Senior Studio Operations Manager

Directorie; United States; On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Remote working environment

401k availability with employer matching

Paid employee medical, vision, and dental insurance

Paid time off

Unlimited personal sick leave

Paid family and pet bereavement

Paid maternity/parental leave

Life insurance

Job summary

A virtual organization is seeking a Senior Studio Operations Manager to lead its SpecOps team in creating marketing materials for clients. The role requires strong project management skills and experience in the pharmaceutical marketing industry. The ideal candidate will oversee daily operations, manage budgets, and ensure timely delivery of high-quality work. Benefits include remote work and comprehensive health insurance, along with a starting salary range of $100,000-$125,000, plus bonuses.

Qualifications

• 5+ years of experience in production team management.
• Strong understanding of pharmaceutical industry guidelines.
• Experience in a pharmaceutical marketing agency or similar.

Responsibilities

• Oversee the day-to-day running of the SpecOps team.
• Manage all aspects of project budgets and financial tracking.
• Communicate client and project needs to the SpecOps team.

Skills

Project management

Creative production

Budget management

Team leadership

Client communication

Education

Bachelor's degree in creative or management related fields

Tools

InDesign

Illustrator

Photoshop

Acrobat

Microsoft Office

Job description

Overview

Directorie is looking to fill the Senior Studio Operations Manager role on our Special Operations team. SpecOps, our in-house creative team, is an important arm of Directorie, focused on developing iterative marketing materials for our clients.

The Senior Studio Operations Manager role is essential in leading the SpecOps team to create marketing materials that follow the standards set by the creative agency of record. The Senior Studio Operations Manager must have a successful record of overseeing project management and production teams in the pharmaceutical, device, and/or healthcare industries. These experiences should have been at an agency.

In this role, the Senior Studio Operations Manager will manage the SpecOps team of project managers, copywriters, graphic artists, editors, and developers (both contracted and in-house) to deliver on-time, on-budget, high-quality work. They’ll guide the team to develop project and resource plans as well as associated estimates to align to client requests. And partner with the Client Excellence (CE) team to anticipate client needs and build company-wide forecasts and budgets. While this is not an art or design role, the Senior Studio Operations Manager should have an eye for creative principals and aesthetics as well as an understanding of agency creative/production development skills, tools, and processes.

The Senior Studio Operations Manager will be responsible for educating and guiding the team on basic principles and technical aspects of creative production as well as the fundamentals of scoping, project specifications, and an ideal approach to project planning.

In Practice

Senior Studio Operations Manager, In Practice:

The Senior Studio Operations Manager will oversee, support, and manage the SpecOps team to deliver iterative creative materials for clients and Directorie internal teams with a focus on efficiency and accuracy. The skills and expertise required to be successful include:

• Oversee the day-to-day running of SpecOps; managing all operations, making full use of project management tool and internal processes
• Manage the multi-disciplinary SpecOps team which may comprise of a range of project managers, copywriters, graphic artists, editors, and digital/video developers, setting daily priorities and supporting ongoing digital and print production
• Manage all aspects of the budget for each project, along with financial tracking and controls, and ensure team time allocation and reporting in accordance with the budget
• Assess, interrogate, and clarify project requests and assign the appropriate team members to a project based on skillset and need
• Clearly communicate the client and project needs to the SpecOps team to ensure the work meets the agreed project details
• Proof and review deliverables before they are shared with the CE team and client
• Create and implement forecasts, resource plans, timelines, and budgets in partnership with CE team, and define the underpinning decisions that led to them
• Establish deadlines, project goals, expectations and workflows, to ensure a smooth production process with on-time and on-budget delivery
• Curate image libraries and video, artwork, and branding assets
• Ensure files are stored and named according to protocols and timesheets/invoices are completed effectively
• Manage procurement of printing, shipping, licenses, etc.
• Follow systems and processes so that SpecOps and CE are informed and connected
• Participate in contractor identification, portfolio review, hiring, and onboarding
• Focus on the personal and professional development of the SpecOps team
• Maintain healthy relationships with CE partners to stay informed and proactively plan SpecOps resource requirements and skill gaps

Required Qualifications

• Bachelor's degree in creative or management related fields
• 5+ years of experience in a production team management and/or graphic design management role within a pharmaceutical marketing agency or related industry
• Strong understanding of pharmaceutical industry guidelines and regulations
• Working knowledge of creative applications, including InDesign, Illustrator, Photoshop, Acrobat and Microsoft Office applications, as well as general art file and press preparation, web development, and CMS programs
• Experience working at a print house is a plus

The skills/competencies of an ideal Directorie Senior Studio Operations Manager

• Organized, systematic, and detail-oriented self-starter with a “get it done” attitude
• A creative spirit and ability to think outside the box
• Strong sense of accountability and success for themselves, their team, and their clients
• Data and financial management acumen
• Collaboration with cross-functional partners
• Ability to manage a myriad of projects while thriving under pressure
• Exceptional time management skills with the ability to prioritize tasks and meet deadlines
• Professional/customer-focused interaction with internal and external partners
• Client service mindset with a focus on collaboration and relationship building
• Desire to learn new things and adapt to new or changing conditions
• Ability to work effectively in a remote environment
• Flexibility to work occasional nonstandard hours to meet deadlines, satisfy urgent requests, and travel to Directorie meetings

Benefits

• Remote working environment, equipment supplied
• 401k availability with employer matching
• In-person company and team meetings
• Paid employee medical, vision, and dental insurance
• Paid time off (company holidays and vacation)
• Unlimited personal sick leave
• Paid family and pet bereavement
• Paid maternity/parental leave
• Short-term disability and long-term disability insurance
• Life insurance
• Wellness, cellular, and professional development/continuing education stipend

Starting base salary range: $100,000-$125,000 based on experience and qualifications, plus performance-based bonuses.

About Directorie

Directorie is a virtual organization with nationwide coverage. We deliver Director-level thinking and action to commercial life science brands. We step in and turbocharge brand teams to achieve their goals. Our team members have deep experience in pharmaceutical or device marketing, and they've joined Directorie to provide expert commercial marketing strategy and execution to a diverse set of clients.

Our Mission

Create opportunities to do what we love with a flexible, agile approach that can be taught, scaled, and repeated to maximize efficiencies, reduce staffing risk, and help clients thrive.

Our Values

1. Be Hungry – An enthusiastic and ambitious approach to hitting challenges head-on and a thirst for continued learning. It should be what drives you and makes your heartbeat faster. Push down that gas pedal.

2. Be Blue Collar – No task is beneath you or above you. Roll up your sleeves and jump in to try! Our clients need team members who are actively trying to make dreams come true.

3. Be a MacGyver – Find a way, be creative, and problem solve. Call upon your team, draw upon experiences, and reach for your pocketknife. We\'re looking for the "let\'s kick-ass" type!