Senior System Analyst

Harba Solutions Inc.; Missouri; On-site; USD 70,000 - 100,000; Full time

Job summary

Harba Solutions Inc. is seeking a skilled IT applications specialist to support manufacturing operations. You will troubleshoot issues, gather requirements, and translate them into functional solutions, collaborating with production, quality, warehouse, and supply chain teams.

You will participate in system upgrades, integrations, validation, and documentation, ensuring GMP/GxP compliance and data integrity while balancing multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree in IT, CS, business, or related field; equivalent experience considered.
• 5+ years supporting business applications, manufacturing systems, ERP, or related IT systems.
• Experience with manufacturing or production operations.
• Understanding GMP/GxP/FDA validation in regulated environments.
• Ability to gather requirements and communicate with both technical and non-technical stakeholders.

Responsibilities

• Support the applications and technology used throughout manufacturing operations.
• Partner with production, quality, warehouse, supply chain, and other business groups to understand system needs and resolve issues.
• Analyze business processes and identify opportunities to improve system functionality, reliability, and efficiency.
• Gather, document, and translate business requirements into functional and technical solutions.
• Troubleshoot application issues and coordinate resolution with internal IT teams and external vendors.
• Manage relationships with third-party application and technology providers, including service-level expectations.
• Participate in system enhancements, upgrades, integrations, and other technology projects.
• Help evaluate existing applications and determine opportunities for system consolidation, optimization, or replacement.
• Support software development and implementation activities using established SDLC practices, including Agile and Waterfall methodologies.
• Maintain appropriate documentation and change controls for systems operating in a regulated manufacturing environment.
• Support validation, compliance, and data integrity activities associated with business-critical applications.
• Balance multiple projects, system issues, and operational priorities while maintaining strong communication with stakeholders.

Skills

IT support

Manufacturing ERP

GMP/GxP knowledge

Vendor coordination

System documentation

Education

Bachelor’s degree in IT/CS/business

Tools

Infor XA/MAPICS

IBM i/AS400

RPG/RPGLE/SQL

Job description

• Support the applications and technology used throughout manufacturing operations.
• Partner with production, quality, warehouse, supply chain, and other business groups to understand system needs and resolve issues.
• Analyze business processes and identify opportunities to improve system functionality, reliability, and efficiency.
• Gather, document, and translate business requirements into functional and technical solutions.
• Troubleshoot application issues and coordinate resolution with internal IT teams and external vendors.
• Manage relationships with third-party application and technology providers, including service-level expectations.
• Participate in system enhancements, upgrades, integrations, and other technology projects.
• Help evaluate existing applications and determine opportunities for system consolidation, optimization, or replacement.
• Support software development and implementation activities using established SDLC practices, including Agile and Waterfall methodologies.
• Maintain appropriate documentation and change controls for systems operating in a regulated manufacturing environment.
• Support validation, compliance, and data integrity activities associated with business-critical applications.
• Balance multiple projects, system issues, and operational priorities while maintaining strong communication with stakeholders.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred; equivalent professional experience will be considered.
• 5+ years of experience supporting business applications, manufacturing systems, ERP platforms, or related IT systems.
• Experience working directly with manufacturing or production operations.
• Experience with an ERP or manufacturing management system; Infor XA/MAPICS is strongly preferred.
• Experience with IBM i/AS400, RPG, RPGLE, SQL, or similar technologies is highly desirable.
• Understanding of GMP, GxP, FDA, validation, or other regulated-industry requirements.
• Strong analytical and troubleshooting abilities with the ability to investigate complex system issues.
• Ability to gather requirements and communicate effectively with both technical and non-technical stakeholders.
• Experience working with third-party software vendors or application support providers.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.