Senior Supervisor

RXinsider LTD.; Cambridge (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

401K

Paid time off

Stock purchase program

Health and wellness coverage

Employee and family wellbeing support

Job summary

Charles River Insourcing Solutions in Cambridge, MA seeks an experienced Senior Supervisor to oversee technical, husbandry, and cage wash staff and serve as the primary liaison for on-site clients.

You will collaborate with clients and senior management to maintain performance levels, address complex requests, and ensure animal care and welfare in accordance with company standards.

Qualifications

• B.S./B.A. in Biological Sciences or related field plus 4 years of laboratory animal research with 2 years in supervisory experience.
• Associate’s degree in veterinary technology or equivalent plus 5 years of lab animal research with 2 years in supervisory role.
• High School Diploma with at least 6 years of lab animal research experience and 2 years supervisory experience.
• AALAS LAT certification is required; LATG preferred.

Responsibilities

• Oversee onsite staff, ensuring SOPs and safety protocols are followed.
• Conduct performance management, coaching, and staff development.
• Manage scheduling, time-off, and timecard approvals; ensure timely HR actions.

Skills

Supervisory experience

SOPs compliance

Client liaison

People development

Education

B.S./B.A. in Biological Sciences or related field

Associate’s degree in veterinary technology

High School Diploma with 6 years lab animal experience

Job description

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary

We are seeking an experienced Senior Supervisor to join our Insourcing Solutions team, located in Cambridge, MA.

As the Senior Supervisor, you will oversee the activities of the technical, husbandry, and cage wash staff and act as primary liaison for on‑site clients and staff for research needs. Collaborate with clients and senior Insourcing Solutions management to maintain operational performance levels consistent with and according to client expectations and company standards. Assist in addressing unique and difficult client requests, animal care and welfare issues.

Additional Responsibilities Include

• Supervise onsite Charles River Laboratories staff, ensuring adherence to SOPs and safety protocols
• Conduct performance management, coaching, and employee development
• Manage scheduling, time‑off coordination, and timecard approvals
• Partner with HR on hiring, onboarding, and personnel actions
• Interview and select qualified non‑exempt personnel
• Identify training needs and ensure staff receive appropriate onboarding and ongoing training
• Maintain training records and support development programs for staff
• Serve as a primary point of contact for on‑site clients
• Respond proactively to client requests, concerns, and inquiries
• Facilitate the resolution of problems related to the allocation of space, use of equipment, efficient use of personnel, diagnosis of and control of disease, provisions of animal care and technical requests.
• Conduct periodic meetings with clients and staff to communicate operational updates and projects.
• Analyze operations and recommend efficiency improvements
• Ensure optimum performance of staff function
• Develop, implement, and update SOPs
• Generate reports and maintain documentation as required
• Oversee animal care operations including:
  • Feeding, housing, and sanitation
  • Equipment and facility maintenance
  • Coordinate animal ordering, intake, and movement within the facility
  • Ensure proper inventory and supply procurement
• Ensure compliance with:
  • AAALAC, IACUC, and USDA standards
  • Internal SOPs and biosafety protocols
  • Maintain inspection readiness and support regulatory audits

Job Qualifications

To qualify for this role, candidates must have one of the following combinations of education/experience:

Education And Experience

• B.S./B.A. degree in Biological Sciences or related field plus 4 years of previous laboratory animal research with 2 of those years in supervisory experience.

OR

• Associate’s degree in veterinary technology or equivalent college level program plus 5 years of previous laboratory animal research experience with 2 of those years in supervisory experience.

OR

• High School Diploma and at least 6 years of previous laboratory animal research experience and with 2 of those years in supervisory experience.

Certification/Licensure

• AALAS certification at the LAT level is required. LATG preferred.

The pay range for this position is $95k-105k annually. Please note that salaries vary within the range based on factors including experience, skills, education, certifications, and location.

About Insourcing Solutions

Charles River Insourcing Solutions℠ can streamline research by delivering operational and cost efficiencies through the strategic insourcing of GMP, GLP and non‑GLP research services from discovery through safety assessment. Insourcing Solutions℠ provides you with the ability to maintain control of your facility and expertise while leveraging available space.

About Charles River

Charles River is an early‑stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non‑GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well‑being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include:

• bonus/incentives based on performance
• 401K
• paid time off
• stock purchase program
• Health and wellness coverage
• employee and family wellbeing support programs
• work life balance flexibility

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e‑mail message to [e-mail]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.