Senior Systems Administrator
Koitecc Solutions
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Job summary
The University of Georgia Center for Continuing Education & Hotel is seeking a Senior Systems Administrator to manage central IT services across the Georgia Center and PSO-Cont Ed-Tech Support Svcs. The role oversees VMware Horizon, VDI, backups, and security across hybrid environments.
You will coordinate with stakeholders, lead infrastructure initiatives, and provide after-hours support as part of a team, ensuring high reliability and security of production systems.
Qualifications
- Bachelor's degree in a related field or equivalent and 2 years of professional experience.
- Five years of progressively responsible experience administering enterprise IT infrastructure.
- Demonstrated experience leading complex IT operations and infrastructure initiatives.
- Advanced knowledge of Microsoft 365, Active Directory, Entra ID, endpoint management, Intune, patch management, and identity services.
Responsibilities
- Administration of virtual server and desktop environment, including storage and virtual networking provisioning.
- Server installation, configuration, patching, and upgrading; monitor availability and performance.
- Emergency troubleshooting and issue resolution; on-call 24x7 responsibilities.
- Network administration including firewall/router management and security controls.
- End user desktop support and documentation of standards and procedures.
- Develop and maintain technical standards, training materials, and project plans.
Skills
Education
Tools
Job description
Posting Number S15819P
Working Title Senior Systems Administrator
Department PSO-Cont Ed-Tech Support Svcs
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
The University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team-orientated individuals for jobs that advance UGA's mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non-credit professional and continuing education courses as well as home of the only on-campus hotel.
https://www.georgiacenter.uga.edu/
External
TRS or ORP
Employee
Benefits Eligible
Full Time
Monday through Friday, 8:00am to 5:00pm; with some on call
$82,000 or commensurate with experience
09/28/2026
Yes
11/01/2026
Athens Area
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Systems Administrator II
Exempt
1.0
Bachelor's degree in a related field or equivalent and 2 years of professional experience
- Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education, training, and at least five years of progressively responsible experience administering enterprise IT infrastructure.
- Demonstrated experience leading complex IT operations and infrastructure initiatives, including upgrades, migrations, lifecycle planning, and disaster recovery activities.
- Advanced knowledge of Microsoft 365, Active Directory, Entra ID, endpoint management, Intune, patch management, and identity services.
- Experience managing virtualized and hybrid-cloud environments, including backup, recovery, monitoring, and business continuity planning.
- Strong understanding of enterprise networking and cybersecurity principles, including firewalls, network services, vulnerability remediation, security controls, and incident response.
- Demonstrated ability to manage client relationships and service delivery, including communicating with stakeholders, coordinating projects, managing escalations, and developing technology recommendations.
- Ability to analyze and resolve complex technical issues independently, communicate risks effectively, and lead response efforts during critical outages or service disruptions.
- Excellent written and verbal communication skills, with the ability to develop technical standards, documentation, training materials, and project plans for diverse audiences.
- Ability to participate in after-hours support, maintenance activities, and emergency response for critical systems and services.
This incumbent will be responsible for the daily operations of high profile production systems providing central IT services to the Georgia Center and other Public Service and Outreach division departments. This position also plays an essential role in meeting the objectives of Departmental MOUs by delivering on-demand systems administration services, including project management, technical support, training and after-hours or remote assistance.
- Administration of virtual server and desktop environment, including management and provisioning of storage and virtual networking.
- Server installation, configuration, patching, and upgrading.
- Monitoring server availability and performance.
- Performing emergency troubleshooting and issue resolution.
- Performing emergency troubleshooting and problem response, including after hours response as part of a team on call 24×7×365.
- Network administration of Ethernet wired and wireless technologies, firewall/router management.
- End user desktop support.
- Develop standards and recommendations for critical functions and services, such as system configuration and backup & recovery.
- Develop and maintain written documentation to support the maintenance of production quality services.
- Working as part of a team without close supervision.
