Senior Style Consultant, In-Salon - Cool Springs, TN

Socket.dev; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Employee discounts on Generation Tux

Job summary

Generation Tux is searching for a Senior Style Consultant, In-Salon to lead our presence at a well-established wedding dress shop in Cool Springs, TN. You will guide clients through men’s formalwear rentals for weddings and events, offering expert style advice and connecting the Generation Tux digital experience with a high-touch in-store environment.

Responsibilities include welcoming customers, styling guidance for grooms and parties, educating on Free Swatches and Free Home Try-On, driving

Qualifications

• 2+ years in retail, hospitality, or similar customer-facing roles.
• Proven ability to meet/exceed sales targets with upselling/cross-selling.
• Styling experience with fashion or formalwear preferred.
• Ability to mentor junior team members and work solutions-oriented.
• Strong communication and interpersonal skills with client relationship focus.

Responsibilities

• Welcome walk-ins and appointment customers with a professional demeanor.
• Guide clients through style and fit for grooms, groomsmen, and wedding party.
• Educate customers on offerings including Free Swatches, Free Home Try-On, and Wedding Party Management tool.
• Drive bookings via consultations and upselling; track leads and follow-ups.
• Maintain partnerships with salon staff and promote in-store visibility.
• Manage appointment schedules and client records using digital tools; keep space clean.
• Serve as on-site GT representative and assist onboarding of new associates.

Skills

Retail experience

Hospitality mindset

Styling knowledge

Leadership potential

Customer service excellence

Tools

iOS

Google Suite

Job description

LOCATION: Generation Tux Showroom

REPORTS TO: Director of Business Development

TYPE: Non-Exempt, Full-Time

DEPARTMENT: Showrooms

About Generation Tux:

Generation Tux is seeking an enthusiastic, customer-focused Senior Style Consultant, In-Salon to lead our presence at a well-established wedding dress shop in Cool Springs, TN. As the formalwear expert, you'll be the face of Generation Tux, guiding clients through their men's formalwear rental journey for weddings and special events. From walk-ins to scheduled appointments, you'll deliver exceptional service, provide expert style advice, and seamlessly connect the Generation Tux digital experience with an in-store, high-touch environment.

Key Responsibilities

• Welcome and assist both walk-in and appointment-based customers with a warm, professional demeanor
• Guide clients through style and fit selections, coordinating looks for grooms, groomsmen, and wedding party members
• Educate customers on Generation Tux offerings, including Free Swatches, Free Home Try-On, and the Wedding Party Management tool

Sales & Conversion

• Drive bookings through one-on-one consultations and confident upselling
• Track leads, manage follow-ups, and support group coordination for larger events
• Meet or exceed individual performance and conversion goals

Wedding Dress Shop Partnership

• Foster a collaborative relationship with the salon staff to create mutual success
• Identify referral opportunities and promote in-house visibility
• Maintain all in-store displays, marketing materials, and garment samples

Operations & Reporting

• Manage appointment schedules and digital tools for client records and reporting
• Ensure the space is clean, organized, and in line with the Generation Tux brand standards
• Support logistical tasks, customer communications, and merchandise upkeep

Leadership

• Serve as the on-site Generation Tux representative and point of contact
• Assist in onboarding or mentoring new associates, as needed

Requirements

Qualifications:

• Experience: Minimum of 2+ years of experience in retail, hospitality, or a similar customer-facing role, preferably within the fashion or formalwear industry.
• Sales Skills: Proven ability to meet or exceed sales targets, with strong upselling and cross-selling abilities.
• Styling Expertise: Experience in fashion or formalwear styling, with an eye for detail and knowledge of current trends.
• Leadership: Ability to mentor and support junior team members as needed, with a proactive and solution-oriented approach.
• Customer Service: Exceptional communication and interpersonal skills, with a passion for delivering high-quality service and building lasting client relationships.
• Technical Skills: Comfort with using iOS technology, Google Suite, different software, managing appointments, and handling basic inventory tasks.

Benefits:

• Comprehensive health, dental, vision insurance, and more.
• Employee discounts on Generation Tux products.
• A supportive, dynamic work environment that values innovation and excellence.

Posting Statement

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, respect, and equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Generation Tux is an Equal Employment Opportunity and Affinitve Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.