Senior Systems Administrator (IMC00880)

Innovative Management Concepts, Inc.; Honolulu (HI); On-site; USD 120,000 - 170,000; Full time

Job summary

Innovative Management Concepts, Inc. (IMC) seeks a Senior Systems Administrator to manage VDI Thin Client networks across classified and non-classified environments. You will work with VMware, VOIP, Teams, and Windows Server systems, supporting senior leaders in a dynamic Joint Operations Center.

The role requires active DoD Top Secret/SCI eligibility, U.S. Citizenship, and the ability to pass an SSBI background check. Strong leadership and security experience are essential.

Qualifications

• 4-6 years of Tier 3 System or Network Administrator experience with VDI support.
• Must possess a valid security certification in ACTIVE status at start date.
• Experience with Windows 11/Server 2016/2019, AD, McAfee, VDI Thin Client.
• Proven ability to implement DISA STIGs and manage secure environments.
• Ability to obtain IMO Level 4 access and DoD Top Secret/SCI clearance.

Responsibilities

• Provide admin and support for VDI Thin Client networks across secure/non-secure environments.
• Configure and optimize VMware, VOIP, Teams, and storage integration.
• Maintain security controls, SOPs, and incident response workflows.
• Support senior leaders in a Joint Operations Center with professional communication.
• Perform after-hours on-call support and document system status and actions.

Skills

VDI networks

VMware

Active Directory

SCCM

SAN management

Windows Server

Windows 11

Teams & VOIP

DISA STIGs

Security clearance

U.S. Citizenship

Tools

VMware

Active Directory

Group Policy

SCCM

Job description

• Valid security certification in ACTIVE status


• Pursuant to a government contract, this specific position requires U.S. Citizenship


• Current DoD Top Secret clearance day one and prior to entry on duty, with the ability to pass an SSBI background investigation to up-scope their clearance to Top Secret/SCI

Email Subject Line:Senior Systems Administrator (IMC00880)

The senior systems administrator manages and supports a VDI Thin Client network across both classified and non-classified environments. This role requires advanced technical expertise in VMware, VOIP phones, Microsoft Teams, and Windows Server systems. The candidate must demonstrate strong leadership, problem-solving skills, and the ability to work effectively with senior leaders in a dynamic Joint Operations Center.

Basic Required Qualifications and Skills

Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered.

• 4-6 years of Tier 3 System or Network Administrator experience, with a focus on supporting VDI networks for both classified and non-classified environments.


• At start date, must possess a valid security certification in ACTIVE status.


• Experience with the following:
  
  
  • Windows 11
  
  
  • Windows Server 2016/2019
  
  
  • Active Directory
  
  
  • McAfee products
  
  
  • VDI Thin Client networks
  
  
  • VOIP phones
  
  
  • OneDrive
  
  
  • Microsoft Teams.
  
  


• Technical Proficiency:
  
  
  • Proven experience in applying and documenting DISA’s Security Technical Implementation Guides (STIGs) to ensure systems meet stringent security requirements.
    
    
    • Extensive experience with VMware, including installation, configuration, and management of virtualized environments.
    
    
    • Strong skills in managing and configuring Active Directory and Group Policy Objects to control and secure Windows environments.
    
    
    • Experience working with SCCM for deploying software, managing updates, and ensuring compliance across the network.
    
    
    • Proficiency in managing SANs, including configuration, provisioning, and maintenance to support enterprise storage needs.
    
    
  
  


• Ability to gain IMO Level 4 access from the NEC (Network Enterprise Center), which requires:
  
  
  • To qualify for IMO Level 4, individuals must have advanced certifications such as CompTIA Security+, CISSP (Certified Information Systems Security Professional), or other equivalent certifications. These certifications ensure the individual has the necessary knowledge and skills in cybersecurity and information management.
  
  


• Strong self-motivation and ability to stay focused, with ability to organize and plan work independently or collaboratively in a rapidly changing environment.


• Excellent communication skills, outstanding customer service, team building, and consensus-building abilities.


• Analytical mindset with attention to detail, accuracy, and consistent follow-through with ability to exercise discretion and independent judgment when handling situational occurrences.


• Ability to provide technical support across secure and non-secure networks.


• Proven ability to work with senior leaders in a Joint Operations Center, demonstrating polished technical skills and a professional mindset.


• Pursuant to a government contract, this specific position requires U.S. Citizenship.


• All applicants must have current DoD Top Secret clearance day one and prior to entry on duty, with the ability to pass an SSBI background investigation to up-scope their clearance to Top Secret / SCI.

Desired Qualifications and Skills

It is desirable that the candidate have the following qualifications:

• Bachelor’s degree in computer science, information technology, or a related field.


• One or more of the following CISCO certifications in ACTIVE status:
  
  
  • CISCO Certified Network Associate (CCNA)
  
  
  • CISCO Certified Network Professional (CCNP)
  
  


• 6-8 Years of Network Engineering Experience, demonstrating expertise in managing and troubleshooting complex network systems.

Essential Duties and Responsibilities

This position will include, but is not limited to, the following tasks:

• Provide technical support and administration for VDI Thin Client networks, ensuring seamless operations and integration with VOIP phones, VMware, Microsoft Teams, and video teleconferencing across both secure and non-secure networks.


• Configure, provision, and optimize VDI Thin Client systems, integrating them with storage and networking solutions.


• Deploy and troubleshoot software applications and security patches specific to VDI Thin Client environments.


• Maintain VDI Thin Client systems in a fully operational state through monitoring, alerting, troubleshooting, and performing repair and restoration activities.


• Assist end users with VDI Thin Client-related issues, ensuring high levels of customer service and support.


• Manage system security and access controls, ensuring compliance with relevant standards and policies.


• Provide input to and maintain Standard Operating Procedures (SOPs) related to VDI Thin Client networks, and document service workflows, system configurations, and routine tasks.


• Perform periodic reporting on VDI Thin Client system status, including uptime, incidents, problems, and open issues.


• Provide technical support and administration for VOIP phones, ensuring seamless integration and functionality on both classified and non-classified networks.


• Administer and support Microsoft Teams, facilitating communication and collaboration across secure and non-secure networks.


• Support senior leaders by demonstrating strong technical skills and professionalism to ensure seamless IT operations critical to the organization’s mission success.


• Responsible for handling after-hours on-call support as necessary.


• Other duties as assigned.

Salary and Benefits Information

Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and/or contractual requirements, which could fall outside of the listed range.

Full-time positions at IMC are eligible to participate in any or all of the benefit programs offered, including 401(k) with a 3% employer match, paid time off, paid holidays, FSA spending, dental, vision, health insurance, company-sponsored AD&D,and life insurance.Additional voluntary benefits are offered,such as voluntary life, AD&D, accident, critical illness, hospital,and pet insurance. Benefits are subject to change. Positions at IMC may also be eligible for a bonus and/or other incentives.

Innovative Management Concepts, Inc. (IMC) provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, ISO 14001 Environmental Management System, and ISO 42001 Artificial Intelligence Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at www.imcva.com .

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.