Hardware experience: x86/x64 desktop and server hardware, Network Attached Storage/Storage Area Network hardware, Firewall/ VPN /Router experience, Ethernet Wired/Wireless hardware administration, computer security camera systems, environmental monitoring controls, Point of Sale hardware, Digital Signage AV hardware. Software experience: Apple OS X, Sonicwall SonicOS, HP Procurve OS, Microsoft Windows Server/Desktop OS, VMware ESXi/vCenter, VMware Horizon Suite for VDI , Unidesk Management software, desktop management software tools (remote control, antivirus, patch management, etc.)
Job takes place in normal environmental conditions. This position will spend long periods of time standing and or sitting at a computer. Lift and carry up to 50lbs of equipment frequently needed.
No
Yes
No
No
No
No
Yes
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Virtualization and Storage Administration - a. Administration of a VMware vCenter server cluster of approximately 65 servers (Windows and Linux appliances). Management of a VMware Horizon View Virtual Desktop Infrastructure of approximately 175 Windows 7 desktops. Software management using Unidesk software.
b. Administration of high capacity storage area networks (Dell Compellent) and data backups using Veeam Backup and Replication along with Code 42 Crashplan backup software.
c. Administer hypervisor management and administrative tools for virtual environments (monitoring, patching, antivirus, etc.)
25
Microsoft Server Administration - 1. Administers Windows systems that provide centralized IT services to the Georgia Center and other Public Service and Outreach division departments. a. Responsible for Windows systems administration, including installation of new Windows-based servers (virtual and physical, patches, specialized software, and built-in server roles & accounts). b. Plan, deploy, and contribute recommendations surrounding Windows server technologies in a highly complex environment, giving special attention to security issues. Services include but are not limited to: Active Directory, DNS , DHCP , Group Policy, user management, DFS , and Microsoft Deployment Services. c. Develop standards and recommendations for critical functions and services such as system configuration and automated tasks. d. Collaborate with other team member on issues and projects. e. Gives attention to security issues by discussing best practices with regard to system security. Responds as needed to threats and incidents. 2. General Systems Administration Responsibilities - a. Troubleshoot hardware/software problems. Responds as needed to security threats and incidents. b. Share responsibility for emergency response and system maintenance on a 24×7 rotating on-call schedule. c. Engage in proactive monitoring and solutions to prevent system failures. d. Executes recovery operations when necessary. e. Research, diagnose, and resolve complex technical issues. 3. Documentation and Administrative Responsibilities - a. Writes and maintains documentation to assist in the setup, administration, and troubleshooting of managed systems by team of coworkers with varying skill levels. b. Works with others to document system policies and procedures. c. Participate in meetings relevant to this position and team across campus.
25
End User Desktop Support - a. Respond to requests for service and engage in proactive computer support for users as assigned. b. Provide all aspects of support for desktop and laptop computers (Windows and Mac) including security, networking, peripherals, hardware, and software. c. Develop and deploy desktop computer images. d. Provide support as needed for technology enhanced classrooms, computer labs, and videoconferencing. e. Use a ticketing system to manage his/hers time and track requests; this position will participate in a department-level helpdesk. f. Develop documentation, presentations, and training materials for clients and other audiences. Provide training on an as needed basis. g. Consult with faculty and staff and recommend appropriate IT solutions; educate clients about information security risks and keep them informed about policies and practices in IT. h. Provide technical support, training, and after-hours or remote assistance to other PSO Units per MOU agreements.
20
Network Administration - a. Responsible for the configuration and management of multiple HP Procurve switches across four buildings. b. Responsible for the configuration and management of Dell Sonicwall firewall and security services at the network core at the Georgia Center. c. Responsible for the management and configuration of 100 Ruckus …
15
Industry Specific System Support - a. Provide hardware and software support for Agilysys Visual One Property Management System software used by the hotel at the point of sale. b. Provide hardware and software support for Micros Simphony 2.x point of sale software used in food & beverage outlets. c. Provide hardware and software support for Visix digital signage software used throughout the conference facilities. d. Provide hardware and software support for the LG Pro:Centric solution for managed televisions located within throughout the Georgia Center.
15
Recruitment Contact
Recruitment Contact Name
Leta Salazar
Recruitment Contact Email
leta.salazar@uga.edu
- Resume/CV
- Cover Letter
- Certification
- List of References with Contact Information
- Unofficial Letters of Recommendation
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