Senior Style Consultant, In-Salon - Baltimore, MD

Generation Tux; Glen Burnie (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Employee discounts

Dynamic work environment

Job summary

Generation Tux is seeking a Senior Style Consultant, In-Salon to lead our presence at a prestigious wedding dress shop in Baltimore, MD. You will be the face of Generation Tux, guiding clients through men’s formalwear rentals for weddings, coordinating looks for grooms and wedding parties, and delivering high-touch service in-store.

As a senior team member, you will upsell offerings like Free Swatches and Free Home Try-On, manage appointments and client records, and mentor junior staff while

Qualifications

• Minimum 2+ years in retail, hospitality, or a similar customer-facing role.
• Proven ability to meet or exceed sales targets with upselling and cross-selling.
• Experience in fashion or formalwear styling with knowledge of current trends.
• Ability to mentor junior team members and take initiative.
• Strong customer service and interpersonal skills.
• Comfort using iOS tech, Google Suite, and appointment management software.

Responsibilities

• Welcome and assist walk-in and appointment-based customers with a warm, professional demeanor.
• Guide clients through style and fit selections for grooms and wedding party members.
• Educate customers on Generation Tux offerings, including Free Swatches, Free Home Try-On, and the Wedding Party Management tool.
• Drive bookings through one-on-one consultations and confident upselling.
• Track leads, manage follow-ups, and support group coordination for larger events.
• Meet or exceed individual performance and conversion goals.
• Foster a collaborative relationship with salon staff to create mutual success.
• Identify referral opportunities and promote in-house visibility.
• Maintain all in-store displays, marketing materials, and garment samples.
• Manage appointment schedules and digital tools for client records and reporting.
• Ensure the space is clean, organized, and in line with the Generation Tux brand standards.
• Support logistical tasks, customer communications, and merchandise upkeep.
• Serve as the on-site Generation Tux representative and point of contact.
• Assist in onboarding or mentoring new associates, as needed.

Skills

Retail sales

Upselling

Styling

Leadership

Customer service

Tech proficiency

Tools

iOS devices

Google Workspace

Scheduling software

Job description

LOCATION: Generation Tux Showroom

REPORTS TO: Director of Business Development

TYPE: Non-Exempt, Full-Time

DEPARTMENT: Showrooms

About Generation Tux

Generation Tux is seeking an enthusiastic, customer-focused Senior Style Consultant, In-Salon to lead our presence at a well-established wedding dress shop in Baltimore, MD. As the formalwear expert, you'll be the face of Generation Tux, guiding clients through their men's formalwear rental journey for weddings and special events. From walk-ins to scheduled appointments, you'll deliver exceptional service, provide expert style advice, and seamlessly connect the Generation Tux digital experience with an in-store, high-touch environment.

Key Responsibilities

• Welcome and assist both walk-in and appointment-based customers with a warm, professional demeanor
• Guide clients through style and fit selections, coordinating looks for grooms, groomsmen, and wedding party members
• Educate customers on Generation Tux offerings, including Free Swatches, Free Home Try-On, and the Wedding Party Management tool

Sales & Conversion

• Drive bookings through one-on-one consultations and confident upselling
• Track leads, manage follow-ups, and support group coordination for larger events
• Meet or exceed individual performance and conversion goals

Wedding Dress Shop Partnership

• Foster a collaborative relationship with the salon staff to create mutual success
• Identify referral opportunities and promote in-house visibility
• Maintain all in-store displays, marketing materials, and garment samples

Operations & Reporting

• Manage appointment schedules and digital tools for client records and reporting
• Ensure the space is clean, organized, and in line with the Generation Tux brand standards
• Support logistical tasks, customer communications, and merchandise upkeep

Leadership

• Serve as the on-site Generation Tux representative and point of contact
• Assist in onboarding or mentoring new associates, as needed

Requirements

Qualifications:

• Experience: Minimum of 2+ years of experience in retail, hospitality, or a similar customer-facing role, preferably within the fashion or formalwear industry.
• Sales Skills: Proven ability to meet or exceed sales targets, with strong upselling and cross-selling abilities.
• Styling Expertise: Experience in fashion or formalwear styling, with an eye for detail and knowledge of current trends.
• Leadership: Ability to mentor and support junior team members as needed, with a proactive and solution-oriented approach.
• Customer Service: Exceptional communication and interpersonal skills, with a passion for delivering high-quality service and building lasting client relationships.
• Technical Skills: Comfort with using iOS technology, Google Suite, different software, managing appointments, and handling basic inventory tasks.

Benefits

• Comprehensive health, dental, vision insurance, and more.
• Employee discounts on Generation Tux products.
• A supportive, dynamic work environment that values innovation and excellence.

Posting Statement

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, respect, and equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Generation Tux is an Equal Employment Opportunity and Aff…? Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.