Senior Systems Engineer

OCLC Online Computer Library Center, Inc; Dublin (OH); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work environment

Tuition reimbursement

Onsite fitness center

Health and wellness programs

Parental leave

Job summary

OCLC Online Computer Library Center, Inc. seeks a Senior Systems Engineer (DevOps) to improve the Wise ILS platform, focusing on security, reliability, and scalability through automation and monitoring.

You will lead incident response, work with CI/CD, and collaborate across technical teams to drive platform excellence. The role requires strong Linux expertise, Ansible automation, and production support experience.

Qualifications

• Bachelor's degree or equivalent experience required.
• 6+ years in DevOps, Systems Engineering, Platform Engineering, or related roles.
• Strong Linux (RHEL) administration and troubleshooting experience.
• 6+ years of Ansible and automation/IaC experience.
• Proficiency in Bash and Python scripting.
• Experience with SQL/MySQL and production support.
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Design, maintain, and optimize Linux-based infrastructure (RHEL preferred).
• Automate operational tasks, deployments, and configuration management with Ansible and scripting (Bash/Python).
• Improve provisioning, patching, upgrades, and maintenance processes.
• Implement and enhance monitoring, alerting, and observability solutions.
• Lead incident resolution, root cause analysis, and preventive improvements.
• Support customer environment deployments and platform improvement projects.
• Collaborate with development teams to improve CI/CD and deployment processes.
• Create technical documentation and runbooks; promote knowledge sharing.
• Provide technical leadership, mentoring, and cross-team coordination.

Skills

Linux administration

Ansible automation

Bash scripting

Python scripting

Monitoring & incident management

CI/CD collaboration

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Docker

Kubernetes

Helm

Jenkins

Rundeck

Solr

etcd

Job description

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

• We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.

• Free use of our on-site fitness center, gym sports, group exercise classes, and game room

• Onsite catering and cafeteria subsidized by OCLC

• Health and wellness events

• Work environments with individual and team spaces and the latest technology tools

• Paid parental leave and adoption assistance

• Tuition reimbursement and Public Service Loan Forgiveness eligibility

• Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows:

OCLC is seeking a Senior Systems Engineer (DevOps) to support and enhance the Wise Integrated Library System (ILS) platform used by public libraries. This role focuses on ensuring the platform remains secure, reliable, scalable, and efficient through automation, monitoring, infrastructure management, and continuous improvement.

Responsibilities:

• Design, maintain, and optimize Linux-based infrastructure (RHEL preferred).
• Automate operational tasks, deployments, and configuration management using Ansible and scripting ( Bash/Python ).
• Improve infrastructure provisioning, patching, upgrades, and platform maintenance processes.
• Implement and enhance monitoring, alerting, and observability solutions.
• Lead incident resolution, root cause analysis, and preventive improvements.
• Support customer environment deployments and platform improvement projects.
• Collaborate with development teams to improve CI/CD and deployment processes.
• Create technical documentation, runbooks, and promote knowledge sharing.
• Provide technical leadership, mentoring, and cross-team coordination.

Required Qualifications:

• Bachelor's degree or equivalent experience.
• 6+ years in DevOps, Systems Engineering, Platform Engineering, or related roles.
• Strong experience with Linux (RHEL) administration and troubleshooting.
• 6+ years of Ansible and automation/IaC experience.
• Proficiency in Bash and Python scripting.
• Experience with SQL/MySQL .
• Monitoring, incident management, and production support expertise.
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications:

• Docker, Kubernetes, Helm
• Jenkins and CI/CD tools
• Rundeck
• Solr, etcd
• Networking (DNS, routing, firewalls)
• Cloud or hybrid infrastructure experience
• ITIL/change management practices
• Experience working with distributed/global teams

Ideal Candidate

A proactive DevOps professional with deep Linux and automation expertise who thrives in production environments, drives operational excellence, leads critical incident response, and collaborates effectively across technical and business teams.

Working Conditions:

Normal office environment.

ADA/EAA:

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.