Senior Supply Chain Manager, RSR+ Supply Chain

Amazon; New York (NY); On-site; USD 127,000 - 181,000; Full time

Benefits offered by this job

Health insurance

Restricted Stock Units (RSUs)

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Supply Chain Manager to join our fast-moving fulfillment network team in New York. You will shape long-term supply chain strategies, lead complex initiatives, and partner with Operations, Finance, Product, Technology, and Science to optimize performance.

In this role you will drive forecasting, capacity planning, and network design, balancing speed, cost, and service. You will present strategic insights to senior leadership and navigate cross-functional consensus

Qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field.
• 5+ years of program or project management experience.
• 5+ years of supply chain experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Microsoft Excel advanced level: pivot tables, macros, index/match, vlookup, VBA.

Responsibilities

• Independently manage complex supply chain initiatives with considerable impact.
• Design and deliver end-to-end solutions for complex supply chain challenges in a fast-paced fulfillment environment.
• Present findings and recommendations to senior leadership, writing strategic narratives and communicating across diverse functions.
• Develop and implement long-term supply chain strategies balancing speed, cost, and service performance.
• Mitigate long-term risks and make strategic trade-offs between short and long-term needs.
• Drive process improvements impacting long-term organizational goals across programs and potentially multiple countries.
• Lead supply chain modeling and design projects from concept through implementation and scaling.
• Partner with cross-functional teams including Operations, Finance, Product, Technology, and Science to optimize performance.
• Manage forecasting, demand planning, and capacity planning to support rapid growth.
• Develop new processes and mechanisms for the organization while driving operational excellence.
• Navigate and resolve contentious issues across stakeholder teams, building consensus and influencing without authority.
• Conduct deep-dive analyses to identify root causes and implement scalable solutions.
• Negotiate complex agreements and manage supplier relationships to reduce risk and optimize performance.

Skills

Program/Project management

Data-driven improvements

Strategic program ownership

Advanced Excel skills

Education

Bachelor's degree in a related field

Master's degree or MBA (preferred)

Tools

Excel

Job description

We are seeking a Senior Supply Chain Manager to join our dynamic team. In this role, you will handle ambiguous initiatives independently, using domain expertise to define problems, determine goals, and design long-term solutions for our ultra-fast fulfillment network. You will work both tactically and strategically, driving innovation and solving complex problems in supply chain planning, forecasting, and network optimization.

Key job responsibilities

• Independently manage complex supply chain initiatives with considerable impact
• Design and deliver end-to-end solutions for complex supply chain challenges in our fast-paced fulfillment environment
• Present findings and recommendations to senior leadership, writing strategic narratives and communicating across diverse functions
• Develop and implement long-term supply chain strategies that balance speed, cost, and service performance
• Mitigate long-term risks and make strategic trade-offs between short and long-term needs
• Drive process improvements that impact long-term organizational goals across programs and potentially multiple countries
• Lead supply chain modeling and design projects from concept through implementation and scaling
• Partner with cross-functional teams including Operations, Finance, Product, Technology, and Science to optimize supply chain performance
• Manage forecasting, demand planning, and capacity planning to support rapid business growth
• Develop new processes and mechanisms for the organization while driving operational excellence
• Navigate and resolve contentious issues across stakeholder teams, building consensus and influencing without authority
• Conduct deep-dive analyses to identify root causes and implement scalable solutions
• Negotiate complex agreements and manage supplier relationships to reduce risk and optimize performance

About The Team

The SSD, RSR+, and Perishables Supply Chain team manages end-to-end operations for Amazon's fastest, most complex fulfillment networks delivering fresh groceries and fast-moving general merchandise goods. We operate at the intersection of speed and complexity - balancing ultra-fast delivery commitments with the unique challenges of perishable inventory and high-velocity general merchandise.

The team is responsible for short-term capacity planning that ensures our facilities can handle daily volume fluctuations, inbound planning and design that optimizes how products flow into our network, forecasting that anticipates customer demand with precision, and in-stock management that keeps the right products available at the right time. This high-impact role owns strategic supply chain planning and design for a critical segment of Amazon's fastest-growing business. We're building the future of ultra-fast fulfillment.

Basic Qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 126,900.00 - 181,400.00 USD annually

USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10407922