Senior Staff Technical Program Manager, Data Governance & Privacy

SoFi; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Job summary

SoFi is seeking a Technical Program Manager to drive enterprise data governance and privacy initiatives. You will bridge policy with engineering, leading programs that secure, classify, and institutionalize data controls across platforms.

You’ll collaborate with engineering, CIO, Legal, and Privacy Compliance to accelerate feature delivery while maintaining compliance and protecting member privacy.

Qualifications

• Bachelor’s degree or higher in a technical field.
• 9+ years in technical program or product management.
• Proven track record delivering large enterprise programs.
• Deep expertise in scaling data governance, privacy, or security programs.
• Strong experience with cloud data platforms (Snowflake, Postgres, CockroachDB).

Responsibilities

• Own end-to-end strategy, roadmap, and execution of privacy and data protection initiatives.
• Translate governance and privacy policies into actionable technical requirements.
• Develop automated tools, manage DSARs, and establish governance SOPs.
• Operate 1LOD ownership model to meet evolving privacy obligations.
• Govern data sharing across affiliates and non-affiliates in line with policies.
• Define governance pillars for Metadata, Data Lineage, Retention, and Quality.
• Track metrics and provide insights for continuous improvement to execs.

Skills

Technical program mgmt

Cross-functional collaboration

Data governance

Data privacy

Cloud data platforms

Python

SQL

Airflow

Stakeholder communication

Executive storytelling

Education

Bachelor's degree

Tools

Snowflake

Postgres

CockroachDB

Job description

The Role

As a Technical Program Manager within the Enterprise Data Governance team, you will drive strategic execution across our core data governance processes. Your primary focus is to protect member privacy safeguarding personal information through secure handling, processing, and storage to ensure trust, enforce compliance, and mitigate data exposure risks. You will bridge the gap between corporate data governance policy and operational engineering, leading high-visibility technical programs that secure, classify, and institutionalize data controls across key data platforms. As a leader, you will partner with engineering, the CIO organization, Legal, Privacy Compliance, and broader stakeholders to shield enterprise data frameworks while accelerating feature delivery.

What you’ll do

• Own the end-to-end strategy, roadmap, and execution of complex, multi-platform data privacy and data protection initiatives, driving the Privacy Rights Management (PRM) program as a primary priority.
• Partner with engineering and platform teams to translate abstract data governance and privacy policies into actionable technical execution. Own the requirements lifecycle by authoring comprehensive PRDs, defining functional data controls, and ensuring engineering teams have the clear technical specifications needed for deployment.
• Operationalize privacy lifecycles from intake through fulfillment, including the development of automated tools, management of Data Subject Access Requests (DSARs), and establishing governance SOPs for regulatory change management, data onboarding/offboarding, operational metrics, and control validation.
• Operationalize the First Line of Defense (1LOD) ownership model to ensure compliance with evolving U.S. state, international, and SMB privacy obligations, ensuring governance frameworks are scalable and robust.
• Manage the governance standards for both affiliate and non-affiliate data sharing, ensuring full alignment with privacy standards and internal policies. Act as a strategic contributor to core governance pillars, shaping frameworks for Metadata, Data Lineage, Data Retention, and Data Quality.
• Own key metrics and controls to track and provide actionable insights to drive continuous improvement. Propose scalable, incremental counter-proposals to keep the business agile while overseeing asset-level metadata, Role-Based Access Control (RBAC) blueprints, and operational egress/ingress integration for data platforms and enterprise SaaS applications.
• Collaborate with federated teams to institutionalize ownership matrices, translate complex regulatory mandates into actionable product requirements. Maintain focus on strategic priorities and outcome-driven execution when navigating ambiguous problems, ensuring clear communication of program status, risks, and mitigation plans to executive leadership.

What you’ll need

• Bachelor’s degree or higher with practical experience in a technical field.
• 9+ years of experience in technical (software, data, engineering) program or Product management.
• Proven track record of driving results across large-scale, enterprise-level programs through cross-functional collaboration.
• Deep expertise in scaling data governance, data privacy, or security risk programs within highly regulated environments (FinTech, Banking, or Enterprise SaaS).
• Strong hands‑on experience with cloud data platforms (e.g., Snowflake, Postgres, CockroachDB).
• Architectural understanding of data classification standards, API egress patterns, and core data technologies (Python, SQL, Airflow).
• Experience designing AI-driven workflows, LLM applications, or intelligent agents to automate manual governance controls and compliance verification.
• Comfort leading through influence in a highly matrixed, federated model.
• Experience influencing stakeholders and executive leadership through strong analytical skills and clear written and verbal communication.
• Strong sense of ownership and bias for action.

Preferred Qualifications

• Experience in data governance; handling compliance, and/or technology risk management.
• A solid understanding of regulations like CCPA, GDPR, and emerging privacy regulations.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.