Senior Supplier Quality Engineer – Global Infra & Travel

Amazon Web Services, Inc.; Herndon (VA); On-site; USD 110,000 - 170,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Supplier Quality professional to lead quality programs for complex electrical and mechanical infrastructure equipment used in AWS Data Centers.

You will partner with suppliers, engineering, and procurement to ensure devices meet AWS quality standards. The role involves on-site audits, root cause analysis, and driving improvements across multiple global projects with significant travel.

Qualifications

• Ability to develop and implement a supplier quality roadmap for complex electrical/mechanical infrastructure equipment.
• Experience coordinating with suppliers, engineering, procurement, and internal stakeholders.
• Proven ability to identify gaps and drive supplier quality improvements.

Responsibilities

• Develop, implement and maintain the Supplier Quality roadmap for complex electrical and/or mechanical infrastructure equipment to meet the technical and quality requirements.
• Manage complete equipment lifecycle quality, working closely with suppliers, engineering, procurement and other internal stakeholders.
• Responsible for improving equipment quality by identifying and closing gaps by performing thorough on-site audits to ensure suppliers' quality systems, products, and processes are meeting AWS Quality and product specification requirements.
• Drive Supplier Quality Improvement Programs, track supplier performance along with goal settings for key performance indicators.
• Develop critical to quality parameters, perform critical-to-quality inspections and functional testing for complex equipment to ensure suppliers provide defect-free, high quality equipment to AWS and its customers.
• Review historical failures, equipment design changes and lessons learned to incorporate relevant inspections & tests and update equipment technical specifications.
• Lead complex electrical and mechanical infrastructure equipment as well as critical component(s) root cause analysis, working with suppliers, cross-functional teams such as reliability and design engineering teams.
• Responsible for evaluating and validating complex root cause analysis reports from a technical perspective using critical thinking and quality principles.
• Develop new product (equipment) and/or new supplier qualification plans in terms of quality. Drive the quality program from prototyping to mass production stage for complex electrical and mechanical equipment that are part of AWS Data Centers.
• Ability to perform data analysis on failures reported during the equipment life cycle and create technical reports to provide design and specification improvement inputs and to drive improvement(s) at supplier factories.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Demonstrate a can-do attitude and thriving in a fast-paced work environment.
• Keys to success in this role include sound judgment and excellent written and verbal communication skills.
• This role requires 30-50% international and domestic travel.

Skills

Data analysis

Root cause analysis

Communication skills

Quality management

Travel readiness

Tools

Audit processes

Job description

Amazon Web Services (AWS) is seeking a Supplier Quality professional to lead quality programs for complex electrical and mechanical infrastructure equipment used in AWS Data Centers.

You will partner with suppliers, engineering, and procurement to ensure devices meet AWS quality standards. The role involves on-site audits, root cause analysis, and driving improvements across multiple global projects with significant travel.