Senior Systems Engineer

Socket.dev

Chandler (AZ)

Hybrid

USD 115,000 - 150,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan options

Paid time off

Paid holidays

Parental leave

Stock options or bonus

Job summary

Iridium is seeking a Senior Systems Engineer to join the Broadcast Services and Network Quality of Service team. The role focuses on network QoS, autodialer optimization, KPI automation, systems design, integration and troubleshooting of network systems.

The position requires a Bachelor's in Engineering and 8+ years of experience in complex systems. A hybrid work policy applies with in-office collaboration and travel up to 10%.

Qualifications

Bachelor’s degree in Engineering or related technical field.
8+ years of systems engineering experience on complex projects.
Strong knowledge of system engineering methodologies.
Direct experience in telecommunications, ground networks, electronics, or satellites is desirable.
Excellent communication and leadership abilities.

Responsibilities

Monitor and optimize network quality of service for autodialer systems.
Perform database maintenance and system configuration tasks.
Generate monthly SLA and performance reports.
Document system analyses and interface definitions for projects.
Collaborate with service owners to define KPI requirements.

Skills

System engineering

Analytical thinking

Communication skills

Team collaboration

Education

Bachelor’s degree in Engineering

Tools

Atlassian Tool Suite

Java

Python

Shell scripting

Job description

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We’re Looking For:

Iridium is seeking a Senior Systems Engineer to join our Broadcast Services and Network Quality of Service team. As a Senior Systems Engineer, you will focus primarily on Network Quality of Service from an autodialers perspective, evaluating strategies for optimization of service performance, KPI automation, and systems engineering support for Iridium’s portfolio of services. You will also perform system requirements analysis, decomposition and management, functional and performance analysis, system design, system integration, and troubleshooting of network systems, providing significant value to the team. You will excel in this role if you are a team player, are able to understand large and complex systems, and have a passion for finding software coding and design bugs.

What You’ll Do:

Monitor the Iridiumautodialersystem to ensure allautodialersarerunning properly and collecting dataand alerting when KPI threshold is reached
Perform database maintenance as required by the autodialer system
Autodialer maintenance, including antenna replacement, autodialer resetting, cable replacement/measurement, and dev board diagnostic/replacement
Generate monthly reports for SLA autodialers, per contractual obligations
Perform system analysis for special world events
Perform system analysis on new services and configurations as they relate to effects and impacts on the network
Document and carry out systems engineering as well as SAFe/Agile processes for various projects
Work with service owners to define KPI definitions and requirements
Conduct and document system analysis (functional & performance), interface definition, and trade studies
Generate metrics and reports for presentation to teams and leadership
Build strong relationships with stakeholders to understand technical needs, define requirements, and support effective planning and execution of assigned projects
Utilize critical thinking skills to anticipate the needs of your team in applying new ideas and approaches on design and development projects

What You’ll Need to Succeed:

Bachelor’s degree in Engineering or related technical field experience
8+ years of relevant systems engineering experience for complex technical projects
Strong knowledge of system engineering methodologies
Direct experience in telecommunications, ground networks, electronic products development/manufacturing, or satellites is highly desirable
Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic
Have confidence and be able to easily build relationships with leadership and colleagues outside of your team
Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions
Be proactive in providing feedback and be enthusiastic in sharing your knowledge with others
Capable of prioritizing your own tasks and potentially the tasks of others while making sure deadlines are met

Things ThatWould beGreatif You Brought to the Table:

Programming languages such as Java, JavaScript, Python, Shell scripting
Working knowledge of networking protocols, routers, switches, etc.
Familiarity with the Atlassian Tool Suite
A solid understanding of tools and software applications that support system engineering best practices

We’ll also need you to:

This position directly performs under, supports, or is exposed to a U.S. government contract. To comply with the requirements of that U.S. government contract, applicants for this position must be U.S. citizen
Be able to work in the office at least 3 or more days a week to foster collaboration with the team and stakeholders
Be able to travel up to 10% of the time

Work Environment:

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium’s Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship‑building, and professional growth.

Additional Information

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Base Pay Range: $115,000 - $150,000 USD

Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role.You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.