Senior Supervisor, Meter Operations

Thomson Reuters Markets Espana SL.; Torrance (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Southern California Edison (SCE) is seeking a Senior Supervisor for Meter Operations to lead a niche team of field service representatives, ensuring safety, schedule adherence, and timely customer billing work orders related to meter reading, credit, and revenue protection.

The role requires developing workforce capability, safeguarding data, and driving productivity and cost efficiency across projects while coordinating with regulators and stakeholders.

Qualifications

• Demonstrated team leadership in a field environment.
• Experience supervising field service staff or equivalent.
• Experience with field computer applications including ClickSoft and other work management systems.
• Understanding of labor relations and applying CBA where relevant.

Responsibilities

• Manages implementation of energy program requirements and budget utilization.
• Establishes and manages construction work plans.
• Develops and maintains model input data and assumptions.
• Oversees clearance reviews and switching plan development, leading technical projects.
• Manages data-driven analyses and develops automated reporting tools.
• Protects sensitive data and maintains security/compliance standards.
• Coordinates with regulators to support policy development.
• Leads bid/evaluation processes and procurement reviews.

Skills

Team leadership

Field service supervision

Budget management

Regulatory knowledge

Tools

ClickSoft

Job description

Join the Clean Energy Revolution

Become a Senior Supervisor, Meter Operations at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be a frontline supervisor to a highly niche workforce of field service representatives and supervising field service representatives within the Metering Operations (MO) group of Transmission & Distribution Operations. The Senior Supervisor will be held accountable for safety and delivering tangible results related to the customer billing work orders pertaining to meter reading, credit, revenue protection and will supervise between fourteen to seventeen IBEW represented employees. In addition, the Senior Supervisor is responsible for ensuring the safety and development of their employees, while providing direction and monitoring of resources to improve productivity, cost efficiency, and the scheduling and completion of multiple projects; while meeting customer/compliance dates.

Responsibilities

• Manages the implementation of energy program requirements and delivers tangible reliability and cost saving results for the company, managing and tracking budget utilization to ensure efficient and effective use of resources and budgets.
• Establishes and manages the construction work plan with construction forces in order to meet the customers' schedule and design requirements as well as financial and budgetary requirements.
• Manages the development, maintenance, and documentation of model input data and assumptions to ensure consistent use of data.
• Oversees and manages all distribution system clearance reviews, analysis, and switching plan development, leading and managing a team through the implementation of specialized technical energy delivery projects.
• Manages the usage and maintenance of company models to construct risk-assessed and reliable plans that account for forward-looking market, regulatory and policy trends while also supporting environmental emission reductions.
• Collaborates with regulators to support the development of policies and guidelines that enable broader strategies and objectives.
• Manages bid or evaluation processes including the preparation of bid documents, completion of technical evaluations for proposals and the review and approval of recommendations for selection.
• Identifies opportunities for improved analyses of electric system operations data while prioritizing, developing and implementing improvements, including automated tools for monitoring and reporting operations data.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Four or more years of combined experience performing or supervising quality control and inspection.

Preferred Qualifications

• Demonstrated experience in team leadership in a field environment.
• Experience as a Supervising Field Services Representative.
• Experience with field computer applications including ClickSoft and other related work management systems.
• Experience with labor relations, diversity issues, and application of the Collective Bargaining Agreement (CBA).
• Evaluated employee performance, their managed development, provide coaching/feedback, and hire of field personnel.

Additional Information

• This position’s work mode is on-site. The employee will report to an SCE facility or in the field location. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• The primary work location for this position is the South Bay Service Center. However, the successful candidate may also be asked to work for an extended amount of time at the Santa Monica Service Center.
• Position will require up to 60% traveling and being out in the field throughout the SCE service territory.
• Relocation does not apply to this position.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at [e-mail] or [phone] and select option 2.