Senior Systems and Network Engineer

Ubeo, Llc; San Antonio (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(K) Plan with Match

Generous vacation and sick leave

Job summary

Ubeo, Llc, located in San Antonio, TX, is seeking a Senior Systems and Network Engineer to maintain the security and reliability of our IT infrastructure. This role involves designing, implementing, and maintaining IT policies while providing technical leadership across the organization.

The ideal candidate has extensive experience in network engineering, a strong expertise in Azure services, and exceptional problem-solving skills. We offer a competitive compensation and benefits package to support our employees' health and financial security.

Qualifications

• 5 Years minimum in the IT field or work-related experience.
• Ability to plan, organize, and multi-task in a fast-paced environment.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Design, implement, and maintain secure and scalable network and systems infrastructure.
• Oversee system and network security by following STIG and CIS best practices.
• Troubleshoot and resolve hardware, software, and network issues.

Skills

Network firewalls

Azure services

Routing

VPNs

Customer service skills

Troubleshooting skills

Education

High School Diploma or GED

Tools

FortiNet

VMware Certified Professional

Windows Server Administrator

Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Senior Systems and Network Engineer to join our team in San Antonio, TX.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Internal IT
Reports To: VP Information Technology
FLSA Status: Full-Time / Non-Exempt

Purpose

Ubeo is seeking a highly experienced Senior Systems and Network Engineer. This is a vital position responsible for maintaining the security, reliability and growth of our IT infrastructure. This high-level role is actively involved in designing, implementing, and maintaining IT policies, procedures, and standards while providing technical leadership across the organization.

Responsibilities

• Design, implement, and maintain secure and scalable network and systems infrastructure
• Oversee system and network security by following STIG and CIS best practices
• Develop, enforce, and maintain IP policies, procedures, and standards
• Troubleshoot and resolve hardware, software, and network issues across the organization
• Support and understand Microsoft related technologies: Windows Server, SharePoint, Office365, NPS, and Active Directory
• Support and understand Azure infrastructure, including virtual networks, virtual machines, databases and identity solutions
• Integrate Azure services with M365, on-prem servers, and enterprise applications
• Configure, maintain, and monitor network firewalls, VPNs, and network security appliances to ensure secure connectivity across sites and cloud environments
• Perform vulnerability detection, remediation, and systems patching
• Serve as an escalation point for technical issues
• Manage time effectively while maintaining accurate ticket documentation
• Communicate clearly with end users to keep them informed of ticket status and resolution

Job Related Dimensions

• Track record of integrity and trustworthiness with confidential/sensitive information.
• Ability to plan, organize, and multi-task in a fast-paced environment.
• Very strong attention to detail and problem-solving skills are essential.
• Takes ownership of job responsibilities with personal pride and accountability.
• Ability to work independently with little supervision required.
• Ability to remain calm while working under pressure in a busy environment.
• Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
• Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
• Excellent written and verbal communication skills.
• Strong professionalism and organizational and planning skills.
• Regular and reliable attendance.

Qualifications

• High School Diploma or GED
• 5 Years minimum in the IT field or work-related experience
• A valid driver’s license and good driving record
• Extensive experience in network and systems engineering, including network firewalls, routing, switching, and VPNs
• Strong expertise in Azure services
• Deep understanding of network and cloud security best practices
• Excellent customer service skills
• Strong analytical and trouble‑shooting skills
• Must be a self-starter
• Must be capable of working independently
• Ability to handle high stressful situations and thrive under pressure
• Impeccable Integrity and Honesty
• Ability to take constructive feedback from Management, or Peers
• Willingness to learn new processes/practices, apply them and train others

Preferred Experience and Certification

• FortiNet experience (FortiGate, FortiEMS, FortiManager, FortiClient, FortiSandbox)
• Azure certifications (AZ-104, AZ-105, AZ-305)
• Net +
• Security +
• VMware Certified Professional
• CCNA
• Windows Server Administrator (legacy MCSE or current role-based certs)

Physical Demands & Work Environment

• Ability to sit at a desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications
• Ability to type and compose written communication in various forms
• Ability to lift 20+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

Benefits

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.