Senior Systems Engineer

West Virginia School of Osteopathic Medicine; Lewisburg (WV); On-site; USD 90,000 - 130,000; Full time

Job summary

The Senior Systems Engineer at West Virginia School of Osteopathic Medicine (WVSOM) serves as a senior technical resource responsible for design, implementation, and support of enterprise server infrastructure, cloud services, and virtualization. This role ensures reliability, security, and performance for WVSOM and WVSOM Health operations.

Reporting to the Server Manager, the position collaborates with infrastructure, security, networking, and application teams, supporting identity management,

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• Minimum three years of progressive server administration, cloud, virtualization, and enterprise systems support.
• Strong experience with Azure, Microsoft 365, VMware, identity management, and higher education environments preferred.

Responsibilities

• Design, deploy, configure, maintain, and support Windows and Linux server environments across physical, virtual, and cloud platforms.
• Administer VMware vSphere, including VM lifecycle management, host maintenance, patching, upgrades, monitoring, and performance optimization.
• Administer enterprise storage, file services, and data availability with proper access controls.
• Manage Azure, Microsoft 365, Exchange Online, SharePoint Online, Teams, OneDrive, and related cloud identities.
• Develop automation with PowerShell and scripting; support backup, DR, and business continuity.

Skills

Windows Server administration

Azure & Microsoft 365

VMware vSphere

PowerShell scripting

Identity & access management

Endpoint management

Education

Bachelor's degree in computer science, information technology, or related field

Tools

VMware vSphere

Microsoft Intune

Azure Active Directory / Entra ID

Exchange Online

SharePoint Online

DNS

DHCP

Job description

Summary: The Senior Systems Engineer serves as a senior technical resource responsible for the design, implementation, administration, and support of WVSOM's enterprise server infrastructure, cloud services, virtualization platforms, identity management systems, and endpoint management solutions. This position plays a key role in ensuring the reliability, security, scalability, and performance of systems supporting the West Virginia School of Osteopathic Medicine (WVSOM), including WVSOM Health operations. Reporting to the Server Manager, the Senior Systems Engineer works closely with infrastructure, security, networking, and application teams to maintain mission critical services while assisting with strategic initiatives, modernization efforts, disaster recovery planning, and cloud adoption. This position is expected to operate with a high degree of independence and provide advanced technical expertise in support of institutional goals.

Position: This is a full-time, non-classified position; it is exempt from FLSA regulations concerning overtime. Not all activities in this position occur within an 8:00-4:30 schedule and may require evening and weekend scheduling as needed. The weekly schedule for this position will be established between the supervisor and the employee and approved given the needs of the department and the institution. This position has been designated as Essential. This means that when WVSOM is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover and continue operations at WVSOM.

Duties & Responsibilities:

Infrastructure Planning and Technical Leadership

• Collaborate with the Server Manager to develop and implement strategic plans for server infrastructure, cloud services, storage platforms, virtualization environments, and identity management systems.
• Participate in long-range infrastructure planning, technology evaluations, capacity management, modernization initiatives, and technical recommendations supporting WVSOM, including WVSOM Health.
• Lead or participate in infrastructure projects from planning through implementation and ensure technical outcomes align with institutional priorities.
• Serve as a senior escalation point for complex server, cloud, identity, virtualization, and storage issues.
• Provide advanced troubleshooting, technical guidance, and knowledge transfer to IT staff, and coordinate with vendors and third-party partners as needed.

Server, Virtualization, Storage, and Enterprise Systems

• Design, deploy, configure, maintain, and support Windows and Linux server environments across physical, virtual, and cloud-hosted platforms.
• Administer VMware infrastructure, including virtual machine lifecycle management, host maintenance, patching, upgrades, monitoring, and performance optimization.
• Administer and support enterprise storage platforms, file services, shared storage, access controls, data availability, and system performance.
• Administer and maintain virtual desktop infrastructure, including image management, application deployment, user profiles, endpoint integration, performance, and secure access.
• Support enterprise collaboration platforms, institutional business systems, and other server-based services used by WVSOM and WVSOM Health.

Azure, Microsoft 365, Identity, and Endpoint Services

• Administer and support Microsoft Azure, Microsoft 365, Exchange Online, SharePoint Online, Teams, OneDrive, and related cloud technologies.
• Manage cloud identities, licensing, directory synchronization, access controls, governance standards, compliance requirements, and cloud service optimization.
• Administer Active Directory, Microsoft Entra ID, DNS, DHCP, Group Policy, multifactor authentication, certificate services, and related identity platforms.
• Manage account provisioning, role-based access, authentication services, and security policy enforcement across on-premises and cloud environments.
• Manage endpoint deployment, configuration, provisioning, application delivery, and lifecycle management through Microsoft Intune and other enterprise management tools.

Security, Monitoring, Automation, Backup and Recovery

• Use monitoring and reporting platforms to proactively identify, troubleshoot, and resolve infrastructure performance, availability, and security issues.
• Assist with vulnerability remediation, security hardening, compliance initiatives, patch management, and incident response activities.
• Develop and maintain automation using PowerShell, scripting, artificial intelligence, and process automation tools where appropriate.
• Assist in the administration of enterprise backup systems, disaster recovery solutions, and business continuity processes.
• Perform backup verification, recovery testing, restoration activities, and continuity exercises to protect institutional systems and data.
• Maintain comprehensive documentation of system configurations, procedures, standards, recovery plans, and infrastructure changes.
• Assist with developing and enforcing infrastructure standards, security practices, and operational procedures.
• Provide on-call support for critical server, cloud, storage, authentication, and infrastructure issues outside standard business hours, ensuring timely resolution of incidents affecting WVSOM and WVSOM Health operations.

Other Related Duties as Assigned

West Virginia School of Osteopathic Medicine is an equal opportunity employer.

Knowledge, Skills, Abilities

• Advanced knowledge of Windows Server administration across physical, virtual, and cloud environments.
• Strong understanding of Microsoft Azure, Microsoft 365, Microsoft Entra ID, Exchange Online, SharePoint Online, and cloud identity management.
• Experience administering VMware vSphere, enterprise storage, virtual desktop infrastructure, and related infrastructure technologies.
• Strong knowledge of Active Directory, DNS, DHCP, Group Policy, multifactor authentication, and certificate services.
• Experience with endpoint deployment and management solutions, including Microsoft Intune.
• Proficiency in PowerShell scripting, automation, and systems integration.
• Experience with enterprise backup, disaster recovery, and business continuity solutions.
• Ability to diagnose and resolve complex infrastructure, cloud, identity, storage, and virtualization issues.
• Strong understanding of infrastructure security principles, vulnerability remediation, and compliance requirements.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
• Ability to independently manage multiple priorities, lead technical work, and collaborate across technical teams.
• Commitment to maintaining confidentiality and data security standards.

Education

Bachelor's degree in computer science, Information Technology, or a related field preferred. A combination of education and relevant experience may be considered for this position.

Experience

Minimum of three years of progressively responsible experience in server administration, cloud infrastructure, virtualization, and enterprise systems support. Experience with Microsoft Azure, Microsoft 365, VMware, identity management, and higher education or similarly complex enterprise environments is strongly preferred.