Senior Systems Engineer

GPL Technologies; Los Angeles (CA); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

GPL Technologies is seeking a Senior Systems Engineer to design, support, and optimize client technology environments in the Greater Los Angeles area. You will work hands-on across Windows, macOS, Linux, networking, storage, virtualization, backup, and security for studio and enterprise clients.

You will partner with account managers and engineers to deliver reliable infrastructure, create runbooks, and communicate clearly with clients during outages.

Qualifications

• 7+ years in systems engineering with senior ownership of client environments.
• Experience supporting Windows Server, AD, DNS, DHCP, Group Policy, and file services.
• Experience with macOS workstations in professional environments.

Responsibilities

• Provide onsite and remote technical support for LA-based clients.
• Design, deploy, and support infrastructure for studios, post-production, and enterprise clients.
• Administer Windows, macOS, and Linux environments.
• Support shared storage platforms, high-performance workstations, workflows, and production networks.
• Troubleshoot performance across servers, storage, networks, endpoints, and applications.
• Manage Active Directory, Google Workspace, Microsoft 365, DNS, DHCP, VPN, firewalls, and identity systems.
• Manage virtualization environments (VMware, Hyper-V, Proxmox, Nutanix).
• Assist with backup, disaster recovery, monitoring, patching, and security hardening.

Skills

Windows Server

Active Directory

DNS/DHCP

macOS support

Networking basics

Virtualization

Documentation

Client support

Tools

VMware

Hyper-V

Proxmox

Nutanix

Job description

Senior Systems Engineer

About GPL Technologies

GPL Technologies is a managed services, infrastructure, and technology services company serving media, entertainment, post-production, creative, and enterprise clients. We support complex studio environments where uptime, performance, security, and production continuity matter.

We are looking for a Senior Systems Engineer based in the Greater Los Angeles area who can support LA-based clients onsite. The right candidate is comfortable working hands-on in client environments, supporting production systems, and building reliable infrastructure for creative and technical teams.

Position Overview

The Senior Systems Engineer will design, support, troubleshoot, and improve client technology environments. This person should be able to support a studio or production environment from the ground up, including Windows, macOS, networking, storage, virtualization, backup, security, and monitoring.

The ideal candidate has strong MSP experience and can work across multiple client environments. Studio, post-production, VFX, or media and entertainment experience is highly valuable. The role requires technical depth, professional client communication, and fast problem-solving in production environments.

Key Responsibilities

• Provide onsite and remote technical support for GPL's Los Angeles-based clients
• Design, deploy, and support infrastructure for studios, post-production companies, creative agencies, and enterprise clients
• Administer Windows, macOS, and Linux environments
• Support shared storage platforms, high-performance workstations, creative workflows, and production networks
• Troubleshoot performance issues across servers, storage, networks, endpoints, and applications
• Support Active Directory, Google Workspace, Microsoft 365, DNS, DHCP, VPN, firewalls, and identity systems
• Manage virtualization environments such as VMware, Hyper-V, Proxmox, or Nutanix
• Assist with backup, disaster recovery, monitoring, patching, and security hardening to comply with industry standards and prepare clients for routine audits
• Create clear documentation, diagrams, runbooks, and client environment notes
• Work closely with GPL account managers, project managers, engineering leadership, and field engineers
• Escalate issues appropriately and communicate clearly with clients during outages or production-impacting events
• Help reduce single-person dependencies by creating repeatable systems, standards, and documentation

Required Skills

• 7+ years of experience in systems engineering, including senior-level ownership of client environments
• Experience supporting Windows Server, Active Directory, DNS, DHCP, Group Policy, and file services
• Experience supporting macOS workstations in professional environments
• Strong networking fundamentals, including TCP/IP, VLANs, routing, switching, VPNs, firewalls, and DNS troubleshooting
• Experience with shared storage, NAS/SAN systems, permissions, snapshots, replication, and backup workflows
• Experience with virtualization platforms such as VMware, Hyper-V, Proxmox, or Nutanix
• Ability to troubleshoot complex issues across systems, networks, storage, and endpoints
• Strong documentation and ticketing discipline, with client-facing communication skills
• Ability to work onsite throughout Greater Los Angeles as required

Preferred Experience

• MSP experience strongly preferred
• Media and entertainment, post-production, VFX, animation, editorial, or creative studio experience preferred
• Experience with Qumulo, Dell PowerScale/Isilon, TrueNAS, NetApp, or similar storage platforms
• Experience with Adobe Creative Cloud, Avid, DaVinci Resolve, Autodesk tools, render farms, or production pipelines
• Scripting or automation using Bash, PowerShell, Python, Ansible, or similar tools
• Experience with monitoring, RMM, MDM, endpoint protection, and backup platforms
• Cloud experience with AWS, Azure, or Google Cloud is a plus
• Linux administration experience across distributions such as Ubuntu, Debian, Red Hat, Rocky Linux, AlmaLinux, or CentOS is a plus

Ideal Candidate Profile

The ideal candidate is a senior engineer who can walk into a client environment, understand technical and business priorities, identify risk, stabilize systems, and create a practical plan for improvement. They should be equally comfortable diagnosing storage performance, supporting a macOS workstation, reviewing firewall rules, documenting an environment, and explaining technical issues in plain English.

We are especially interested in candidates who have worked in an MSP environment and understand the pace, variety, and accountability of supporting multiple clients.

Location Requirement

This role is based in Greater Los Angeles. Onsite work is required for GPL's LA-based clients. Candidates must already be located in the Los Angeles area or be able to reliably support onsite client work in Los Angeles. Remote-only candidates will not be considered.

Compensation & Benefits

The salary range is $100,000 - $160,000 annually, based on skill and experience. Benefits include a 401(k) employer match of up to 4% of annual base salary; comprehensive medical, dental, vision, life, and accident insurance; and paid time off.