Senior Staff Software Engineer

Fanatics Commerce; Jacksonville (FL); Hybrid; USD 202,000 - 222,000; Full time

Job summary

Fanatics Commerce is hiring a Staff Software Engineer to partner with cross-functional teams and lead the design, development, and delivery of scalable automation and software systems for warehouse and fulfillment operations. You will provide technical leadership across testing, performance validation, and architecture discussions while mentoring engineers and driving best practices.

The role supports hybrid work with on-site presence in Jacksonville, FL when not telecommuting.

Qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, Electrical Engineering, Telecommunications Engineering, or related field, plus 7 years of professional experience.
• Experience as Staff/Senior Software Engineer or similar senior roles in Retail/eCommerce platforms.

Responsibilities

• Partner with cross-functional teams to design and deliver scalable, reliable software systems for warehouse and fulfillment operations.
• Provide technical leadership for automation, quality engineering, and performance validation across multiple teams.
• Design, implement, and maintain automation frameworks and test infrastructure integrated into CI/CD pipelines and cloud-native workflows.
• Lead performance, load, and reliability testing to ensure throughput, latency, and availability requirements.
• Mentor engineers and influence technical decisions through design reviews and architecture discussions.
• Stay informed on emerging technologies and apply innovations to improve system performance and efficiency.

Skills

Staff/Senior software engineering

System design

Mentoring

CI/CD

Cloud platforms

Education

Bachelor’s degree in Computer Science or related field

Tools

CI/CD pipelines

Cloud platforms

Automation frameworks

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Partner with cross-functional teams across Retail, eCommerce, and Supply Chain to design and deliver scalable, reliable software systems supporting automated warehouse and fulfillment operations; Provide technical leadership for automation, quality engineering, and performance validation, helping define best practices and raising engineering standards across multiple teams; Design, implement, and maintain automation frameworks and test infrastructure across API, service, UI, and data layers, integrated into CI/CD pipelines and modern cloud-native workflows; Lead performance, load, and reliability testing efforts, including capacity analysis and failure-mode validation, to ensure systems meet throughput, latency, and availability requirements; Develop and apply Discrete Event Simulation (DES) and system-level models to analyze throughput, utilization, and bottlenecks within warehouse, fulfillment, and material handling environments; Collaborate closely with software engineers to integrate testing, simulation, and observability tooling into production-like environments, enabling continuous feedback and data-driven improvements; Contribute to the design and delivery of intelligent solutions, including Agentic AI workflows, Computer Vision–based quality evaluation, and LLM enabled capabilities, with a focus on practical application, evaluation, and reliability; Translate business and operational requirements into clear technical designs, balancing scalability, reliability, cost, and maintainability; Mentor engineers and influence technical decisions by leading design discussions, code reviews, and architecture reviews within and across teams; Stay informed on emerging technologies and industry trends across Retail, eCommerce, Supply Chain automation, and AI, applying relevant innovations to improve system performance and operational efficiency. Up to 10% domestic travel may be required. Partial telecommuting permitted; on-site at 8100 Nations Way Jacksonville, FL 32256 when not telecommuting. Salary: $201,571 - $221,571 per year.

MINIMUM REQUIREMENTS

Bachelor’s Degree or U.S. equivalent in Computer Science, Software Engineering, Electrical Engineering, Telecommunications Engineering, or a related field, plus 7 years of professional experience as a Staff Software Engineer, Senior Software Engineer, or Senior Software Developer, or any occupation, job title, or position supporting Retail and eCommerce platforms.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.