Senior Systems Analyst

CGS Federal (Contact Government Services); San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401k

Job summary

CGS is seeking a Senior Systems Analyst to support a major Federal agency IT initiative from our San Francisco area team. The role focuses on designing and delivering complete system solutions, overseeing a team, and ensuring timely, quality deliverables.

You will collaborate with COR, attorneys, and program managers to translate requirements into robust IT architectures, including Relativity workflows and documentation. Strong communication and leadership are essential.

Qualifications

• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move).
• Must be able to create and refine Relativity ARM workflows and standard operating procedures.
• Must demonstrate substantial, hands‑on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience.
• Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications.
• Experience in a litigation support environment is extremely helpful.
• Excellent oral and written communication skills are required.
• Supervisory experience is very strongly preferred.
• The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs.
• Ideally, Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred.

Responsibilities

• Develop, manage, and document workflow processes for material destruction/deletion per policy and NARA guidance.
• Consult with COR, Government Case Managers, and trial attorneys on IT requirements and approach.
• Determine system and project requirements from consultations and design the full system accordingly.
• May perform full technical support on smaller projects including validation and testing.
• Direct and supervise personnel on task orders to ensure quality and timeliness.
• Prepare system/technical documentation and conduct user training on developed systems.

Skills

Workflow management

System design

Requirements analysis

Project management

Leadership

Communication skills

Relativity ARM

Tools

Relativity

Job description

Employment Type: Full Time, Senior-level

Department: Information Technology

CGS is seeking a Senior Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.

Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy
• Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs
• Based on information gathered from such consultations, determines system and project requirements
• Based on the definition of system requirements, design the entire system to meet those requirements
• On smaller projects, may perform the entire range of technical support, including program validations and testing, etc
• Performs systems evaluations
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations
• Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders
• Reports on contract and task order progress
• Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements
• Ensures successful completion of work, timeliness of deliverables, and quality control
• Prepares system/technical documentation
• Works under the configuration management plan
• Performs and supervises the technical aspects of the tasks
• Organizes and conducts user training sessions on systems developed
• Prepares training material and training manuals on systems developed

Qualifications:

• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move)
• Must be able to create and refine Relativity ARM workflows and standard operating procedures
• Must demonstrate substantial, hands‑on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience
• Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications
• Experience in a litigation support environment is extremely helpful
• Excellent oral and written communication skills are required
• Supervisory experience is very strongly preferred
• The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs

Ideally, you will also have:

• Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government‑contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [e-mail]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.