Senior Systems Engineer

HID; Salt Lake City (UT); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career growth opportunities

Inclusive culture

Global organization

Job summary

HID Global is seeking a Senior Systems Engineer in Salt Lake City, UT to design, deploy, and maintain enterprise infrastructure across on-prem and cloud environments. You will automate provisioning, drive incident response, and collaborate with Security, DevOps, and Networking teams to ensure platform stability and high availability.

The role emphasizes lifecycle management, DR planning, and architecture documentation, with participation in SAFe/Agile ceremonies and continuous improvement

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 5+ years of systems engineering or operations experience with production-grade infrastructure.
• Strong Linux and/or Windows server admin experience.
• Experience with AWS/Azure/GCP and container orchestration.
• Proficient in automation and scripting (Python/PowerShell/Bash).
• Proven incident management and root-cause analysis skills.

Responsibilities

• Design, deploy, and maintain server, storage, and cloud infrastructure.
• Monitor, troubleshoot, and optimize system performance to meet SLAs.
• Automate provisioning, configuration management, and incident handling.
• Lead root-cause analysis and long-term remediation.
• Develop runbooks, architecture docs, and operational standards.
• Manage backup, DR, and business continuity strategies.
• Collaborate with Security, DevOps, Networking, and App teams.
• Participate in on-call rotations and incident response.
• Drive infrastructure lifecycle, patching, and capacity planning.
• Support SAFe/Agile ceremonies and iterative delivery.

Skills

Linux administration

Windows administration

Cloud platforms

Docker/Kubernetes

Terraform/Ansible

CI/CD DevOps

Scripting (Python/PowerShell)

Monitoring/observability

Networking basics

Git-based version control

Education

Bachelor’s degree in a technical field

Tools

Docker

Kubernetes

Terraform

Ansible

GitHub/GitLab/Bitbucket

CloudFormation

Job description

Senior Systems Engineer

Location: Salt Lake City, Utah
Job ID: 48497

Responsibilities

• Engaging in the design, deployment, and maintenance of server, storage, and cloud infrastructure across production and non-production environments.
• Monitoring, troubleshooting, and optimizing system performance, ensuring high availability and adherence to SLAs.
• Building and maintaining automation for system provisioning, configuration management, monitoring, and incident handling.
• Serving as an escalation point for complex operational issues, driving root‑cause analysis and long‑term remediation.
• Developing and maintaining detailed system architecture documentation, runbooks, and operational standards.
• Implementing and managing robust backup, disaster recovery, and business continuity strategies.
• Collaborating closely with Security, DevOps, Network Engineering, and Application teams to ensure end‑to‑end platform stability.
• Driving lifecycle management for infrastructure components, including patching, upgrades, and capacity planning.
• Participating in the on‑call rotation and leading response efforts during major incidents.
• Evaluating and recommending new technologies, tools, and processes to continuously improve operational maturity.
• Designing and deploying new infrastructure solutions.
• Automating workflows, provisioning, and system management tasks.
• Leading root‑cause analysis and driving long‑term remediation strategies.
• Collaborating with cross‑functional teams for projects and platform improvements.
• Evaluating and recommending new technologies and tools.
• Supporting SAFe/Agile ceremonies and contributing to iterative delivery cycles.
• Participating in capacity planning and infrastructure roadmap development.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field.
• 5+ years of experience in systems engineering or operations, with emphasis on production‑grade infrastructure.
• Strong expertise with Linux and/or Windows server administration.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Experience managing containerized applications and orchestration tools (Docker, containerd, Kubernetes, Nomad, etc.).
• Proficiency with Git‑based version control systems (e.g., GitHub, GitLab, Bitbucket).
• Proficiency in automation and scripting (e.g., PowerShell, Python, Bash).
• Hands‑on experience with monitoring and observability platforms.
• Solid understanding of networking concepts (DNS, load balancing, firewalls, routing).
• Experience with IaC tools (Terraform, Ansible, CloudFormation, etc.).
• Proven experience in incident management and root‑cause analysis.
• Experience designing, troubleshooting, and optimizing enterprise‑grade networks, including Layer 2/3 switching, routing protocols, load balancers, and network security controls.
• Experience with containerization technologies such as Docker or Kubernetes.
• Knowledge of CI/CD pipelines and DevOps workflows.
• Working knowledge of SAFe and Agile practices, including participation in ceremonies and alignment to iterative delivery workflows.
• Background with identity management, SSO, and enterprise authentication systems.
• Certifications in cloud or systems engineering fields (AWS Solutions Architect, Azure Administrator or Architect, Red Hat Certified Engineer (RHCE), ITIL Foundation, etc.).

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work‑life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Immigration Sponsorship

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

AI Screening Notice

Our Talent Acquisition team may use an AI‑powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application. Information processed by the tool is deleted once the recruiter’s review is complete. If you believe the tool has not accurately represented your application, you can request direct human review by contacting [e-mail] with the subject line "Application Review Request" and the role you applied for.

Equal Employment Opportunity Statement

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [e-mail].