Senior System Analyst

Franklin Templeton; San Mateo (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading financial services firm is seeking a talented professional to join their Digital Assets Technology team in San Mateo, California. The successful candidate will assist in implementing high-performance solutions, streamline workflows, and support users facing technical challenges. With a focus on innovation and collaboration, this role offers extensive opportunities for growth and learning, alongside a competitive compensation package ranging from $100,000 to $130,000, plus bonus eligibility.

Benefits

401(k) Retirement Plan with 85% company match

Medical, dental and vision insurance

Three weeks paid time off

Employee Stock Investment Program

Tuition Assistance Program

Qualifications

• 4–6 years in systems analysis or technical projects.
• Experience with managing small–mid scale IT projects.
• Familiarity with agile methodologies.
• Experience with system testing.
• Financial services or mutual fund experience preferred.

Responsibilities

• Assist in defining and implementing solutions for applications.
• Streamline workflows through user consultation.
• Support users by resolving technical issues.
• Collaborate with team members to solve problems.
• Generate reports on application metrics.

Skills

Strong communication

Time management

Problem-solving

Decision-making skills

Analytical skills

Flexibility in dynamic environments

Education

Bachelor’s degree or equivalent

Tools

SQL

Job description

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

About the Department

Franklin Templeton’s Digital Assets Technology team builds secure, scalable solutions for tokenizing mutual fund shares using blockchain. Our work enables global, 24/7 trading and supports platforms for retail and institutional investors, along with internal tools for customer support. We collaborate across teams to enhance our platform and expand internationally.

The FIRST group at Franklin Templeton is a strategic innovation hub that unites teams focused on cutting‑edge investment solutions, fintech development, digital assets, and client engagement. It serves as a central platform for coordinating firm‑wide innovation efforts, linking research with execution, and fostering partnerships across the financial ecosystem.

How You Will Add Value

Core Responsibilities

• You will assist in defining, designing, and implementing solutions for existing applications.
• You will streamline workflows through user consultation.
• You will assist with the requirements, design, and solutioning of interfaces and features.
• You will support users by resolving technical issues.
• You will collaborate with team members to solve problems.
• You will contribute to technical meetings and solution planning.

Strategic Responsibilities

• You will clarify business requirements with project teams.
• You will understand application modules and data models.
• You will coordinate and document application changes.
• You will prepare and execute system tests.
• You will support user acceptance testing and issue resolution.
• You will generate reports on application metrics.

Team & Collaboration

• You will work with architects and system engineers on development projects.
• You will partner with key resources to ensure test coverage.
• You will collaborate with product, support, and UX teams.
• You will refine requirements with key project stakeholders.
• You will design scalable, high‑performance software components.

What Will Help You Be Successful in This Role

Experience, Education & Certifications

• Bachelor’s degree or equivalent.
• 4–6 years in systems analysis or technical projects.
• Experience with managing small‑mid scale IT projects.
• Familiarity with system development lifecycles particularly agile methodologies.
• Experience with system testing.
• Financial services or mutual fund experience is preferred.
• User Research experience a plus.
• Understanding of User Experience & Product Design a plus.

Technical Skills

• Knowledge of blockchain, tokenized funds, and digital assets is a plus.
• Understanding of desktop, web, client/server, and mainframe systems.
• Awareness of industry standards and platform architecture.
• Experience with SQL queries is a plus.

Soft Skills

• Strong communication and time management.
• Professional presence and collaboration.
• Problem‑solving and decision‑making skills.
• Strong analytical skills and attention to detail.
• Ability to manage multiple tasks in a global team.
• Flexibility in dynamic environments.

Why Join Us?

Be part of a pioneering team at Franklin Templeton that is shaping the future of finance through blockchain innovation. You’ll work alongside top technologists and strategists to deliver impactful solutions in a collaborative and forward‑thinking environment.

Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non‑monetary—designed to support their well‑being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary range for this position to be $100,000–$130,000 depending on location and level of relevant experience, plus discretionary bonus.

#MID_SENIOR_LEVEL

#LI-Hybrid

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by the variety of perspectives and experiences brought by talent from around the globe. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

By joining us, you will become part of a culture that focuses on employee well‑being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well‑being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

• Three weeks paid time off the first year
• Medical, dental and vision insurance
• 401(k) Retirement Plan with 85% company match on your pre‑tax and/or Roth contributions, up to the IRS limits
• Employee Stock Investment Program
• Tuition Assistance Program
• Purchase of company funds with no sales charge
• Onsite fitness center and recreation center*
• Onsite cafeteria*

*Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [e-mail]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.