Senior Systems Engineer

Sony Pictures Television, Inc.; Culver City (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Sony Pictures Entertainment is seeking a Senior Systems Engineer, Microsoft 365, to own and modernize our enterprise M365 environment. You will drive improvements across security, governance, automation, and emerging AI capabilities, including Microsoft Copilot, while eliminating manual work.

This role focuses on designing scalable, secure, and reliable services across Exchange Online, Teams, SharePoint Online, OneDrive, and Power Platform, contributing to the future digital workplace and

Responsibilities

• Own and modernize the Microsoft 365 platform including Exchange Online, Teams, SharePoint Online, OneDrive and Power Platform.
• Design, implement, manage, and improve 365 services with focus on security, reliability, scalability, and user experience.
• Automate configurations using Graph API, Terraform, scripting, and infrastructure-as-code practices to streamline deployments.
• Identify opportunities to use AI and emerging technologies to improve platform management, service delivery, and productivity.

Job description

Help Build the Future of the Digital Workplace at Sony Pictures Entertainment We're looking for a hands-on engineer who wants to do more than maintain technology, someone who wants to modernize it, automate it, and make it better.

At Sony Pictures Entertainment, our Identity and Workforce Technologies team powers the technology experiences that enable people across the company to connect, collaborate, and do their best work.

From identity and collaboration to endpoints, mobility, and security, we own the foundational platforms that keep our business connected, productive, and secure. We're continuously evolving these technologies, challenging traditional approaches, and embracing automation, AI, and modern engineering practices to improve how we operate.

As a Senior Systems Engineer, Microsoft 365, you'll play a key role in engineering and modernizing our enterprise M365 environment. You'll take ownership of critical Microsoft 365 services while helping drive improvements across security, governance, automation, and emerging AI capabilities, including Microsoft Copilot.

This isn't a role focused solely on keeping the lights on. It's an opportunity to rethink how things work, eliminate manual processes, introduce smarter solutions, and help shape the future of our digital workplace.

You'll work alongside engineers and technology teams who value curiosity, technical excellence, ownership, and continuous improvement. We're looking for someone who enjoys solving complex problems, stays ahead of emerging technologies, and gets energized by turning ideas into real improvements.

RESPONSIBILITIES

Engineer and Modernize Our Microsoft 365 Platform

• Take ownership of core Microsoft 365 services and help shape how our enterprise collaboration and productivity environment evolves.
• Design, implement, manage, and continuously improve Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Power Platform.
• Engineer solutions that improve platform performance, reliability, scalability, security, and the employee experience.
• Drive modernization initiatives across M365 architecture, security, governance, and service delivery.
• Evaluate and introduce new Microsoft 365 capabilities, including emerging AI and Microsoft Copilot technologies, where they can deliver meaningful business value.
• Challenge existing processes and technical approaches, identifying opportunities to simplify, standardize, and improve the environment.
• Contribute to platform strategy, technical roadmaps, and engineering standards that support long-term scalability and continuous improvement.

Build Smarter Solutions Through Automation & Engineering

• Help transform how we manage and operate Microsoft 365 by reducing manual effort and applying modern engineering practices.
• Design and implement automation that simplifies administration, improves consistency, and reduces repetitive operational tasks.
• Leverage Microsoft Graph API, Terraform, scripting, and infrastructure-as-code practices to automate configurations, deployments, and platform management.
• Develop reusable engineering solutions, standardized processes, and technical improvements that increase operational efficiency.
• Identify opportunities to use AI and emerging technologies to improve platform management, service delivery, and employee productivity.
• Continuously evaluate new tools, capabilities, and engineering approaches that can improve scalability, reliability, and performance.

Strengthen Security, Identity & Governance

• Help ensure our Microsoft 365 environment remains secure, resilient, and aligned with enterprise standards.
• Engineer and maintain secure Microsoft 365 configurations in accordance with enterprise security policies and governance requirements.
• Support identity and access capabilities, including Microsoft Entra ID, federation services, and related security controls.
• Partner with security and infrastructure teams to proactively identify, assess, and remediate platform vulnerabilities and risks.
• Support Microsoft Intune, endpoint management, and related security capabilities.
• Contribute to secure messaging and email protection through technologies such as Proofpoint.
• Strengthen platform governance, compliance, configuration management, and operational resilience.
• Help establish appropriate security and governance practices as new Microsoft 365 and AI-enabled capabilities are introduced.

Own Platform Reliability & Solve Complex Technical Challenges

• Bring a strong engineering mindset to operational excellence, ensuring our critical collaboration services remain reliable and secure.
• Serve as a senior technical escalation point for complex M365 issues, outages, and service disruptions.
• Lead troubleshooting, root cause analysis, and resolution of platform issues within established service levels.
• Identify recurring problems and implement sustainable engineering solutions that prevent future incidents.
• Monitor platform health, performance, avail