our culture.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient- when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work- raising the bar in delivering exceptional experiences for our customers and each other.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [e-mail].

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.