Senior Surveillance Agent (Tribal & Internal Candidates Only)

Snoqualmie Casino & Hotel; Snoqualmie (WA); Sur place; USD 47 000 - 49 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, vision insurance

401(k)

Paid time off

Free meals

Parking

Gas discount

Tuition reimbursement

Certification programs

Employee Assistance Program

Résumé du poste

Snoqualmie Casino & Hotel is seeking a Surveillance Agent for a graveyard shift to monitor casino activity and ensure compliance with rules and controls. The role is on-site in Snoqualmie, WA, requiring weekend availability and a non-exempt full-time status.

Ideal candidates have a formal background in criminal justice or private investigations and at least two years in casino surveillance, with strong ability to document evidence and coordinate with casino departments.

Qualifications

• Associate’s degree in Criminal Justice or related field; one additional year of experience may substitute education.
• Two years of experience as a Casino Surveillance Operator; leadership experience preferred.
• Knowledge of casino fraud indicators and documentation of admissible evidence.

Responsabilités

• Oversee per-shift surveillance operations for compliance with regulations and game rules.
• Monitor asset integrity, report violations, and document remedial actions.
• Coordinate with casino teams when surveillance coverage is required.
• Develop operators and ensure smooth surveillance operations.
• Perform other duties as assigned.

Connaissances

Fraud detection

CCTV operation

Interdepartmental relationships

Formation

Associate’s degree in Criminal Justice / Private Investigation

Outils

Advanced CCTV system

Description du poste

Description

Pay Rate:

$34.02/hr. minimum. Dependent on experience

Shift:

Grave/night - 10:00 PM - 6:00 AM. Weekends are required.

Position Type:

Full-time, non-exempt

Note: This is an on-site role in Snoqualmie, WA.

A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Starting salary range of $34.02/hr. - $35.72/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

Maintain the integrity of the Casino’s gaming operations through effective CCTV monitoring and investigation of the casino’s activities on a per-shift basis. Notify the surveillance shift supervisor of non-compliance with regulations, internal controls, and rules of the games, as well as when the integrity of assets are compromised. Document violations and remedial measures taken. Cooperate with casino when surveillance coverage is required.

SUPERVISORY SCOPE

• Surveillance Agent

ESSENTIAL DUTIES / RESPONSIBILITIES

• Responsible for the per-shift operations of the surveillance system including monitoring for the compliance with regulations, internal controls, and rules of the games.
• Monitoring for integrity of assets being compromised. Notifying shift supervisor of violations or assets being compromised, and documenting violations and remedial measures taken.
• Cooperate with Casino when surveillance coverage or assistance is required or requested.
• Develop operators.
• Other duties and responsibilities as assigned.

Requirements

Education and Experience:

• Associate’s degree in Criminal Justice, Private Investigation, or related field. An additional one (1) year of applicable experience may be considered in lieu of education.
• Two (2) years of experience as a Casino Surveillance Operator required, with experience leading others preferred.

Skills and Abilities:

• Proven ability of: casino fraudulent crimes, how to detect such crimes, and how to document court admissible evidence of such crimes.
• Proven ability to learn how to operate and extremely complex CCTV system.
• Proven ability of developing and maintaining excellent relationships with the various business units within gaming operations.

PREFERRED

Education and Experience:

• Supervisory experience

Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.