Senior Systems Reliability Engineer

Disney Cruise Line - The Walt Disney Company; Glendale (CA); On-site; Confidential; Full time

Job summary

The Walt Disney Company in Glendale, CA is seeking an experienced engineer to build and operate high‑quality production systems across cloud and on‑prem environments. You will design scalable, observable services and automate infrastructure‑as‑code to support the Disney film studios portfolio.

You will work with Terraform, Ansible, Docker/Kubernetes, and CI/CD tools to ensure reliability, security, and rapid development across large data center and cloud environments.

Qualifications

• Minimum of 5+ years of related work experience.
• Comfortable with public cloud providers (AWS, Google, Azure).
• Strong knowledge of system management languages (Terraform, Ansible).
• Experience with Linux/Windows OS management.
• Multiple scripting languages (Python, GO, Ruby, or Swift).
• Authentication tools such as Active Directory, LDAP, Ping Identity.
• Observability tools (DataDog, New Relic, Grafana).
• Data center, network, and application architectures.
• Systems security (key management, encryption, vulnerability management).
• Containerization and PaaS (Docker, Rancher, Kubernetes).
• CI tooling (Jenkins, GitLab CI/CD).

Responsibilities

• Build and operate high‑quality production systems.
• Design systems to enable rapid development, high availability, and observability.
• Maintain and improve reliability of services and infrastructure.
• Troubleshoot performance and reliability issues across the stack, including cloud resources.
• Collaborate to ensure cloud‑native, scalable services that are easily operated.
• Create self‑healing infrastructure‑as‑code and automate everything.
• Ensure security best practice is at the forefront of all solutions.

Skills

Cloud infrastructure

Terraform

Ansible

Python

Go

Kubernetes

CI/CD

AD/LDAP

observability

Data center knowledge

Education

Bachelor’s degree in CS/IS/EE or related field

Tools

Docker

Kubernetes

VMware

Rancher

GitLab CI/CD

Jenkins

Job description

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world‑class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross‑company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description

From movie concept to film production. Global premiere to direct‑to‑consumer mobile applications. You will innovate and deliver solutions that support a studio whose content is legendary and transcends generations.

We’re looking for passionate engineers who love learning new technologies at a rapid pace. You should be intimately familiar with large‑scale data center infrastructure as well as cloud environments, and as comfortable in the shell as you are in an IDE. Lean, agile, self‑sufficient teams is how we operate. We value a cloud‑first approach where we develop infrastructure‑as‑code. Automation should always do the work. You will be part of the team that provides cutting‑edge film‑making systems in the public cloud, focused on automation and infrastructure‑as‑code for all studios under the Disney umbrella.

Your passion for engineering systems is visible to your team, stakeholders and in everything you and your team deliver. You take engineering film production seriously, and that will help you make decisions that drive value every day.

What You'll Do

• Build and operate high‑quality production systems.
• Design systems to enable rapid development, high availability, and clear observability.
• Maintain and improve the reliability of services and infrastructure.
• Troubleshoot and resolve performance and reliability issues across the stack, including cloud resources.
• Collaborate with engineers to ensure services are designed to be cloud‑native, scalable, and easily operated.
• Create self‑healing infrastructure‑as‑code and automate everything.
• Ensure security best practice is at the forefront of all your technical solutions.

Required Qualifications & Skills

• Minimum of 5+ years of related work experience.
• Strong written and verbal communication skills.
• Comfortable working with public cloud service providers (e.g., AWS, Google, Azure).
• Strong knowledge in system management languages (e.g., Terraform, Ansible).
• Operating systems and systems management (e.g., Amazon Linux, Windows).
• Multiple scripting languages in your toolbox (e.g., Python, GO, Ruby, or Swift).
• Authentication tool‑sets such as Active Directory, LDAP, Ping Identity.
• Experience working with observability tools for optimal performance and 24/7 reliability (e.g., DataDog, New Relic, Grafana).
• Data center, network, and application architectures.
• Systems Security (e.g., key management, encryption, vulnerability management).
• Containerization and Container PaaS offerings (e.g., Docker, Rancher, Kubernetes).
• Thorough knowledge of continuous integration tools (e.g., Jenkins, GitLab CI/CD).

Preferred Qualifications

• Familiarity with agentic coding tools such as Claude Code, Cursor, or Github Copilot.
• Experience working in media production environments.
• Passionate to explore new technologies and constantly learn.
• Exceptional analytical and problem‑solving skills.
• Virtual hosting technologies (e.g., VMWare, KVM).
• Smart, self‑driven with a keen focus on exceptional delivery of innovative solutions.

Required Education

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.

The hiring range for this position in Glendale, CA is $141,900 to $190,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.